Chilkat Online Tools

lianja / Support API / Search Triggers

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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loHttp = createobject("CkHttp")

loHttp.BasicAuth = .T.
loHttp.Login = "login"
loHttp.Password = "password"

loQueryParams = createobject("CkJsonObject")
loQueryParams.UpdateString("query","<string>")
loQueryParams.UpdateString("json","[object Object]")
loQueryParams.UpdateString("active","<boolean>")
loQueryParams.UpdateString("sort_by","<string>")
loQueryParams.UpdateString("sort_order","<string>")
loQueryParams.UpdateString("include","<string>")

loHttp.SetRequestHeader("Accept","application/json")

loResp = loHttp.QuickRequestParams("GET","https://example.zendesk.com/api/v2/triggers/search",loQueryParams)
if (loHttp.LastMethodSuccess = .F.) then
    ? loHttp.LastErrorText
    release loHttp
    release loQueryParams
    return
endif

loSbResponseBody = createobject("CkStringBuilder")
loResp.GetBodySb(loSbResponseBody)

loJResp = createobject("CkJsonObject")
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = .F.

? "Response Body:"
? loJResp.Emit()

lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + str(lnRespStatusCode)
if (lnRespStatusCode >= 400) then
    ? "Response Header:"
    ? loResp.Header
    ? "Failed."
    release loResp
    release loHttp
    release loQueryParams
    release loSbResponseBody
    release loJResp
    return
endif

release loResp

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": "<integer>",
//   "next_page": "<string>",
//   "previous_page": "<string>",
//   "triggers": [
//     {
//       "conditions": {
//         "all": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ],
//         "any": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ]
//       },
//       "actions": [
//         {
//           "field": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "title": "<string>",
//       "active": "<boolean>",
//       "category_id": "<string>",
//       "created_at": "<string>",
//       "default": "<boolean>",
//       "description": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_title": "<string>",
//       "updated_at": "<string>",
//       "url": "<string>"
//     },
//     {
//       "conditions": {
//         "all": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ],
//         "any": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ]
//       },
//       "actions": [
//         {
//           "field": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "title": "<string>",
//       "active": "<boolean>",
//       "category_id": "<string>",
//       "created_at": "<string>",
//       "default": "<boolean>",
//       "description": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_title": "<string>",
//       "updated_at": "<string>",
//       "url": "<string>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

lcCount = loJResp.StringOf("count")
lcNext_page = loJResp.StringOf("next_page")
lcPrevious_page = loJResp.StringOf("previous_page")
i = 0
lnCount_i = loJResp.SizeOfArray("triggers")
do while i < lnCount_i
    loJResp.I = i
    lcTitle = loJResp.StringOf("triggers[i].title")
    lcActive = loJResp.StringOf("triggers[i].active")
    lcCategory_id = loJResp.StringOf("triggers[i].category_id")
    lcCreated_at = loJResp.StringOf("triggers[i].created_at")
    lcDefault = loJResp.StringOf("triggers[i].default")
    lcDescription = loJResp.StringOf("triggers[i].description")
    lcId = loJResp.StringOf("triggers[i].id")
    lcPosition = loJResp.StringOf("triggers[i].position")
    lcRaw_title = loJResp.StringOf("triggers[i].raw_title")
    lcUpdated_at = loJResp.StringOf("triggers[i].updated_at")
    lcUrl = loJResp.StringOf("triggers[i].url")
    j = 0
    lnCount_j = loJResp.SizeOfArray("triggers[i].conditions.all")
    do while j < lnCount_j
        loJResp.J = j
        lcField = loJResp.StringOf("triggers[i].conditions.all[j].field")
        lcOperator = loJResp.StringOf("triggers[i].conditions.all[j].operator")
        lcValue = loJResp.StringOf("triggers[i].conditions.all[j].value")
        j = j + 1
    enddo
    j = 0
    lnCount_j = loJResp.SizeOfArray("triggers[i].conditions.any")
    do while j < lnCount_j
        loJResp.J = j
        lcField = loJResp.StringOf("triggers[i].conditions.any[j].field")
        lcOperator = loJResp.StringOf("triggers[i].conditions.any[j].operator")
        lcValue = loJResp.StringOf("triggers[i].conditions.any[j].value")
        j = j + 1
    enddo
    j = 0
    lnCount_j = loJResp.SizeOfArray("triggers[i].actions")
    do while j < lnCount_j
        loJResp.J = j
        lcField = loJResp.StringOf("triggers[i].actions[j].field")
        lcValue = loJResp.StringOf("triggers[i].actions[j].value")
        j = j + 1
    enddo
    i = i + 1
enddo


release loHttp
release loQueryParams
release loSbResponseBody
release loJResp

Curl Command

curl  -u login:password -G -d "query=%3Cstring%3E"
	-d "json=%5Bobject%20Object%5D"
	-d "active=%3Cboolean%3E"
	-d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-d "include=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/search

Postman Collection Item JSON

{
  "name": "Search Triggers",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/triggers/search?query=<string>&json=[object Object]&active=<boolean>&sort_by=<string>&sort_order=<string>&include=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "triggers",
        "search"
      ],
      "query": [
        {
          "key": "query",
          "value": "<string>",
          "description": "(Required) Query string used to find all triggers with matching title"
        },
        {
          "key": "json",
          "value": "[object Object]",
          "description": "Trigger attribute filters for the search. See [Filter](#filter)"
        },
        {
          "key": "active",
          "value": "<boolean>",
          "description": "Filter by active triggers if true or inactive triggers if false"
        },
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
        },
        {
          "key": "include",
          "value": "<string>",
          "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
        }
      ]
    },
    "description": "#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination).\n\n#### Allowed For\n\n* Agents\n\n#### Sideloads\n\nThe following sideloads are supported. For more information, see [Side-loading](/documentation/ticketing/using-the-zendesk-api/side_loading/).\n\n| Name             | Will sideload\n| ---------------- | -------------\n| app_installation | The app installation that requires each trigger, if present\n| permissions      | The permissions for each trigger\n| usage_1h         | The number of times each trigger has been used in the past hour\n| usage_24h        | The number of times each trigger has been used in the past day\n| usage_7d         | The number of times each trigger has been used in the past week\n| usage_30d        | The number of times each trigger has been used in the past thirty days\n\n#### Filter\n\nUse the `filter` query parameter to filter a trigger search by one or more attributes. For example, the following `filter` argument filters triggers by the `description` attribute:\n\n```json\n{\n  \"json\": {\n    \"description\": \"Close a ticket\"\n  }\n}\n```\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/triggers/search?query=<string>&json=[object Object]&active=<boolean>&sort_by=<string>&sort_order=<string>&include=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "triggers",
            "search"
          ],
          "query": [
            {
              "key": "query",
              "value": "<string>",
              "description": "(Required) Query string used to find all triggers with matching title"
            },
            {
              "key": "json",
              "value": "[object Object]",
              "description": "Trigger attribute filters for the search. See [Filter](#filter)"
            },
            {
              "key": "active",
              "value": "<boolean>",
              "description": "Filter by active triggers if true or inactive triggers if false"
            },
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
            },
            {
              "key": "include",
              "value": "<string>",
              "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"triggers\": [\n    {\n      \"conditions\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"actions\": [\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"title\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_title\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"conditions\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"actions\": [\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"title\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_title\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}