lianja / Support API / List Audits for a Ticket
Back to Collection Items
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loHttp = createobject("CkHttp")
loHttp.BasicAuth = .T.
loHttp.Login = "login"
loHttp.Password = "password"
loHttp.SetRequestHeader("Accept","application/json")
loSbResponseBody = createobject("CkStringBuilder")
llSuccess = loHttp.QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/audits",loSbResponseBody)
if (llSuccess = .F.) then
? loHttp.LastErrorText
release loHttp
release loSbResponseBody
return
endif
loJResp = createobject("CkJsonObject")
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = .F.
? "Response Body:"
? loJResp.Emit()
lnRespStatusCode = loHttp.LastStatus
? "Response Status Code = " + str(lnRespStatusCode)
if (lnRespStatusCode >= 400) then
? "Response Header:"
? loHttp.LastHeader
? "Failed."
release loHttp
release loSbResponseBody
release loJResp
return
endif
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "audits": [
// {
// "author_id": "<integer>",
// "created_at": "<dateTime>",
// "events": [
// {
// "in14": 98255426.2140105,
// "consequat_b9": false,
// "Lorem4": -18718960,
// "incididunt_a": 91476803.94307658
// },
// {
// "ipsume1": -99329065,
// "laboris_8c": 89859673.3933256,
// "consectetur6": true
// }
// ],
// "id": "<integer>",
// "metadata": {
// "fugiat2_": 32930402.342455566,
// "aliqua4f": false
// },
// "ticket_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "amet29d": "veniam",
// "aliqua_b0": -53884767.66002053,
// "amet_24": 77146472.24303994,
// "non_b8": 30237848
// }
// }
// },
// {
// "author_id": "<integer>",
// "created_at": "<dateTime>",
// "events": [
// {
// "officia1": true
// },
// {
// "minim_27": true,
// "Ut7_2": -37549201.88334068
// }
// ],
// "id": "<integer>",
// "metadata": {
// "in_3a": 96878618,
// "occaecat_d98": 24309571
// },
// "ticket_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "commodo_60e": true
// }
// }
// }
// ],
// "count": "<integer>",
// "next_page": "<string>",
// "previous_page": "<string>"
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
lcCount = loJResp.StringOf("count")
lcNext_page = loJResp.StringOf("next_page")
lcPrevious_page = loJResp.StringOf("previous_page")
i = 0
lnCount_i = loJResp.SizeOfArray("audits")
do while i < lnCount_i
loJResp.I = i
lcAuthor_id = loJResp.StringOf("audits[i].author_id")
lcCreated_at = loJResp.StringOf("audits[i].created_at")
lcId = loJResp.StringOf("audits[i].id")
lcFugiat2_ = loJResp.StringOf("audits[i].metadata.fugiat2_")
llAliqua4f = loJResp.BoolOf("audits[i].metadata.aliqua4f")
lcTicket_id = loJResp.StringOf("audits[i].ticket_id")
lcChannel = loJResp.StringOf("audits[i].via.channel")
lcAmet29d = loJResp.StringOf("audits[i].via.source.amet29d")
lcAliqua_b0 = loJResp.StringOf("audits[i].via.source.aliqua_b0")
lcAmet_24 = loJResp.StringOf("audits[i].via.source.amet_24")
lnNon_b8 = loJResp.IntOf("audits[i].via.source.non_b8")
lnIn_3a = loJResp.IntOf("audits[i].metadata.in_3a")
lnOccaecat_d98 = loJResp.IntOf("audits[i].metadata.occaecat_d98")
llCommodo_60e = loJResp.BoolOf("audits[i].via.source.commodo_60e")
j = 0
lnCount_j = loJResp.SizeOfArray("audits[i].events")
do while j < lnCount_j
loJResp.J = j
lcIn14 = loJResp.StringOf("audits[i].events[j].in14")
llConsequat_b9 = loJResp.BoolOf("audits[i].events[j].consequat_b9")
lnLorem4 = loJResp.IntOf("audits[i].events[j].Lorem4")
lcIncididunt_a = loJResp.StringOf("audits[i].events[j].incididunt_a")
lnIpsume1 = loJResp.IntOf("audits[i].events[j].ipsume1")
lcLaboris_8c = loJResp.StringOf("audits[i].events[j].laboris_8c")
llConsectetur6 = loJResp.BoolOf("audits[i].events[j].consectetur6")
llOfficia1 = loJResp.BoolOf("audits[i].events[j].officia1")
llMinim_27 = loJResp.BoolOf("audits[i].events[j].minim_27")
lcUt7_2 = loJResp.StringOf("audits[i].events[j].Ut7_2")
j = j + 1
enddo
i = i + 1
enddo
release loHttp
release loSbResponseBody
release loJResp
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/audits
Postman Collection Item JSON
{
"name": "List Audits for a Ticket",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"audits"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "Lists the audits for a specified ticket.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n**Note**: Audits for [Archived Tickets](https://support.zendesk.com/hc/en-us/articles/4408887617050) do not support pagination for this endpoint.\n\n#### Allowed for\n\n* Agents\n"
},
"response": [
{
"name": "OK response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"audits"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"audits\": [\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"in14\": 98255426.2140105,\n \"consequat_b9\": false,\n \"Lorem4\": -18718960,\n \"incididunt_a\": 91476803.94307658\n },\n {\n \"ipsume1\": -99329065,\n \"laboris_8c\": 89859673.3933256,\n \"consectetur6\": true\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"fugiat2_\": 32930402.342455566,\n \"aliqua4f\": false\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"amet29d\": \"veniam\",\n \"aliqua_b0\": -53884767.66002053,\n \"amet_24\": 77146472.24303994,\n \"non_b8\": 30237848\n }\n }\n },\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"officia1\": true\n },\n {\n \"minim_27\": true,\n \"Ut7_2\": -37549201.88334068\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"in_3a\": 96878618,\n \"occaecat_d98\": 24309571\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"commodo_60e\": true\n }\n }\n }\n ],\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\"\n}"
}
]
}
