lianja / Support API / List All Ticket Audits
Back to Collection Items
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loHttp = createobject("CkHttp")
loHttp.BasicAuth = .T.
loHttp.Login = "login"
loHttp.Password = "password"
loQueryParams = createobject("CkJsonObject")
loQueryParams.UpdateString("limit","<integer>")
loHttp.SetRequestHeader("Accept","application/json")
loResp = loHttp.QuickRequestParams("GET","https://example.zendesk.com/api/v2/ticket_audits",loQueryParams)
if (loHttp.LastMethodSuccess = .F.) then
? loHttp.LastErrorText
release loHttp
release loQueryParams
return
endif
loSbResponseBody = createobject("CkStringBuilder")
loResp.GetBodySb(loSbResponseBody)
loJResp = createobject("CkJsonObject")
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = .F.
? "Response Body:"
? loJResp.Emit()
lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + str(lnRespStatusCode)
if (lnRespStatusCode >= 400) then
? "Response Header:"
? loResp.Header
? "Failed."
release loResp
release loHttp
release loQueryParams
release loSbResponseBody
release loJResp
return
endif
release loResp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "after_cursor": "<string>",
// "after_url": "<string>",
// "audits": [
// {
// "author_id": "<integer>",
// "created_at": "<dateTime>",
// "events": [
// {
// "voluptate_edf": 37194901.82832828,
// "dolor0": 61753613
// },
// {
// "sedb2": false
// }
// ],
// "id": "<integer>",
// "metadata": {
// "aute__": "proident aute qui culpa",
// "ex_ae": "dolore Lorem labore ut"
// },
// "ticket_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "et_c59": 68912889
// }
// }
// },
// {
// "author_id": "<integer>",
// "created_at": "<dateTime>",
// "events": [
// {
// "nostrud_fd6": -68241256.05178377
// },
// {
// "ullamcoe": "ad",
// "adipisicing_1": false
// }
// ],
// "id": "<integer>",
// "metadata": {
// "veniam_689": -18333948.100650415,
// "elit_2ab": "eu dolor deserunt consequat dolore"
// },
// "ticket_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "sint490": -68016605.99205834
// }
// }
// }
// ],
// "before_cursor": "<string>",
// "before_url": "<string>"
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
lcAfter_cursor = loJResp.StringOf("after_cursor")
lcAfter_url = loJResp.StringOf("after_url")
lcBefore_cursor = loJResp.StringOf("before_cursor")
lcBefore_url = loJResp.StringOf("before_url")
i = 0
lnCount_i = loJResp.SizeOfArray("audits")
do while i < lnCount_i
loJResp.I = i
lcAuthor_id = loJResp.StringOf("audits[i].author_id")
lcCreated_at = loJResp.StringOf("audits[i].created_at")
lcId = loJResp.StringOf("audits[i].id")
lcAute__ = loJResp.StringOf("audits[i].metadata.aute__")
lcEx_ae = loJResp.StringOf("audits[i].metadata.ex_ae")
lcTicket_id = loJResp.StringOf("audits[i].ticket_id")
lcChannel = loJResp.StringOf("audits[i].via.channel")
lnEt_c59 = loJResp.IntOf("audits[i].via.source.et_c59")
lcVeniam_689 = loJResp.StringOf("audits[i].metadata.veniam_689")
lcElit_2ab = loJResp.StringOf("audits[i].metadata.elit_2ab")
lcSint490 = loJResp.StringOf("audits[i].via.source.sint490")
j = 0
lnCount_j = loJResp.SizeOfArray("audits[i].events")
do while j < lnCount_j
loJResp.J = j
lcVoluptate_edf = loJResp.StringOf("audits[i].events[j].voluptate_edf")
lnDolor0 = loJResp.IntOf("audits[i].events[j].dolor0")
llSedb2 = loJResp.BoolOf("audits[i].events[j].sedb2")
lcNostrud_fd6 = loJResp.StringOf("audits[i].events[j].nostrud_fd6")
lcUllamcoe = loJResp.StringOf("audits[i].events[j].ullamcoe")
llAdipisicing_1 = loJResp.BoolOf("audits[i].events[j].adipisicing_1")
j = j + 1
enddo
i = i + 1
enddo
release loHttp
release loQueryParams
release loSbResponseBody
release loJResp
Curl Command
curl -u login:password -G -d "limit=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_audits
Postman Collection Item JSON
{
"name": "List All Ticket Audits",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_audits"
],
"query": [
{
"key": "limit",
"value": "<integer>",
"description": "Maximum number of results returned"
}
]
},
"description": "Returns ticket audits. Archived tickets are not included in the response. Use the [List Audits for a Ticket](#list-audits-for-a-ticket) endpoint to \nretrieve audit records for an archived ticket. To learn more about archived tickets, see [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756).\n\nThis endpoint should not be used for capturing change data. When continually chasing the tail of a cursor, some records will be skipped. For this use case, use the [Incremental Ticket Event Export API](/api-reference/ticketing/ticket-management/incremental_exports/#incremental-ticket-event-export).\n\n#### Pagination\n\n- Cursor pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_audits"
],
"query": [
{
"key": "limit",
"value": "<integer>",
"description": "Maximum number of results returned"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"after_cursor\": \"<string>\",\n \"after_url\": \"<string>\",\n \"audits\": [\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"voluptate_edf\": 37194901.82832828,\n \"dolor0\": 61753613\n },\n {\n \"sedb2\": false\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aute__\": \"proident aute qui culpa\",\n \"ex_ae\": \"dolore Lorem labore ut\"\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"et_c59\": 68912889\n }\n }\n },\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"nostrud_fd6\": -68241256.05178377\n },\n {\n \"ullamcoe\": \"ad\",\n \"adipisicing_1\": false\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"veniam_689\": -18333948.100650415,\n \"elit_2ab\": \"eu dolor deserunt consequat dolore\"\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"sint490\": -68016605.99205834\n }\n }\n }\n ],\n \"before_cursor\": \"<string>\",\n \"before_url\": \"<string>\"\n}"
}
]
}
