Chilkat Online Tools

lianja / Support API / Bulk Update Default Custom Ticket Status

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loHttp = createobject("CkHttp")

loHttp.BasicAuth = .T.
loHttp.Login = "login"
loHttp.Password = "password"

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "ids": "<string>"
// }

loJson = createobject("CkJsonObject")
loJson.UpdateString("ids","<string>")

loHttp.SetRequestHeader("Content-Type","application/json")
loHttp.SetRequestHeader("Accept","application/json")

loSbRequestBody = createobject("CkStringBuilder")
loJson.EmitSb(loSbRequestBody)

loResp = loHttp.PTextSb("PUT","https://example.zendesk.com/api/v2/custom_status/default",loSbRequestBody,"utf-8","application/json",.F.,.F.)
if (loHttp.LastMethodSuccess = .F.) then
    ? loHttp.LastErrorText
    release loHttp
    release loJson
    release loSbRequestBody
    return
endif

loSbResponseBody = createobject("CkStringBuilder")
loResp.GetBodySb(loSbResponseBody)

loJResp = createobject("CkJsonObject")
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = .F.

? "Response Body:"
? loJResp.Emit()

lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + str(lnRespStatusCode)
if (lnRespStatusCode >= 400) then
    ? "Response Header:"
    ? loResp.Header
    ? "Failed."
    release loResp
    release loHttp
    release loJson
    release loSbRequestBody
    release loSbResponseBody
    release loJResp
    return
endif

release loResp


release loHttp
release loJson
release loSbRequestBody
release loSbResponseBody
release loJResp

Curl Command

curl  -u login:password -X PUT
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "ids": "<string>"
}'
https://example.zendesk.com/api/v2/custom_status/default

Postman Collection Item JSON

{
  "name": "Bulk Update Default Custom Ticket Status",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"ids\": \"<string>\"\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_status/default",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_status",
        "default"
      ]
    },
    "description": "Updates the default values for many custom ticket statuses at once.\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Updated",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ids\": \"<string>\"\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_status/default",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_status",
            "default"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{}"
    }
  ]
}