lianja / Support API / Show Macro Replica
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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loHttp = createobject("CkHttp")
loHttp.BasicAuth = .T.
loHttp.Login = "login"
loHttp.Password = "password"
loQueryParams = createobject("CkJsonObject")
loQueryParams.UpdateString("macro_id","<integer>")
loQueryParams.UpdateString("ticket_id","<integer>")
loHttp.SetRequestHeader("Accept","application/json")
loResp = loHttp.QuickRequestParams("GET","https://example.zendesk.com/api/v2/macros/new",loQueryParams)
if (loHttp.LastMethodSuccess = .F.) then
? loHttp.LastErrorText
release loHttp
release loQueryParams
return
endif
loSbResponseBody = createobject("CkStringBuilder")
loResp.GetBodySb(loSbResponseBody)
loJResp = createobject("CkJsonObject")
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = .F.
? "Response Body:"
? loJResp.Emit()
lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + str(lnRespStatusCode)
if (lnRespStatusCode >= 400) then
? "Response Header:"
? loResp.Header
? "Failed."
release loResp
release loHttp
release loQueryParams
release loSbResponseBody
release loJResp
return
endif
release loResp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "macro": {
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "title": "<string>",
// "active": "<boolean>",
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "position": "<integer>",
// "restriction": {
// "utc": -57663786.73485631,
// "sint_c": 56026975.00248328
// },
// "updated_at": "<dateTime>",
// "url": "<string>",
// "app_installation": "<string>",
// "categories": "<string>",
// "permissions": "<string>",
// "usage_1h": "<integer>",
// "usage_7d": "<integer>",
// "usage_24h": "<integer>",
// "usage_30d": "<integer>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
lcTitle = loJResp.StringOf("macro.title")
lcActive = loJResp.StringOf("macro.active")
lcCreated_at = loJResp.StringOf("macro.created_at")
lcDefault = loJResp.StringOf("macro.default")
lcDescription = loJResp.StringOf("macro.description")
lcId = loJResp.StringOf("macro.id")
lcPosition = loJResp.StringOf("macro.position")
lcUtc = loJResp.StringOf("macro.restriction.utc")
lcSint_c = loJResp.StringOf("macro.restriction.sint_c")
lcUpdated_at = loJResp.StringOf("macro.updated_at")
lcV_Url = loJResp.StringOf("macro.url")
lcApp_installation = loJResp.StringOf("macro.app_installation")
lcCategories = loJResp.StringOf("macro.categories")
lcPermissions = loJResp.StringOf("macro.permissions")
lcUsage_1h = loJResp.StringOf("macro.usage_1h")
lcUsage_7d = loJResp.StringOf("macro.usage_7d")
lcUsage_24h = loJResp.StringOf("macro.usage_24h")
lcUsage_30d = loJResp.StringOf("macro.usage_30d")
i = 0
lnCount_i = loJResp.SizeOfArray("macro.actions")
do while i < lnCount_i
loJResp.I = i
lcField = loJResp.StringOf("macro.actions[i].field")
lcValue = loJResp.StringOf("macro.actions[i].value")
i = i + 1
enddo
release loHttp
release loQueryParams
release loSbResponseBody
release loJResp
Curl Command
curl -u login:password -G -d "macro_id=%3Cinteger%3E"
-d "ticket_id=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/macros/new
Postman Collection Item JSON
{
"name": "Show Macro Replica",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/new?macro_id=<integer>&ticket_id=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"new"
],
"query": [
{
"key": "macro_id",
"value": "<integer>",
"description": "(Required) The ID of the macro to replicate"
},
{
"key": "ticket_id",
"value": "<integer>",
"description": "(Required) The ID of the ticket from which to build a macro replica"
}
]
},
"description": "Returns an unpersisted macro representation derived from a ticket or macro.\n\nThe endpoint takes one of the following query parameters: `macro_id` or `ticket_id`. If you include both, `macro_id` is used.\n\n#### Allowed For\n* Agents\n"
},
"response": [
{
"name": "Success Response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/new?macro_id=<integer>&ticket_id=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"new"
],
"query": [
{
"key": "macro_id",
"value": "<integer>",
"description": "(Required) The ID of the macro to replicate"
},
{
"key": "ticket_id",
"value": "<integer>",
"description": "(Required) The ID of the ticket from which to build a macro replica"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"macro\": {\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"restriction\": {\n \"utc\": -57663786.73485631,\n \"sint_c\": 56026975.00248328\n },\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"app_installation\": \"<string>\",\n \"categories\": \"<string>\",\n \"permissions\": \"<string>\",\n \"usage_1h\": \"<integer>\",\n \"usage_7d\": \"<integer>\",\n \"usage_24h\": \"<integer>\",\n \"usage_30d\": \"<integer>\"\n }\n}"
}
]
}
