Chilkat Online Tools

lianja / Sunshine Conversations API / Create Switchboard Integration

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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loHttp = createobject("CkHttp")

loHttp.BasicAuth = .T.
loHttp.Login = "username"
loHttp.Password = "password"

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "name": "bot",
//   "integrationType": "zd:agentWorkspace",
//   "deliverStandbyEvents": true,
//   "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
//   "messageHistoryCount": 5
// }

loJson = createobject("CkJsonObject")
loJson.UpdateString("name","bot")
loJson.UpdateString("integrationType","zd:agentWorkspace")
loJson.UpdateBool("deliverStandbyEvents",.T.)
loJson.UpdateString("nextSwitchboardIntegrationId","5ef21b86e933b7355c11c606")
loJson.UpdateInt("messageHistoryCount",5)

loHttp.SetRequestHeader("Content-Type","application/json")

loResp = loHttp.PostJson3("https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations","application/json",loJson)
if (loHttp.LastMethodSuccess = .F.) then
    ? loHttp.LastErrorText
    release loHttp
    release loJson
    return
endif

loSbResponseBody = createobject("CkStringBuilder")
loResp.GetBodySb(loSbResponseBody)

loJResp = createobject("CkJsonObject")
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = .F.

? "Response Body:"
? loJResp.Emit()

lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + str(lnRespStatusCode)
if (lnRespStatusCode >= 400) then
    ? "Response Header:"
    ? loResp.Header
    ? "Failed."
    release loResp
    release loHttp
    release loJson
    release loSbResponseBody
    release loJResp
    return
endif

release loResp

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "switchboardIntegration": {
//     "id": "5ef21b86e933b7355c11c604",
//     "name": "bot",
//     "integrationId": "5ef21b86e933b7355c11c605",
//     "integrationType": "zd:agentWorkspace",
//     "deliverStandbyEvents": true,
//     "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
//     "messageHistoryCount": 5
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

lcId = loJResp.StringOf("switchboardIntegration.id")
lcName = loJResp.StringOf("switchboardIntegration.name")
lcIntegrationId = loJResp.StringOf("switchboardIntegration.integrationId")
lcIntegrationType = loJResp.StringOf("switchboardIntegration.integrationType")
llDeliverStandbyEvents = loJResp.BoolOf("switchboardIntegration.deliverStandbyEvents")
lcNextSwitchboardIntegrationId = loJResp.StringOf("switchboardIntegration.nextSwitchboardIntegrationId")
lnMessageHistoryCount = loJResp.IntOf("switchboardIntegration.messageHistoryCount")


release loHttp
release loJson
release loSbResponseBody
release loJResp

Curl Command

curl -X POST
	-u 'username:password'
	-H "Content-Type: application/json"
	-d '{
    "name": "bot",
    "integrationType": "zd:agentWorkspace",
    "deliverStandbyEvents": true,
    "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
    "messageHistoryCount": 5
}'
https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations

Postman Collection Item JSON

{
  "name": "Create Switchboard Integration",
  "_postman_id": "9dc9c6be-a814-4995-8787-f493a5aa11d2",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
    },
    "url": {
      "raw": "{{url}}/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations",
      "host": [
        "{{url}}"
      ],
      "path": [
        "v2",
        "apps",
        "{{appId}}",
        "switchboards",
        ":switchboardId",
        "switchboardIntegrations"
      ],
      "variable": [
        {
          "key": "switchboardId"
        }
      ]
    },
    "description": "Create a switchboard integration."
  },
  "response": [
    {
      "id": "39839588-4599-4f5d-93a9-03ca6b518509",
      "name": "Only one switchboard per app can be created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Bad Request",
      "code": 400,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    },
    {
      "id": "8d11acac-f676-4126-9ead-4c6524fb9f64",
      "name": "Switchboard not found",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Not Found",
      "code": 404,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    },
    {
      "id": "e3926a73-1ec1-4910-b9b4-0ea1500954eb",
      "name": "Created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n \"switchboardIntegration\": {\n  \"id\": \"5ef21b86e933b7355c11c604\",\n  \"name\": \"bot\",\n  \"integrationId\": \"5ef21b86e933b7355c11c605\",\n  \"integrationType\": \"zd:agentWorkspace\",\n  \"deliverStandbyEvents\": true,\n  \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n  \"messageHistoryCount\": 5\n }\n}"
    }
  ]
}