Chilkat Online Tools

Java / Support API / Count Tickets in Views

Back to Collection Items

import com.chilkatsoft.*;

public class ChilkatExample {

  static {
    try {
        System.loadLibrary("chilkat");
    } catch (UnsatisfiedLinkError e) {
      System.err.println("Native code library failed to load.\n" + e);
      System.exit(1);
    }
  }

  public static void main(String argv[])
  {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    CkJsonObject queryParams = new CkJsonObject();
    queryParams.UpdateString("ids","<string>");

    http.SetRequestHeader("Accept","application/json");

    CkHttpResponse resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/views/count_many",queryParams);
    if (http.get_LastMethodSuccess() == false) {
        System.out.println(http.lastErrorText());
        return;
        }

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    resp.GetBodySb(sbResponseBody);

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    System.out.println("Response Body:");
    System.out.println(jResp.emit());

    int respStatusCode = resp.get_StatusCode();
    System.out.println("Response Status Code = " + respStatusCode);
    if (respStatusCode >= 400) {
        System.out.println("Response Header:");
        System.out.println(resp.header());
        System.out.println("Failed.");

        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "view_counts": [
    //     {
    //       "active": "<boolean>",
    //       "fresh": "<boolean>",
    //       "pretty": "<string>",
    //       "url": "<string>",
    //       "value": "<integer>",
    //       "view_id": "<integer>"
    //     },
    //     {
    //       "active": "<boolean>",
    //       "fresh": "<boolean>",
    //       "pretty": "<string>",
    //       "url": "<string>",
    //       "value": "<integer>",
    //       "view_id": "<integer>"
    //     }
    //   ]
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    String active;
    String fresh;
    String pretty;
    String url;
    String value;
    String view_id;

    int i = 0;
    int count_i = jResp.SizeOfArray("view_counts");
    while (i < count_i) {
        jResp.put_I(i);
        active = jResp.stringOf("view_counts[i].active");
        fresh = jResp.stringOf("view_counts[i].fresh");
        pretty = jResp.stringOf("view_counts[i].pretty");
        url = jResp.stringOf("view_counts[i].url");
        value = jResp.stringOf("view_counts[i].value");
        view_id = jResp.stringOf("view_counts[i].view_id");
        i = i+1;
        }
  }
}

Curl Command

curl  -u login:password -G -d "ids=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/count_many

Postman Collection Item JSON

{
  "name": "Count Tickets in Views",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "views",
        "count_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) List of view's ids separated by commas."
        }
      ]
    },
    "description": "Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).\n\nOnly returns values for personal and shared views accessible to the user performing the request.\n\nThis endpoint is rate limited to 6 requests every 5 minutes.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "views",
            "count_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) List of view's ids separated by commas."
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"view_counts\": [\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    },\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    }\n  ]\n}"
    }
  ]
}