Chilkat Online Tools

Java / Support API / Count Tickets

Back to Collection Items

import com.chilkatsoft.*;

public class ChilkatExample {

  static {
    try {
        System.loadLibrary("chilkat");
    } catch (UnsatisfiedLinkError e) {
      System.err.println("Native code library failed to load.\n" + e);
      System.exit(1);
    }
  }

  public static void main(String argv[])
  {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    success = http.QuickGetSb("https://example.zendesk.com/api/v2/tickets/count",sbResponseBody);
    if (success == false) {
        System.out.println(http.lastErrorText());
        return;
        }

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    System.out.println("Response Body:");
    System.out.println(jResp.emit());

    int respStatusCode = http.get_LastStatus();
    System.out.println("Response Status Code = " + respStatusCode);
    if (respStatusCode >= 400) {
        System.out.println("Response Header:");
        System.out.println(http.lastHeader());
        System.out.println("Failed.");
        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "count": {
    //     "refreshed_at": "<dateTime>",
    //     "value": "<integer>"
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    String Refreshed_at = jResp.stringOf("count.refreshed_at");
    String Value = jResp.stringOf("count.value");
  }
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/count

Postman Collection Item JSON

{
  "name": "Count Tickets",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/count",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        "count"
      ]
    },
    "description": "Returns an approximate count of tickets in the account. If the count exceeds 100,000, it is updated every 24 hours.\n\n`ccd` lists tickets that the specified user is cc'd on.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update is complete.\n\n#### Allowed For\n* Agents"
  },
  "response": [
    {
      "name": "Count of tickets",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/count",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            "count"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": {\n    \"refreshed_at\": \"<dateTime>\",\n    \"value\": \"<integer>\"\n  }\n}"
    }
  ]
}