Java / Support API / Search Requests
Back to Collection Items
import com.chilkatsoft.*;
public class ChilkatExample {
static {
try {
System.loadLibrary("chilkat");
} catch (UnsatisfiedLinkError e) {
System.err.println("Native code library failed to load.\n" + e);
System.exit(1);
}
}
public static void main(String argv[])
{
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkHttp http = new CkHttp();
boolean success;
http.put_BasicAuth(true);
http.put_Login("login");
http.put_Password("password");
http.SetRequestHeader("Accept","application/json");
CkStringBuilder sbResponseBody = new CkStringBuilder();
success = http.QuickGetSb("https://example.zendesk.com/api/v2/requests/search",sbResponseBody);
if (success == false) {
System.out.println(http.lastErrorText());
return;
}
CkJsonObject jResp = new CkJsonObject();
jResp.LoadSb(sbResponseBody);
jResp.put_EmitCompact(false);
System.out.println("Response Body:");
System.out.println(jResp.emit());
int respStatusCode = http.get_LastStatus();
System.out.println("Response Status Code = " + respStatusCode);
if (respStatusCode >= 400) {
System.out.println("Response Header:");
System.out.println(http.lastHeader());
System.out.println("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "requests": [
// {
// "subject": "<string>",
// "assignee_id": "<integer>",
// "can_be_solved_by_me": "<boolean>",
// "collaborator_ids": [
// "<integer>",
// "<integer>"
// ],
// "created_at": "<dateTime>",
// "custom_fields": [
// {
// "id": "<integer>",
// "value": "<string>"
// },
// {
// "id": "<integer>",
// "value": "<string>"
// }
// ],
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": [
// "<integer>",
// "<integer>"
// ],
// "followup_source_id": "<integer>",
// "group_id": "<integer>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "organization_id": "<integer>",
// "priority": "<string>",
// "recipient": "<string>",
// "requester_id": "<integer>",
// "solved": "<boolean>",
// "status": "<string>",
// "ticket_form_id": "<integer>",
// "type": "<string>",
// "updated_at": "<dateTime>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "sitde": -5925380.425592765,
// "id80": false
// }
// }
// },
// {
// "subject": "<string>",
// "assignee_id": "<integer>",
// "can_be_solved_by_me": "<boolean>",
// "collaborator_ids": [
// "<integer>",
// "<integer>"
// ],
// "created_at": "<dateTime>",
// "custom_fields": [
// {
// "id": "<integer>",
// "value": "<string>"
// },
// {
// "id": "<integer>",
// "value": "<string>"
// }
// ],
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": [
// "<integer>",
// "<integer>"
// ],
// "followup_source_id": "<integer>",
// "group_id": "<integer>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "organization_id": "<integer>",
// "priority": "<string>",
// "recipient": "<string>",
// "requester_id": "<integer>",
// "solved": "<boolean>",
// "status": "<string>",
// "ticket_form_id": "<integer>",
// "type": "<string>",
// "updated_at": "<dateTime>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "esse2a": false,
// "irure_8": true,
// "in77": 99886237.33060426,
// "nisi_0": "occaecat velit voluptate consequat"
// }
// }
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
String subject;
String assignee_id;
String can_be_solved_by_me;
String created_at;
String custom_status_id;
String description;
String due_at;
String followup_source_id;
String group_id;
String id;
String is_public;
String organization_id;
String priority;
String recipient;
String requester_id;
String solved;
String status;
String ticket_form_id;
String v_type;
String updated_at;
String url;
String Channel;
String Sitde;
boolean Id80;
boolean Esse2a;
boolean Irure_8;
String In77;
String Nisi_0;
int j;
int count_j;
String strVal;
String value;
int i = 0;
int count_i = jResp.SizeOfArray("requests");
while (i < count_i) {
jResp.put_I(i);
subject = jResp.stringOf("requests[i].subject");
assignee_id = jResp.stringOf("requests[i].assignee_id");
can_be_solved_by_me = jResp.stringOf("requests[i].can_be_solved_by_me");
created_at = jResp.stringOf("requests[i].created_at");
custom_status_id = jResp.stringOf("requests[i].custom_status_id");
description = jResp.stringOf("requests[i].description");
due_at = jResp.stringOf("requests[i].due_at");
followup_source_id = jResp.stringOf("requests[i].followup_source_id");
group_id = jResp.stringOf("requests[i].group_id");
id = jResp.stringOf("requests[i].id");
is_public = jResp.stringOf("requests[i].is_public");
organization_id = jResp.stringOf("requests[i].organization_id");
priority = jResp.stringOf("requests[i].priority");
recipient = jResp.stringOf("requests[i].recipient");
requester_id = jResp.stringOf("requests[i].requester_id");
solved = jResp.stringOf("requests[i].solved");
status = jResp.stringOf("requests[i].status");
ticket_form_id = jResp.stringOf("requests[i].ticket_form_id");
v_type = jResp.stringOf("requests[i].type");
updated_at = jResp.stringOf("requests[i].updated_at");
url = jResp.stringOf("requests[i].url");
Channel = jResp.stringOf("requests[i].via.channel");
Sitde = jResp.stringOf("requests[i].via.source.sitde");
Id80 = jResp.BoolOf("requests[i].via.source.id80");
Esse2a = jResp.BoolOf("requests[i].via.source.esse2a");
Irure_8 = jResp.BoolOf("requests[i].via.source.irure_8");
In77 = jResp.stringOf("requests[i].via.source.in77");
Nisi_0 = jResp.stringOf("requests[i].via.source.nisi_0");
j = 0;
count_j = jResp.SizeOfArray("requests[i].collaborator_ids");
while (j < count_j) {
jResp.put_J(j);
strVal = jResp.stringOf("requests[i].collaborator_ids[j]");
j = j+1;
}
j = 0;
count_j = jResp.SizeOfArray("requests[i].custom_fields");
while (j < count_j) {
jResp.put_J(j);
id = jResp.stringOf("requests[i].custom_fields[j].id");
value = jResp.stringOf("requests[i].custom_fields[j].value");
j = j+1;
}
j = 0;
count_j = jResp.SizeOfArray("requests[i].email_cc_ids");
while (j < count_j) {
jResp.put_J(j);
strVal = jResp.stringOf("requests[i].email_cc_ids[j]");
j = j+1;
}
i = i+1;
}
}
}
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests/search
Postman Collection Item JSON
{
"name": "Search Requests",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/search",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
"search"
],
"variable": [
{
"key": "query",
"value": "<string>",
"description": "The syntax and matching logic for the string is detailed in the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226). See also [Query basics](/api-reference/ticketing/ticket-management/search/#query-basics) in the Tickets API doc."
}
]
},
"description": "Examples:\n\n* `GET /api/v2/requests/search.json?query=printer`\n* `GET /api/v2/requests/search.json?query=printer&organization_id=1`\n* `GET /api/v2/requests/search.json?query=printer&cc_id=true`\n* `GET /api/v2/requests/search.json?query=printer&status=hold,open`\n\n#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination).\n\n#### Results limit\n\nThe Search Requests endpoint returns up to 1,000 results per query, with a maximum of 100 results per page. See [Pagination](/api-reference/ticketing/introduction/#pagination). If you request a page past the limit (`page=11` at 100 results per page), a 422 Insufficient Resource Error is returned.\n\n#### Allowed For\n\n* End Users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/search",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
"search"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"requests\": [\n {\n \"subject\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"can_be_solved_by_me\": \"<boolean>\",\n \"collaborator_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": [\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n },\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n }\n ],\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"followup_source_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"solved\": \"<boolean>\",\n \"status\": \"<string>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"sitde\": -5925380.425592765,\n \"id80\": false\n }\n }\n },\n {\n \"subject\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"can_be_solved_by_me\": \"<boolean>\",\n \"collaborator_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": [\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n },\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n }\n ],\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"followup_source_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"solved\": \"<boolean>\",\n \"status\": \"<string>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"esse2a\": false,\n \"irure_8\": true,\n \"in77\": 99886237.33060426,\n \"nisi_0\": \"occaecat velit voluptate consequat\"\n }\n }\n }\n ]\n}"
}
]
}
