Java / Support API / Show Custom Ticket Status
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import com.chilkatsoft.*;
public class ChilkatExample {
static {
try {
System.loadLibrary("chilkat");
} catch (UnsatisfiedLinkError e) {
System.err.println("Native code library failed to load.\n" + e);
System.exit(1);
}
}
public static void main(String argv[])
{
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkHttp http = new CkHttp();
boolean success;
http.put_BasicAuth(true);
http.put_Login("login");
http.put_Password("password");
http.SetRequestHeader("Accept","application/json");
CkStringBuilder sbResponseBody = new CkStringBuilder();
success = http.QuickGetSb("https://example.zendesk.com/api/v2/custom_statuses/:custom_status_id",sbResponseBody);
if (success == false) {
System.out.println(http.lastErrorText());
return;
}
CkJsonObject jResp = new CkJsonObject();
jResp.LoadSb(sbResponseBody);
jResp.put_EmitCompact(false);
System.out.println("Response Body:");
System.out.println(jResp.emit());
int respStatusCode = http.get_LastStatus();
System.out.println("Response Status Code = " + respStatusCode);
if (respStatusCode >= 400) {
System.out.println("Response Header:");
System.out.println(http.lastHeader());
System.out.println("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "custom_status": {
// "status_category": "open",
// "agent_label": "<string>",
// "active": "<boolean>",
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "description": "<string>",
// "end_user_description": "<string>",
// "end_user_label": "<string>",
// "id": "<integer>",
// "raw_agent_label": "<string>",
// "raw_description": "<string>",
// "raw_end_user_description": "<string>",
// "raw_end_user_label": "<string>",
// "updated_at": "<dateTime>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
String Status_category = jResp.stringOf("custom_status.status_category");
String Agent_label = jResp.stringOf("custom_status.agent_label");
String Active = jResp.stringOf("custom_status.active");
String Created_at = jResp.stringOf("custom_status.created_at");
String Default = jResp.stringOf("custom_status.default");
String Description = jResp.stringOf("custom_status.description");
String End_user_description = jResp.stringOf("custom_status.end_user_description");
String End_user_label = jResp.stringOf("custom_status.end_user_label");
String Id = jResp.stringOf("custom_status.id");
String Raw_agent_label = jResp.stringOf("custom_status.raw_agent_label");
String Raw_description = jResp.stringOf("custom_status.raw_description");
String Raw_end_user_description = jResp.stringOf("custom_status.raw_end_user_description");
String Raw_end_user_label = jResp.stringOf("custom_status.raw_end_user_label");
String Updated_at = jResp.stringOf("custom_status.updated_at");
}
}
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_statuses/:custom_status_id
Postman Collection Item JSON
{
"name": "Show Custom Ticket Status",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_statuses/:custom_status_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_statuses",
":custom_status_id"
],
"variable": [
{
"key": "custom_status_id",
"value": "<integer>"
}
]
},
"description": "Returns the custom ticket status object.\n\n#### Allowed For\n\n* End Users\n"
},
"response": [
{
"name": "Custom Status",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_statuses/:custom_status_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_statuses",
":custom_status_id"
],
"variable": [
{
"key": "custom_status_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_status\": {\n \"status_category\": \"open\",\n \"agent_label\": \"<string>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"end_user_description\": \"<string>\",\n \"end_user_label\": \"<string>\",\n \"id\": \"<integer>\",\n \"raw_agent_label\": \"<string>\",\n \"raw_description\": \"<string>\",\n \"raw_end_user_description\": \"<string>\",\n \"raw_end_user_label\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}