Java / Support API / Update Custom Role
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import com.chilkatsoft.*;
public class ChilkatExample {
static {
try {
System.loadLibrary("chilkat");
} catch (UnsatisfiedLinkError e) {
System.err.println("Native code library failed to load.\n" + e);
System.exit(1);
}
}
public static void main(String argv[])
{
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkHttp http = new CkHttp();
boolean success;
http.put_BasicAuth(true);
http.put_Login("login");
http.put_Password("password");
http.SetRequestHeader("Accept","application/json");
CkHttpResponse resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/custom_roles/:custom_role_id");
if (http.get_LastMethodSuccess() == false) {
System.out.println(http.lastErrorText());
return;
}
CkStringBuilder sbResponseBody = new CkStringBuilder();
resp.GetBodySb(sbResponseBody);
CkJsonObject jResp = new CkJsonObject();
jResp.LoadSb(sbResponseBody);
jResp.put_EmitCompact(false);
System.out.println("Response Body:");
System.out.println(jResp.emit());
int respStatusCode = resp.get_StatusCode();
System.out.println("Response Status Code = " + respStatusCode);
if (respStatusCode >= 400) {
System.out.println("Response Header:");
System.out.println(resp.header());
System.out.println("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "custom_role": {
// "name": "<string>",
// "role_type": "<integer>",
// "configuration": {
// "assign_tickets_to_any_group": "<boolean>",
// "chat_access": "<boolean>",
// "end_user_list_access": "<string>",
// "end_user_profile_access": "<string>",
// "explore_access": "<string>",
// "forum_access": "<string>",
// "forum_access_restricted_content": "<boolean>",
// "group_access": "<boolean>",
// "light_agent": "<boolean>",
// "macro_access": "<string>",
// "manage_business_rules": "<boolean>",
// "manage_contextual_workspaces": "<boolean>",
// "manage_dynamic_content": "<boolean>",
// "manage_extensions_and_channels": "<boolean>",
// "manage_facebook": "<boolean>",
// "manage_organization_fields": "<boolean>",
// "manage_ticket_fields": "<boolean>",
// "manage_ticket_forms": "<boolean>",
// "manage_user_fields": "<boolean>",
// "moderate_forums": "<boolean>",
// "organization_editing": "<boolean>",
// "organization_notes_editing": "<boolean>",
// "report_access": "<string>",
// "side_conversation_create": "<boolean>",
// "ticket_access": "<string>",
// "ticket_comment_access": "<string>",
// "ticket_deletion": "<boolean>",
// "ticket_editing": "<boolean>",
// "ticket_merge": "<boolean>",
// "ticket_tag_editing": "<boolean>",
// "twitter_search_access": "<boolean>",
// "user_view_access": "<string>",
// "view_access": "<string>",
// "view_deleted_tickets": "<boolean>",
// "voice_access": "<boolean>",
// "voice_dashboard_access": "<boolean>"
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "team_member_count": "<integer>",
// "updated_at": "<dateTime>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
String Name = jResp.stringOf("custom_role.name");
String Role_type = jResp.stringOf("custom_role.role_type");
String Assign_tickets_to_any_group = jResp.stringOf("custom_role.configuration.assign_tickets_to_any_group");
String Chat_access = jResp.stringOf("custom_role.configuration.chat_access");
String End_user_list_access = jResp.stringOf("custom_role.configuration.end_user_list_access");
String End_user_profile_access = jResp.stringOf("custom_role.configuration.end_user_profile_access");
String Explore_access = jResp.stringOf("custom_role.configuration.explore_access");
String Forum_access = jResp.stringOf("custom_role.configuration.forum_access");
String Forum_access_restricted_content = jResp.stringOf("custom_role.configuration.forum_access_restricted_content");
String Group_access = jResp.stringOf("custom_role.configuration.group_access");
String Light_agent = jResp.stringOf("custom_role.configuration.light_agent");
String Macro_access = jResp.stringOf("custom_role.configuration.macro_access");
String Manage_business_rules = jResp.stringOf("custom_role.configuration.manage_business_rules");
String Manage_contextual_workspaces = jResp.stringOf("custom_role.configuration.manage_contextual_workspaces");
String Manage_dynamic_content = jResp.stringOf("custom_role.configuration.manage_dynamic_content");
String Manage_extensions_and_channels = jResp.stringOf("custom_role.configuration.manage_extensions_and_channels");
String Manage_facebook = jResp.stringOf("custom_role.configuration.manage_facebook");
String Manage_organization_fields = jResp.stringOf("custom_role.configuration.manage_organization_fields");
String Manage_ticket_fields = jResp.stringOf("custom_role.configuration.manage_ticket_fields");
String Manage_ticket_forms = jResp.stringOf("custom_role.configuration.manage_ticket_forms");
String Manage_user_fields = jResp.stringOf("custom_role.configuration.manage_user_fields");
String Moderate_forums = jResp.stringOf("custom_role.configuration.moderate_forums");
String Organization_editing = jResp.stringOf("custom_role.configuration.organization_editing");
String Organization_notes_editing = jResp.stringOf("custom_role.configuration.organization_notes_editing");
String Report_access = jResp.stringOf("custom_role.configuration.report_access");
String Side_conversation_create = jResp.stringOf("custom_role.configuration.side_conversation_create");
String Ticket_access = jResp.stringOf("custom_role.configuration.ticket_access");
String Ticket_comment_access = jResp.stringOf("custom_role.configuration.ticket_comment_access");
String Ticket_deletion = jResp.stringOf("custom_role.configuration.ticket_deletion");
String Ticket_editing = jResp.stringOf("custom_role.configuration.ticket_editing");
String Ticket_merge = jResp.stringOf("custom_role.configuration.ticket_merge");
String Ticket_tag_editing = jResp.stringOf("custom_role.configuration.ticket_tag_editing");
String Twitter_search_access = jResp.stringOf("custom_role.configuration.twitter_search_access");
String User_view_access = jResp.stringOf("custom_role.configuration.user_view_access");
String View_access = jResp.stringOf("custom_role.configuration.view_access");
String View_deleted_tickets = jResp.stringOf("custom_role.configuration.view_deleted_tickets");
String Voice_access = jResp.stringOf("custom_role.configuration.voice_access");
String Voice_dashboard_access = jResp.stringOf("custom_role.configuration.voice_dashboard_access");
String Created_at = jResp.stringOf("custom_role.created_at");
String Description = jResp.stringOf("custom_role.description");
String Id = jResp.stringOf("custom_role.id");
String Team_member_count = jResp.stringOf("custom_role.team_member_count");
String Updated_at = jResp.stringOf("custom_role.updated_at");
}
}
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles/:custom_role_id
Postman Collection Item JSON
{
"name": "Update Custom Role",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles",
":custom_role_id"
],
"variable": [
{
"key": "custom_role_id",
"value": "<integer>"
}
]
},
"description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed for\n\n* Administrators\nAgents with the `manage_roles` permission\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles",
":custom_role_id"
],
"variable": [
{
"key": "custom_role_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_role\": {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}
