Chilkat Online Tools

Java / Support API / Create OLA Policy

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import com.chilkatsoft.*;

public class ChilkatExample {

  static {
    try {
        System.loadLibrary("chilkat");
    } catch (UnsatisfiedLinkError e) {
      System.err.println("Native code library failed to load.\n" + e);
      System.exit(1);
    }
  }

  public static void main(String argv[])
  {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http = new CkHttp();
    boolean success;

    http.put_BasicAuth(true);
    http.put_Login("login");
    http.put_Password("password");

    http.SetRequestHeader("Accept","application/json");

    CkHttpResponse resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/olas/policies");
    if (http.get_LastMethodSuccess() == false) {
        System.out.println(http.lastErrorText());
        return;
        }

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    resp.GetBodySb(sbResponseBody);

    CkJsonObject jResp = new CkJsonObject();
    jResp.LoadSb(sbResponseBody);
    jResp.put_EmitCompact(false);

    System.out.println("Response Body:");
    System.out.println(jResp.emit());

    int respStatusCode = resp.get_StatusCode();
    System.out.println("Response Status Code = " + respStatusCode);
    if (respStatusCode >= 400) {
        System.out.println("Response Header:");
        System.out.println(resp.header());
        System.out.println("Failed.");

        return;
        }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "ola_policy": {
    //     "title": "<string>",
    //     "filter": {
    //       "all": [
    //         {
    //           "field": "<string>",
    //           "operator": "<string>",
    //           "value": "<string>"
    //         },
    //         {
    //           "field": "<string>",
    //           "operator": "<string>",
    //           "value": "<string>"
    //         }
    //       ],
    //       "any": [
    //         {
    //           "field": "<string>",
    //           "operator": "<string>",
    //           "value": "<string>"
    //         },
    //         {
    //           "field": "<string>",
    //           "operator": "<string>",
    //           "value": "<string>"
    //         }
    //       ]
    //     },
    //     "created_at": "<dateTime>",
    //     "description": "<string>",
    //     "id": "<integer>",
    //     "policy_metrics": [
    //       {
    //         "business_hours": "<boolean>",
    //         "metric": "<string>",
    //         "priority": "<string>",
    //         "target": "<integer>"
    //       },
    //       {
    //         "business_hours": "<boolean>",
    //         "metric": "<string>",
    //         "priority": "<string>",
    //         "target": "<integer>"
    //       }
    //     ],
    //     "position": "<integer>",
    //     "updated_at": "<dateTime>",
    //     "url": "<string>"
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    String field;
    String operator;
    String value;
    String business_hours;
    String metric;
    String priority;
    String target;

    String Title = jResp.stringOf("ola_policy.title");
    String Created_at = jResp.stringOf("ola_policy.created_at");
    String Description = jResp.stringOf("ola_policy.description");
    String Id = jResp.stringOf("ola_policy.id");
    String Position = jResp.stringOf("ola_policy.position");
    String Updated_at = jResp.stringOf("ola_policy.updated_at");
    String v_Url = jResp.stringOf("ola_policy.url");
    int i = 0;
    int count_i = jResp.SizeOfArray("ola_policy.filter.all");
    while (i < count_i) {
        jResp.put_I(i);
        field = jResp.stringOf("ola_policy.filter.all[i].field");
        operator = jResp.stringOf("ola_policy.filter.all[i].operator");
        value = jResp.stringOf("ola_policy.filter.all[i].value");
        i = i+1;
        }

    i = 0;
    count_i = jResp.SizeOfArray("ola_policy.filter.any");
    while (i < count_i) {
        jResp.put_I(i);
        field = jResp.stringOf("ola_policy.filter.any[i].field");
        operator = jResp.stringOf("ola_policy.filter.any[i].operator");
        value = jResp.stringOf("ola_policy.filter.any[i].value");
        i = i+1;
        }

    i = 0;
    count_i = jResp.SizeOfArray("ola_policy.policy_metrics");
    while (i < count_i) {
        jResp.put_I(i);
        business_hours = jResp.stringOf("ola_policy.policy_metrics[i].business_hours");
        metric = jResp.stringOf("ola_policy.policy_metrics[i].metric");
        priority = jResp.stringOf("ola_policy.policy_metrics[i].priority");
        target = jResp.stringOf("ola_policy.policy_metrics[i].target");
        i = i+1;
        }
  }
}

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/olas/policies

Postman Collection Item JSON

{
  "name": "Create OLA Policy",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/olas/policies",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "olas",
        "policies"
      ]
    },
    "description": "#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/olas/policies",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "olas",
            "policies"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"ola_policy\": {\n    \"title\": \"<string>\",\n    \"filter\": {\n      \"all\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"any\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ]\n    },\n    \"created_at\": \"<dateTime>\",\n    \"description\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"policy_metrics\": [\n      {\n        \"business_hours\": \"<boolean>\",\n        \"metric\": \"<string>\",\n        \"priority\": \"<string>\",\n        \"target\": \"<integer>\"\n      },\n      {\n        \"business_hours\": \"<boolean>\",\n        \"metric\": \"<string>\",\n        \"priority\": \"<string>\",\n        \"target\": \"<integer>\"\n      }\n    ],\n    \"position\": \"<integer>\",\n    \"updated_at\": \"<dateTime>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}