Go / Support API / Merge End Users
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// This example assumes the Chilkat API to have been previously unlocked.
// See Global_Ref.html">Global Unlock Sample for sample code.
http := chilkat.NewHttp()
var success bool
http.SetBasicAuth(true)
http.SetLogin("login")
http.SetPassword("password")
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "user": {
// "name": "<string>",
// "email": "<string>",
// "custom_role_id": "<integer>",
// "external_id": "<string>",
// "identities": [
// {
// "type": "<string>",
// "value": "<string>"
// },
// {
// "type": "<string>",
// "value": "<string>"
// }
// ],
// "organization": {
// "name": "<string>"
// },
// "organization_id": "<integer>",
// "role": "<string>"
// }
// }
json := chilkat.NewJsonObject()
json.UpdateString("user.name","<string>")
json.UpdateString("user.email","<string>")
json.UpdateString("user.custom_role_id","<integer>")
json.UpdateString("user.external_id","<string>")
json.UpdateString("user.identities[0].type","<string>")
json.UpdateString("user.identities[0].value","<string>")
json.UpdateString("user.identities[1].type","<string>")
json.UpdateString("user.identities[1].value","<string>")
json.UpdateString("user.organization.name","<string>")
json.UpdateString("user.organization_id","<integer>")
json.UpdateString("user.role","<string>")
http.SetRequestHeader("Content-Type","application/json")
http.SetRequestHeader("Accept","application/json")
sbRequestBody := chilkat.NewStringBuilder()
json.EmitSb(sbRequestBody)
resp := http.PTextSb("PUT","https://example.zendesk.com/api/v2/users/:user_id/merge",sbRequestBody,"utf-8","application/json",false,false)
if http.LastMethodSuccess() == false {
fmt.Println(http.LastErrorText())
http.DisposeHttp()
json.DisposeJsonObject()
sbRequestBody.DisposeStringBuilder()
return
}
sbResponseBody := chilkat.NewStringBuilder()
resp.GetBodySb(sbResponseBody)
jResp := chilkat.NewJsonObject()
jResp.LoadSb(sbResponseBody)
jResp.SetEmitCompact(false)
fmt.Println("Response Body:")
fmt.Println(*jResp.Emit())
respStatusCode := resp.StatusCode()
fmt.Println("Response Status Code = ", respStatusCode)
if respStatusCode >= 400 {
fmt.Println("Response Header:")
fmt.Println(resp.Header())
fmt.Println("Failed.")
resp.DisposeHttpResponse()
http.DisposeHttp()
json.DisposeJsonObject()
sbRequestBody.DisposeStringBuilder()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
return
}
resp.DisposeHttpResponse()
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "user": {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "dolorea1": false,
// "deserunt3": 95124319.10825741
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "nostrudacc": -12929960.546221554,
// "in_80e": 25167751.960886702,
// "proident_e2": true,
// "voluptate_98": -58995022
// },
// "verified": "<boolean>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Name := jResp.StringOf("user.name")
Active := jResp.StringOf("user.active")
Alias := jResp.StringOf("user.alias")
Chat_only := jResp.StringOf("user.chat_only")
Created_at := jResp.StringOf("user.created_at")
Custom_role_id := jResp.StringOf("user.custom_role_id")
Default_group_id := jResp.StringOf("user.default_group_id")
Details := jResp.StringOf("user.details")
v_Email_Ref.html">Email := jResp.StringOf("user.email")
External_id := jResp.StringOf("user.external_id")
Iana_time_zone := jResp.StringOf("user.iana_time_zone")
Id := jResp.StringOf("user.id")
Last_login_at := jResp.StringOf("user.last_login_at")
Locale := jResp.StringOf("user.locale")
Locale_id := jResp.StringOf("user.locale_id")
Moderator := jResp.StringOf("user.moderator")
Notes := jResp.StringOf("user.notes")
Only_private_comments := jResp.StringOf("user.only_private_comments")
Organization_id := jResp.StringOf("user.organization_id")
Phone := jResp.StringOf("user.phone")
Dolorea1 := jResp.BoolOf("user.photo.dolorea1")
Deserunt3 := jResp.StringOf("user.photo.deserunt3")
Remote_photo_url := jResp.StringOf("user.remote_photo_url")
Report_csv := jResp.StringOf("user.report_csv")
Restricted_agent := jResp.StringOf("user.restricted_agent")
Role := jResp.StringOf("user.role")
Role_type := jResp.StringOf("user.role_type")
v_Shared := jResp.StringOf("user.shared")
Shared_agent := jResp.StringOf("user.shared_agent")
Shared_phone_number := jResp.StringOf("user.shared_phone_number")
Signature := jResp.StringOf("user.signature")
Suspended := jResp.StringOf("user.suspended")
Tags := jResp.StringOf("user.tags")
Ticket_restriction := jResp.StringOf("user.ticket_restriction")
Time_zone := jResp.StringOf("user.time_zone")
Two_factor_auth_enabled := jResp.StringOf("user.two_factor_auth_enabled")
Updated_at := jResp.StringOf("user.updated_at")
v_Url_Ref.html">Url := jResp.StringOf("user.url")
Nostrudacc := jResp.StringOf("user.user_fields.nostrudacc")
In_80e := jResp.StringOf("user.user_fields.in_80e")
Proident_e2 := jResp.BoolOf("user.user_fields.proident_e2")
Voluptate_98 := jResp.IntOf("user.user_fields.voluptate_98")
Verified := jResp.StringOf("user.verified")
http.DisposeHttp()
json.DisposeJsonObject()
sbRequestBody.DisposeStringBuilder()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"user": {
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
}'
https://example.zendesk.com/api/v2/users/:user_id/merge
Postman Collection Item JSON
{
"name": "Merge End Users",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"merge"
],
"variable": [
{
"key": "user_id",
"value": "<integer>"
}
]
},
"description": "Merges the end user specified in the path parameter into the existing end user specified in the request body.\n\nAny two end users can be merged with the exception of end users created by sharing agreements.\n\nAgents and admins cannot be merged.\n\nFor more information about how user data is merged, see [Merging a user's\nduplicate\naccount](https://support.zendesk.com/hc/en-us/articles/4408887695898) in\nZendesk help.\n\n#### Allowed For\n\n* Admins or agents with permission to edit end users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"merge"
],
"variable": [
{
"key": "user_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"dolorea1\": false,\n \"deserunt3\": 95124319.10825741\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nostrudacc\": -12929960.546221554,\n \"in_80e\": 25167751.960886702,\n \"proident_e2\": true,\n \"voluptate_98\": -58995022\n },\n \"verified\": \"<boolean>\"\n }\n}"
}
]
}
