Go / Support API / Redact Comment Attachment
Back to Collection Items
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := chilkat.NewHttp()
var success bool
http.SetBasicAuth(true)
http.SetLogin("login")
http.SetPassword("password")
http.SetRequestHeader("Accept","application/json")
resp := http.QuickRequest("PUT","https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact")
if http.LastMethodSuccess() == false {
fmt.Println(http.LastErrorText())
http.DisposeHttp()
return
}
sbResponseBody := chilkat.NewStringBuilder()
resp.GetBodySb(sbResponseBody)
jResp := chilkat.NewJsonObject()
jResp.LoadSb(sbResponseBody)
jResp.SetEmitCompact(false)
fmt.Println("Response Body:")
fmt.Println(*jResp.Emit())
respStatusCode := resp.StatusCode()
fmt.Println("Response Status Code = ", respStatusCode)
if respStatusCode >= 400 {
fmt.Println("Response Header:")
fmt.Println(resp.Header())
fmt.Println("Failed.")
resp.DisposeHttpResponse()
http.DisposeHttp()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
return
}
resp.DisposeHttpResponse()
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "attachment": {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
var content_type *string = new(string)
var content_url *string = new(string)
var deleted *string = new(string)
var file_name *string = new(string)
var height *string = new(string)
var id *string = new(string)
var inline *string = new(string)
var malware_access_override *string = new(string)
var malware_scan_result *string = new(string)
var mapped_content_url *string = new(string)
var size *string = new(string)
var url *string = new(string)
var width *string = new(string)
Content_type := jResp.StringOf("attachment.content_type")
Content_url := jResp.StringOf("attachment.content_url")
Deleted := jResp.StringOf("attachment.deleted")
File_name := jResp.StringOf("attachment.file_name")
Height := jResp.StringOf("attachment.height")
Id := jResp.StringOf("attachment.id")
Inline := jResp.StringOf("attachment.inline")
Malware_access_override := jResp.StringOf("attachment.malware_access_override")
Malware_scan_result := jResp.StringOf("attachment.malware_scan_result")
Mapped_content_url := jResp.StringOf("attachment.mapped_content_url")
Size := jResp.StringOf("attachment.size")
v_Url := jResp.StringOf("attachment.url")
Width := jResp.StringOf("attachment.width")
i := 0
count_i := jResp.SizeOfArray("attachment.thumbnails")
for i < count_i {
jResp.SetI(i)
content_type = jResp.StringOf("attachment.thumbnails[i].content_type")
content_url = jResp.StringOf("attachment.thumbnails[i].content_url")
deleted = jResp.StringOf("attachment.thumbnails[i].deleted")
file_name = jResp.StringOf("attachment.thumbnails[i].file_name")
height = jResp.StringOf("attachment.thumbnails[i].height")
id = jResp.StringOf("attachment.thumbnails[i].id")
inline = jResp.StringOf("attachment.thumbnails[i].inline")
malware_access_override = jResp.StringOf("attachment.thumbnails[i].malware_access_override")
malware_scan_result = jResp.StringOf("attachment.thumbnails[i].malware_scan_result")
mapped_content_url = jResp.StringOf("attachment.thumbnails[i].mapped_content_url")
size = jResp.StringOf("attachment.thumbnails[i].size")
url = jResp.StringOf("attachment.thumbnails[i].url")
width = jResp.StringOf("attachment.thumbnails[i].width")
i = i + 1
}
http.DisposeHttp()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact
Postman Collection Item JSON
{
"name": "Redact Comment Attachment",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"comments",
":comment_id",
"attachments",
":attachment_id",
"redact"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
},
{
"key": "comment_id",
"value": "<integer>"
},
{
"key": "attachment_id",
"value": "<integer>"
}
]
},
"description": "Redaction allows you to permanently remove attachments from an existing comment on a ticket. Once removed from a comment, the attachment is replaced with an empty \"redacted.txt\" file.\n\nThe redaction is permanent. It is not possible to undo redaction or see what was removed. Once a ticket is closed, redacting its attachments is no longer possible.\n\nAlso, if you want to redact an inline attachment, you can use the `include_inline_images` parameter in the [List Comments](/api-reference/ticketing/tickets/ticket_comments/#list-comments) operation to obtain the inline attachment ID, and use it in the request URL.\n\n#### Allowed For\n\n* Admins\n* Agents when [deleting tickets is enabled for agents on professional accounts](https://support.zendesk.com/hc/en-us/articles/360002128107)\n* Agents assigned to a custom role with permissions to redact ticket content (Enterprise only)\n"
},
"response": [
{
"name": "OK response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"comments",
":comment_id",
"attachments",
":attachment_id",
"redact"
],
"variable": [
{
"key": "ticket_id"
},
{
"key": "comment_id"
},
{
"key": "attachment_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"attachment\": {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n}"
}
]
}
