Chilkat Online Tools

Go / Support API / Count Ticket Fields

Back to Collection Items

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global_Ref.html">Global Unlock Sample for sample code.

    http := chilkat.NewHttp()
    var success bool

    http.SetBasicAuth(true)
    http.SetLogin("login")
    http.SetPassword("password")

    http.SetRequestHeader("Accept","application/json")

    sbResponseBody := chilkat.NewStringBuilder()
    success = http.QuickGetSb("https://example.zendesk.com/api/v2/ticket_fields/count",sbResponseBody)
    if success == false {
        fmt.Println(http.LastErrorText())
        http.DisposeHttp()
        sbResponseBody.DisposeStringBuilder()
        return
    }

    jResp := chilkat.NewJsonObject()
    jResp.LoadSb(sbResponseBody)
    jResp.SetEmitCompact(false)

    fmt.Println("Response Body:")
    fmt.Println(*jResp.Emit())

    respStatusCode := http.LastStatus()
    fmt.Println("Response Status Code = ", respStatusCode)
    if respStatusCode >= 400 {
        fmt.Println("Response Header:")
        fmt.Println(http.LastHeader())
        fmt.Println("Failed.")
        http.DisposeHttp()
        sbResponseBody.DisposeStringBuilder()
        jResp.DisposeJsonObject()
        return
    }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "count": {
    //     "refreshed_at": "<dateTime>",
    //     "value": "<integer>"
    //   }
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    Refreshed_at := jResp.StringOf("count.refreshed_at")
    Value := jResp.StringOf("count.value")

    http.DisposeHttp()
    sbResponseBody.DisposeStringBuilder()
    jResp.DisposeJsonObject()

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/count

Postman Collection Item JSON

{
  "name": "Count Ticket Fields",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_fields/count",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_fields",
        "count"
      ]
    },
    "description": "Returns an approximate count of system and custom ticket fields in the account. If the count exceeds 100,000, the count will return a cached result.  This cached result will update every 24 hours.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update is complete.\n\n#### Allowed For\n* Agents"
  },
  "response": [
    {
      "name": "Count of ticket fields",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_fields/count",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_fields",
            "count"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": {\n    \"refreshed_at\": \"<dateTime>\",\n    \"value\": \"<integer>\"\n  }\n}"
    }
  ]
}