Go / Support API / List SLA Policies
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// This example assumes the Chilkat API to have been previously unlocked.
// See Global_Ref.html">Global Unlock Sample for sample code.
http := chilkat.NewHttp()
var success bool
http.SetBasicAuth(true)
http.SetLogin("login")
http.SetPassword("password")
http.SetRequestHeader("Accept","application/json")
sbResponseBody := chilkat.NewStringBuilder()
success = http.QuickGetSb("https://example.zendesk.com/api/v2/slas/policies",sbResponseBody)
if success == false {
fmt.Println(http.LastErrorText())
http.DisposeHttp()
sbResponseBody.DisposeStringBuilder()
return
}
jResp := chilkat.NewJsonObject()
jResp.LoadSb(sbResponseBody)
jResp.SetEmitCompact(false)
fmt.Println("Response Body:")
fmt.Println(*jResp.Emit())
respStatusCode := http.LastStatus()
fmt.Println("Response Status Code = ", respStatusCode)
if respStatusCode >= 400 {
fmt.Println("Response Header:")
fmt.Println(http.LastHeader())
fmt.Println("Failed.")
http.DisposeHttp()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
return
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "next_page": "<string>",
// "previous_page": "<string>",
// "sla_policies": [
// {
// "title": "<string>",
// "filter": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "policy_metrics": [
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// },
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// }
// ],
// "position": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// },
// {
// "title": "<string>",
// "filter": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "policy_metrics": [
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// },
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// }
// ],
// "position": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
var title *string = new(string)
var created_at *string = new(string)
var description *string = new(string)
var id *string = new(string)
var position *string = new(string)
var updated_at *string = new(string)
var url *string = new(string)
var j int
var count_j int
var field *string = new(string)
var operator *string = new(string)
var value *string = new(string)
var business_hours *string = new(string)
var metric *string = new(string)
var priority *string = new(string)
var target *string = new(string)
count := jResp.StringOf("count")
next_page := jResp.StringOf("next_page")
previous_page := jResp.StringOf("previous_page")
i := 0
count_i := jResp.SizeOfArray("sla_policies")
for i < count_i {
jResp.SetI(i)
title = jResp.StringOf("sla_policies[i].title")
created_at = jResp.StringOf("sla_policies[i].created_at")
description = jResp.StringOf("sla_policies[i].description")
id = jResp.StringOf("sla_policies[i].id")
position = jResp.StringOf("sla_policies[i].position")
updated_at = jResp.StringOf("sla_policies[i].updated_at")
url = jResp.StringOf("sla_policies[i].url")
j = 0
count_j = jResp.SizeOfArray("sla_policies[i].filter.all")
for j < count_j {
jResp.SetJ(j)
field = jResp.StringOf("sla_policies[i].filter.all[j].field")
operator = jResp.StringOf("sla_policies[i].filter.all[j].operator")
value = jResp.StringOf("sla_policies[i].filter.all[j].value")
j = j + 1
}
j = 0
count_j = jResp.SizeOfArray("sla_policies[i].filter.any")
for j < count_j {
jResp.SetJ(j)
field = jResp.StringOf("sla_policies[i].filter.any[j].field")
operator = jResp.StringOf("sla_policies[i].filter.any[j].operator")
value = jResp.StringOf("sla_policies[i].filter.any[j].value")
j = j + 1
}
j = 0
count_j = jResp.SizeOfArray("sla_policies[i].policy_metrics")
for j < count_j {
jResp.SetJ(j)
business_hours = jResp.StringOf("sla_policies[i].policy_metrics[j].business_hours")
metric = jResp.StringOf("sla_policies[i].policy_metrics[j].metric")
priority = jResp.StringOf("sla_policies[i].policy_metrics[j].priority")
target = jResp.StringOf("sla_policies[i].policy_metrics[j].target")
j = j + 1
}
i = i + 1
}
http.DisposeHttp()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/slas/policies
Postman Collection Item JSON
{
"name": "List SLA Policies",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies"
]
},
"description": "#### Availability\n\n* Accounts on the Support Professional or Suite Growth plan or above\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"sla_policies\": [\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
