Chilkat Online Tools

Go / Support API / Recover Multiple Suspended Tickets

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    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global_Ref.html">Global Unlock Sample for sample code.

    http := chilkat.NewHttp()
    var success bool

    http.SetBasicAuth(true)
    http.SetLogin("login")
    http.SetPassword("password")

    http.SetRequestHeader("Accept","application/json")

    resp := http.QuickRequest("PUT","https://example.zendesk.com/api/v2/suspended_tickets/recover_many?ids=<string>")
    if http.LastMethodSuccess() == false {
        fmt.Println(http.LastErrorText())
        http.DisposeHttp()
        return
    }

    sbResponseBody := chilkat.NewStringBuilder()
    resp.GetBodySb(sbResponseBody)

    jResp := chilkat.NewJsonObject()
    jResp.LoadSb(sbResponseBody)
    jResp.SetEmitCompact(false)

    fmt.Println("Response Body:")
    fmt.Println(*jResp.Emit())

    respStatusCode := resp.StatusCode()
    fmt.Println("Response Status Code = ", respStatusCode)
    if respStatusCode >= 400 {
        fmt.Println("Response Header:")
        fmt.Println(resp.Header())
        fmt.Println("Failed.")
        resp.DisposeHttpResponse()
        http.DisposeHttp()
        sbResponseBody.DisposeStringBuilder()
        jResp.DisposeJsonObject()
        return
    }

    resp.DisposeHttpResponse()

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "tickets": [
    //     {
    //       "attachments": [
    //         {
    //           "content_type": "<string>",
    //           "content_url": "<string>",
    //           "deleted": "<boolean>",
    //           "file_name": "<string>",
    //           "height": "<string>",
    //           "id": "<integer>",
    //           "inline": "<boolean>",
    //           "malware_access_override": "<boolean>",
    //           "malware_scan_result": "<string>",
    //           "mapped_content_url": "<string>",
    //           "size": "<integer>",
    //           "url": "<string>",
    //           "width": "<string>",
    //           "thumbnails": [
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             },
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             }
    //           ]
    //         },
    //         {
    //           "content_type": "<string>",
    //           "content_url": "<string>",
    //           "deleted": "<boolean>",
    //           "file_name": "<string>",
    //           "height": "<string>",
    //           "id": "<integer>",
    //           "inline": "<boolean>",
    //           "malware_access_override": "<boolean>",
    //           "malware_scan_result": "<string>",
    //           "mapped_content_url": "<string>",
    //           "size": "<integer>",
    //           "url": "<string>",
    //           "width": "<string>",
    //           "thumbnails": [
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             },
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             }
    //           ]
    //         }
    //       ],
    //       "author": {
    //         "email": "<string>",
    //         "id": "<integer>",
    //         "name": "<string>"
    //       },
    //       "brand_id": "<integer>",
    //       "cause": "<string>",
    //       "cause_id": "<integer>",
    //       "content": "<string>",
    //       "created_at": "<dateTime>",
    //       "id": "<integer>",
    //       "message_id": "<string>",
    //       "recipient": "<string>",
    //       "subject": "<string>",
    //       "ticket_id": "<integer>",
    //       "updated_at": "<dateTime>",
    //       "url": "<string>",
    //       "via": {
    //         "channel": "<string>",
    //         "source": {
    //           "from": {
    //             "address": "<string>",
    //             "id": "<integer>",
    //             "name": "<string>",
    //             "title": "<string>"
    //           },
    //           "rel": "<string>",
    //           "to": {
    //             "address": "<string>",
    //             "name": "<string>"
    //           },
    //           "dolore58f": -60495356.51097781
    //         }
    //       }
    //     },
    //     {
    //       "attachments": [
    //         {
    //           "content_type": "<string>",
    //           "content_url": "<string>",
    //           "deleted": "<boolean>",
    //           "file_name": "<string>",
    //           "height": "<string>",
    //           "id": "<integer>",
    //           "inline": "<boolean>",
    //           "malware_access_override": "<boolean>",
    //           "malware_scan_result": "<string>",
    //           "mapped_content_url": "<string>",
    //           "size": "<integer>",
    //           "url": "<string>",
    //           "width": "<string>",
    //           "thumbnails": [
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             },
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             }
    //           ]
    //         },
    //         {
    //           "content_type": "<string>",
    //           "content_url": "<string>",
    //           "deleted": "<boolean>",
    //           "file_name": "<string>",
    //           "height": "<string>",
    //           "id": "<integer>",
    //           "inline": "<boolean>",
    //           "malware_access_override": "<boolean>",
    //           "malware_scan_result": "<string>",
    //           "mapped_content_url": "<string>",
    //           "size": "<integer>",
    //           "url": "<string>",
    //           "width": "<string>",
    //           "thumbnails": [
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             },
    //             {
    //               "content_type": "<string>",
    //               "content_url": "<string>",
    //               "deleted": "<boolean>",
    //               "file_name": "<string>",
    //               "height": "<string>",
    //               "id": "<integer>",
    //               "inline": "<boolean>",
    //               "malware_access_override": "<boolean>",
    //               "malware_scan_result": "<string>",
    //               "mapped_content_url": "<string>",
    //               "size": "<integer>",
    //               "url": "<string>",
    //               "width": "<string>"
    //             }
    //           ]
    //         }
    //       ],
    //       "author": {
    //         "email": "<string>",
    //         "id": "<integer>",
    //         "name": "<string>"
    //       },
    //       "brand_id": "<integer>",
    //       "cause": "<string>",
    //       "cause_id": "<integer>",
    //       "content": "<string>",
    //       "created_at": "<dateTime>",
    //       "id": "<integer>",
    //       "message_id": "<string>",
    //       "recipient": "<string>",
    //       "subject": "<string>",
    //       "ticket_id": "<integer>",
    //       "updated_at": "<dateTime>",
    //       "url": "<string>",
    //       "via": {
    //         "channel": "<string>",
    //         "source": {
    //           "from": {
    //             "address": "<string>",
    //             "id": "<integer>",
    //             "name": "<string>",
    //             "title": "<string>"
    //           },
    //           "rel": "<string>",
    //           "to": {
    //             "address": "<string>",
    //             "name": "<string>"
    //           }
    //         }
    //       }
    //     }
    //   ]
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    var v_Email_Ref.html">Email *string = new(string)
    var Id *string = new(string)
    var Name *string = new(string)
    var brand_id *string = new(string)
    var cause *string = new(string)
cause_    var id *string = new(string)
    var content *string = new(string)
    var created_at *string = new(string)
    var id *string = new(string)
message_    var id *string = new(string)
    var recipient *string = new(string)
    var subject *string = new(string)
ticket_    var id *string = new(string)
    var updated_at *string = new(string)
    var url *string = new(string)
    var Channel *string = new(string)
    var Address *string = new(string)
    var FromId *string = new(string)
    var FromName *string = new(string)
    var Title *string = new(string)
    var Rel *string = new(string)
To    var Address *string = new(string)
    var ToName *string = new(string)
    var Dolore58f *string = new(string)
    var j int
    var count_j int
    var content_type *string = new(string)
content_    var url *string = new(string)
    var deleted *string = new(string)
    var file_name *string = new(string)
    var height *string = new(string)
    var inline *string = new(string)
    var malware_access_override *string = new(string)
    var malware_scan_result *string = new(string)
mapped_content_    var url *string = new(string)
    var size *string = new(string)
    var width *string = new(string)
    var k int
    var count_k int

    i := 0
    count_i := jResp.SizeOfArray("tickets")
    for i < count_i {
        jResp.SetI(i)
        v_Email_Ref.html">Email = jResp.StringOf("tickets[i].author.email")
        Id = jResp.StringOf("tickets[i].author.id")
        Name = jResp.StringOf("tickets[i].author.name")
        brand_id = jResp.StringOf("tickets[i].brand_id")
        cause = jResp.StringOf("tickets[i].cause")
        cause_id = jResp.StringOf("tickets[i].cause_id")
        content = jResp.StringOf("tickets[i].content")
        created_at = jResp.StringOf("tickets[i].created_at")
        id = jResp.StringOf("tickets[i].id")
        message_id = jResp.StringOf("tickets[i].message_id")
        recipient = jResp.StringOf("tickets[i].recipient")
        subject = jResp.StringOf("tickets[i].subject")
        ticket_id = jResp.StringOf("tickets[i].ticket_id")
        updated_at = jResp.StringOf("tickets[i].updated_at")
        url = jResp.StringOf("tickets[i].url")
        Channel = jResp.StringOf("tickets[i].via.channel")
        Address = jResp.StringOf("tickets[i].via.source.from.address")
        FromId = jResp.StringOf("tickets[i].via.source.from.id")
        FromName = jResp.StringOf("tickets[i].via.source.from.name")
        Title = jResp.StringOf("tickets[i].via.source.from.title")
        Rel = jResp.StringOf("tickets[i].via.source.rel")
        ToAddress = jResp.StringOf("tickets[i].via.source.to.address")
        ToName = jResp.StringOf("tickets[i].via.source.to.name")
        Dolore58f = jResp.StringOf("tickets[i].via.source.dolore58f")
        j = 0
        count_j = jResp.SizeOfArray("tickets[i].attachments")
        for j < count_j {
            jResp.SetJ(j)
            content_type = jResp.StringOf("tickets[i].attachments[j].content_type")
            content_url = jResp.StringOf("tickets[i].attachments[j].content_url")
            deleted = jResp.StringOf("tickets[i].attachments[j].deleted")
            file_name = jResp.StringOf("tickets[i].attachments[j].file_name")
            height = jResp.StringOf("tickets[i].attachments[j].height")
            id = jResp.StringOf("tickets[i].attachments[j].id")
            inline = jResp.StringOf("tickets[i].attachments[j].inline")
            malware_access_override = jResp.StringOf("tickets[i].attachments[j].malware_access_override")
            malware_scan_result = jResp.StringOf("tickets[i].attachments[j].malware_scan_result")
            mapped_content_url = jResp.StringOf("tickets[i].attachments[j].mapped_content_url")
            size = jResp.StringOf("tickets[i].attachments[j].size")
            url = jResp.StringOf("tickets[i].attachments[j].url")
            width = jResp.StringOf("tickets[i].attachments[j].width")
            k = 0
            count_k = jResp.SizeOfArray("tickets[i].attachments[j].thumbnails")
            for k < count_k {
                jResp.SetK(k)
                content_type = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].content_type")
                content_url = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].content_url")
                deleted = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].deleted")
                file_name = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].file_name")
                height = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].height")
                id = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].id")
                inline = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].inline")
                malware_access_override = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].malware_access_override")
                malware_scan_result = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].malware_scan_result")
                mapped_content_url = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].mapped_content_url")
                size = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].size")
                url = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].url")
                width = jResp.StringOf("tickets[i].attachments[j].thumbnails[k].width")
                k = k + 1
            }

            j = j + 1
        }

        i = i + 1
    }


    http.DisposeHttp()
    sbResponseBody.DisposeStringBuilder()
    jResp.DisposeJsonObject()

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/recover_many?ids=<string>

Postman Collection Item JSON

{
  "name": "Recover Multiple Suspended Tickets",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/suspended_tickets/recover_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "suspended_tickets",
        "recover_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) A comma separated list of ids of suspended tickets to recover."
        }
      ]
    },
    "description": "Accepts up to 100 ids (the auto-generated id, not the ticket id.) Note that suspended tickets that fail to be recovered are still included in the response.\n\n#### Allowed For\n\n* Unrestricted agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/suspended_tickets/recover_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "suspended_tickets",
            "recover_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) A comma separated list of ids of suspended tickets to recover."
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"tickets\": [\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"author\": {\n        \"email\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"brand_id\": \"<integer>\",\n      \"cause\": \"<string>\",\n      \"cause_id\": \"<integer>\",\n      \"content\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"message_id\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"subject\": \"<string>\",\n      \"ticket_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"from\": {\n            \"address\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"name\": \"<string>\",\n            \"title\": \"<string>\"\n          },\n          \"rel\": \"<string>\",\n          \"to\": {\n            \"address\": \"<string>\",\n            \"name\": \"<string>\"\n          },\n          \"dolore58f\": -60495356.51097781\n        }\n      }\n    },\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n          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}