Go / Support API / Incremental Sample Export
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// This example assumes the Chilkat API to have been previously unlocked.
// See Global_Ref.html">Global Unlock Sample for sample code.
http := chilkat.NewHttp()
var success bool
http.SetBasicAuth(true)
http.SetLogin("login")
http.SetPassword("password")
queryParams := chilkat.NewJsonObject()
queryParams.UpdateString("start_time","<integer>")
http.SetRequestHeader("Accept","application/json")
resp := http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/incremental/:incremental_resource/sample",queryParams)
if http.LastMethodSuccess() == false {
fmt.Println(http.LastErrorText())
http.DisposeHttp()
queryParams.DisposeJsonObject()
return
}
sbResponseBody := chilkat.NewStringBuilder()
resp.GetBodySb(sbResponseBody)
jResp := chilkat.NewJsonObject()
jResp.LoadSb(sbResponseBody)
jResp.SetEmitCompact(false)
fmt.Println("Response Body:")
fmt.Println(*jResp.Emit())
respStatusCode := resp.StatusCode()
fmt.Println("Response Status Code = ", respStatusCode)
if respStatusCode >= 400 {
fmt.Println("Response Header:")
fmt.Println(resp.Header())
fmt.Println("Failed.")
resp.DisposeHttpResponse()
http.DisposeHttp()
queryParams.DisposeJsonObject()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
return
}
resp.DisposeHttpResponse()
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "end_of_stream": "<boolean>",
// "end_time": "<integer>",
// "next_page": "<string>",
// "tickets": [
// {
// "requester_id": "<integer>",
// "allow_attachments": "<boolean>",
// "allow_channelback": "<boolean>",
// "assignee_email": "<string>",
// "assignee_id": "<integer>",
// "attribute_value_ids": "<array>",
// "brand_id": "<integer>",
// "collaborator_ids": "<array>",
// "collaborators": [
// {
// "email": "<email>",
// "name": "<string>"
// },
// {
// "email": "<email>",
// "name": "<string>"
// }
// ],
// "comment": {},
// "created_at": "<dateTime>",
// "custom_fields": "<array>",
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": "<array>",
// "email_ccs": {},
// "external_id": "<string>",
// "follower_ids": "<array>",
// "followers": {},
// "followup_ids": "<array>",
// "forum_topic_id": "<integer>",
// "from_messaging_channel": "<boolean>",
// "group_id": "<integer>",
// "has_incidents": "<boolean>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "macro_id": "<integer>",
// "macro_ids": "<array>",
// "metadata": {},
// "organization_id": "<integer>",
// "priority": "high",
// "problem_id": "<integer>",
// "raw_subject": "<string>",
// "recipient": "<string>",
// "requester": {},
// "safe_update": "<boolean>",
// "satisfaction_rating": {
// "aliquad0": false
// },
// "sharing_agreement_ids": "<array>",
// "status": "pending",
// "subject": "<string>",
// "submitter_id": "<integer>",
// "tags": "<array>",
// "ticket_form_id": "<integer>",
// "type": "question",
// "updated_at": "<dateTime>",
// "updated_stamp": "<string>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "elit2f": -86657295.30733354
// }
// },
// "via_followup_source_id": "<integer>",
// "via_id": "<integer>",
// "voice_comment": {}
// },
// {
// "requester_id": "<integer>",
// "allow_attachments": "<boolean>",
// "allow_channelback": "<boolean>",
// "assignee_email": "<string>",
// "assignee_id": "<integer>",
// "attribute_value_ids": "<array>",
// "brand_id": "<integer>",
// "collaborator_ids": "<array>",
// "collaborators": [
// {
// "email": "<email>",
// "name": "<string>"
// },
// {
// "email": "<email>",
// "name": "<string>"
// }
// ],
// "comment": {},
// "created_at": "<dateTime>",
// "custom_fields": "<array>",
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": "<array>",
// "email_ccs": {},
// "external_id": "<string>",
// "follower_ids": "<array>",
// "followers": {},
// "followup_ids": "<array>",
// "forum_topic_id": "<integer>",
// "from_messaging_channel": "<boolean>",
// "group_id": "<integer>",
// "has_incidents": "<boolean>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "macro_id": "<integer>",
// "macro_ids": "<array>",
// "metadata": {},
// "organization_id": "<integer>",
// "priority": "high",
// "problem_id": "<integer>",
// "raw_subject": "<string>",
// "recipient": "<string>",
// "requester": {},
// "safe_update": "<boolean>",
// "satisfaction_rating": {
// "minim_01": "minim tempor",
// "ipsum8c2": false
// },
// "sharing_agreement_ids": "<array>",
// "status": "open",
// "subject": "<string>",
// "submitter_id": "<integer>",
// "tags": "<array>",
// "ticket_form_id": "<integer>",
// "type": "task",
// "updated_at": "<dateTime>",
// "updated_stamp": "<string>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "nostrud_ee": "dolore veniam consequat"
// }
// },
// "via_followup_source_id": "<integer>",
// "via_id": "<integer>",
// "voice_comment": {}
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
var requester_id *string = new(string)
var allow_attachments *string = new(string)
var allow_channelback *string = new(string)
assignee_ var email *string = new(string)
assignee_ var id *string = new(string)
var attribute_value_ids *string = new(string)
var brand_id *string = new(string)
var collaborator_ids *string = new(string)
var created_at *string = new(string)
var custom_fields *string = new(string)
custom_status_ var id *string = new(string)
var description *string = new(string)
var due_at *string = new(string)
var email_cc_ids *string = new(string)
external_ var id *string = new(string)
var follower_ids *string = new(string)
var followup_ids *string = new(string)
forum_topic_ var id *string = new(string)
var from_messaging_channel *string = new(string)
group_ var id *string = new(string)
var has_incidents *string = new(string)
var id *string = new(string)
var is_public *string = new(string)
macro_ var id *string = new(string)
var macro_ids *string = new(string)
organization_ var id *string = new(string)
var priority *string = new(string)
problem_ var id *string = new(string)
raw_ var subject *string = new(string)
var recipient *string = new(string)
var safe_update *string = new(string)
var Aliquad0 bool
var sharing_agreement_ids *string = new(string)
var status *string = new(string)
var subject *string = new(string)
submitter_ var id *string = new(string)
var tags *string = new(string)
ticket_form_ var id *string = new(string)
var v_type *string = new(string)
var updated_at *string = new(string)
var updated_stamp *string = new(string)
var url *string = new(string)
var Channel *string = new(string)
var Elit2f *string = new(string)
via_followup_source_ var id *string = new(string)
var via_id *string = new(string)
var Minim_01 *string = new(string)
var Ipsum8c2 bool
var Nostrud_ee *string = new(string)
var j int
var count_j int
var email *string = new(string)
var name *string = new(string)
count := jResp.StringOf("count")
end_of_stream := jResp.StringOf("end_of_stream")
end_time := jResp.StringOf("end_time")
next_page := jResp.StringOf("next_page")
i := 0
count_i := jResp.SizeOfArray("tickets")
for i < count_i {
jResp.SetI(i)
requester_id = jResp.StringOf("tickets[i].requester_id")
allow_attachments = jResp.StringOf("tickets[i].allow_attachments")
allow_channelback = jResp.StringOf("tickets[i].allow_channelback")
assignee_email = jResp.StringOf("tickets[i].assignee_email")
assignee_id = jResp.StringOf("tickets[i].assignee_id")
attribute_value_ids = jResp.StringOf("tickets[i].attribute_value_ids")
brand_id = jResp.StringOf("tickets[i].brand_id")
collaborator_ids = jResp.StringOf("tickets[i].collaborator_ids")
created_at = jResp.StringOf("tickets[i].created_at")
custom_fields = jResp.StringOf("tickets[i].custom_fields")
custom_status_id = jResp.StringOf("tickets[i].custom_status_id")
description = jResp.StringOf("tickets[i].description")
due_at = jResp.StringOf("tickets[i].due_at")
email_cc_ids = jResp.StringOf("tickets[i].email_cc_ids")
external_id = jResp.StringOf("tickets[i].external_id")
follower_ids = jResp.StringOf("tickets[i].follower_ids")
followup_ids = jResp.StringOf("tickets[i].followup_ids")
forum_topic_id = jResp.StringOf("tickets[i].forum_topic_id")
from_messaging_channel = jResp.StringOf("tickets[i].from_messaging_channel")
group_id = jResp.StringOf("tickets[i].group_id")
has_incidents = jResp.StringOf("tickets[i].has_incidents")
id = jResp.StringOf("tickets[i].id")
is_public = jResp.StringOf("tickets[i].is_public")
macro_id = jResp.StringOf("tickets[i].macro_id")
macro_ids = jResp.StringOf("tickets[i].macro_ids")
organization_id = jResp.StringOf("tickets[i].organization_id")
priority = jResp.StringOf("tickets[i].priority")
problem_id = jResp.StringOf("tickets[i].problem_id")
raw_subject = jResp.StringOf("tickets[i].raw_subject")
recipient = jResp.StringOf("tickets[i].recipient")
safe_update = jResp.StringOf("tickets[i].safe_update")
Aliquad0 = jResp.BoolOf("tickets[i].satisfaction_rating.aliquad0")
sharing_agreement_ids = jResp.StringOf("tickets[i].sharing_agreement_ids")
status = jResp.StringOf("tickets[i].status")
subject = jResp.StringOf("tickets[i].subject")
submitter_id = jResp.StringOf("tickets[i].submitter_id")
tags = jResp.StringOf("tickets[i].tags")
ticket_form_id = jResp.StringOf("tickets[i].ticket_form_id")
v_type = jResp.StringOf("tickets[i].type")
updated_at = jResp.StringOf("tickets[i].updated_at")
updated_stamp = jResp.StringOf("tickets[i].updated_stamp")
url = jResp.StringOf("tickets[i].url")
Channel = jResp.StringOf("tickets[i].via.channel")
Elit2f = jResp.StringOf("tickets[i].via.source.elit2f")
via_followup_source_id = jResp.StringOf("tickets[i].via_followup_source_id")
via_id = jResp.StringOf("tickets[i].via_id")
Minim_01 = jResp.StringOf("tickets[i].satisfaction_rating.minim_01")
Ipsum8c2 = jResp.BoolOf("tickets[i].satisfaction_rating.ipsum8c2")
Nostrud_ee = jResp.StringOf("tickets[i].via.source.nostrud_ee")
j = 0
count_j = jResp.SizeOfArray("tickets[i].collaborators")
for j < count_j {
jResp.SetJ(j)
email = jResp.StringOf("tickets[i].collaborators[j].email")
name = jResp.StringOf("tickets[i].collaborators[j].name")
j = j + 1
}
i = i + 1
}
http.DisposeHttp()
queryParams.DisposeJsonObject()
sbResponseBody.DisposeStringBuilder()
jResp.DisposeJsonObject()
Curl Command
curl -u login:password -G -d "start_time=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/incremental/:incremental_resource/sample
Postman Collection Item JSON
{
"name": "Incremental Sample Export",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/incremental/:incremental_resource/sample?start_time=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"incremental",
":incremental_resource",
"sample"
],
"query": [
{
"key": "start_time",
"value": "<integer>",
"description": "(Required) The time to start the incremental export from"
}
],
"variable": [
{
"key": "incremental_resource",
"value": "<string>"
}
]
},
"description": "Use this endpoint to test the incremental export format. It's more strict in terms of rate limiting,\nat 10 requests per 20 minutes instead of 10 requests per minute. It also returns only up to 50\nresults per request. Otherwise, it's identical to the above APIs.\n\nUse the `incremental_resource` parameter to specify the resource. Possible values are \"tickets\", \"ticket_events\", \"users\", or \"organizations\".\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/incremental/:incremental_resource/sample?start_time=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"incremental",
":incremental_resource",
"sample"
],
"query": [
{
"key": "start_time",
"value": "<integer>",
"description": "(Required) The time to start the incremental export from"
}
],
"variable": [
{
"key": "incremental_resource"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"end_of_stream\": \"<boolean>\",\n \"end_time\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"tickets\": [\n {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"high\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"aliquad0\": false\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"pending\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"question\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"elit2f\": -86657295.30733354\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n },\n {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"high\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"minim_01\": \"minim tempor\",\n \"ipsum8c2\": false\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"open\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"task\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"nostrud_ee\": \"dolore veniam consequat\"\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n }\n ]\n}"
}
]
}