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LOCAL loHttp
LOCAL lnSuccess
LOCAL loResp
LOCAL loSbResponseBody
LOCAL loJResp
LOCAL lnRespStatusCode
LOCAL lcStrVal
LOCAL i
LOCAL lnCount_i
* This example assumes the Chilkat API to have been previously unlocked.
* See Global Unlock Sample for sample code.
* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.Http')
loHttp = CreateObject('Chilkat.Http')
loHttp.BasicAuth = 1
loHttp.Login = "login"
loHttp.Password = "password"
loHttp.SetRequestHeader("Accept","application/json")
loResp = loHttp.QuickRequest("PUT","https://example.zendesk.com/api/v2/tickets/:ticket_id/tags")
IF (loHttp.LastMethodSuccess = 0) THEN
? loHttp.LastErrorText
RELEASE loHttp
CANCEL
ENDIF
* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.StringBuilder')
loSbResponseBody = CreateObject('Chilkat.StringBuilder')
loResp.GetBodySb(loSbResponseBody)
* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.JsonObject')
loJResp = CreateObject('Chilkat.JsonObject')
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = 0
? "Response Body:"
? loJResp.Emit()
lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + STR(lnRespStatusCode)
IF (lnRespStatusCode >= 400) THEN
? "Response Header:"
? loResp.Header
? "Failed."
RELEASE loResp
RELEASE loHttp
RELEASE loSbResponseBody
RELEASE loJResp
CANCEL
ENDIF
RELEASE loResp
* Sample JSON response:
* (Sample code for parsing the JSON response is shown below)
* {
* "tags": [
* "<string>",
* "<string>"
* ]
* }
* Sample code for parsing the JSON response...
* Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i = 0
lnCount_i = loJResp.SizeOfArray("tags")
DO WHILE i < lnCount_i
loJResp.I = i
lcStrVal = loJResp.StringOf("tags[i]")
i = i + 1
ENDDO
RELEASE loHttp
RELEASE loSbResponseBody
RELEASE loJResp
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/tags
Postman Collection Item JSON
{
"name": "Add Tags",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"tags"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "You can also add tags to multiple tickets with the [Update Many\nTickets](/api-reference/ticketing/tickets/tickets/#update-many-tickets) endpoint.\n\n#### Safe Update\n\nIf the same ticket is updated by multiple API requests at\nthe same time, some tags could be lost because of ticket\nupdate collisions. Include `updated_stamp` and `safe_update`\nproperties in the request body to make a safe update.\n\nFor `updated_stamp`, retrieve and specify the ticket's\nlatest `updated_at` timestamp. The tag update only occurs\nif the `updated_stamp` timestamp matches the ticket's\nactual `updated_at` timestamp at the time of the request.\nIf the timestamps don't match (in other words, if the\nticket was updated since you retrieved the ticket's\nlast `updated_at` timestamp), the request returns a\n409 Conflict error.\n\n#### Example\n\n```js\n{\n \"tags\": [\"customer\"],\n \"updated_stamp\":\"2019-09-12T21:45:16Z\",\n \"safe_update\":\"true\"\n}\n```\n\nFor details, see [Protecting against ticket update collisions](/api-reference/ticketing/tickets/tickets/#protecting-against-ticket-update-collisions).\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"tags"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"tags\": [\n \"<string>\",\n \"<string>\"\n ]\n}"
}
]
}