Chilkat Online Tools

Foxpro / Support API / Count Ticket Comments

Back to Collection Items

LOCAL loHttp
LOCAL lnSuccess
LOCAL loSbResponseBody
LOCAL loJResp
LOCAL lnRespStatusCode
LOCAL lcRefreshed_at
LOCAL lcValue

* This example assumes the Chilkat API to have been previously unlocked.
* See Global Unlock Sample for sample code.

* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.Http')
loHttp = CreateObject('Chilkat.Http')

loHttp.BasicAuth = 1
loHttp.Login = "login"
loHttp.Password = "password"

loHttp.SetRequestHeader("Accept","application/json")

* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.StringBuilder')
loSbResponseBody = CreateObject('Chilkat.StringBuilder')
lnSuccess = loHttp.QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/count",loSbResponseBody)
IF (lnSuccess = 0) THEN
    ? loHttp.LastErrorText
    RELEASE loHttp
    RELEASE loSbResponseBody
    CANCEL
ENDIF

* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.JsonObject')
loJResp = CreateObject('Chilkat.JsonObject')
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = 0

? "Response Body:"
? loJResp.Emit()

lnRespStatusCode = loHttp.LastStatus
? "Response Status Code = " + STR(lnRespStatusCode)
IF (lnRespStatusCode >= 400) THEN
    ? "Response Header:"
    ? loHttp.LastHeader
    ? "Failed."
    RELEASE loHttp
    RELEASE loSbResponseBody
    RELEASE loJResp
    CANCEL
ENDIF

* Sample JSON response:
* (Sample code for parsing the JSON response is shown below)

* {
*   "count": {
*     "refreshed_at": "<dateTime>",
*     "value": "<integer>"
*   }
* }

* Sample code for parsing the JSON response...
* Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

lcRefreshed_at = loJResp.StringOf("count.refreshed_at")
lcValue = loJResp.StringOf("count.value")

RELEASE loHttp
RELEASE loSbResponseBody
RELEASE loJResp

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/count

Postman Collection Item JSON

{
  "name": "Count Ticket Comments",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/count",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "comments",
        "count"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns an approximate count of the comments added to the ticket. If the count exceeds 100,000, the count will return a cached result.  This cached result will update every 24 hours.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update is complete.\n\n#### Allowed For\n* Agents"
  },
  "response": [
    {
      "name": "Count of ticket comments",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/count",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "comments",
            "count"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": {\n    \"refreshed_at\": \"<dateTime>\",\n    \"value\": \"<integer>\"\n  }\n}"
    }
  ]
}