Foxpro / Support API / List Ticket Forms
Back to Collection Items
LOCAL loHttp
LOCAL lnSuccess
LOCAL loQueryParams
LOCAL loResp
LOCAL loSbResponseBody
LOCAL loJResp
LOCAL lnRespStatusCode
LOCAL lcName
LOCAL lcActive
LOCAL lcCreated_at
LOCAL lcDefault
LOCAL lcDisplay_name
LOCAL lcEnd_user_visible
LOCAL lcId
LOCAL lcIn_all_brands
LOCAL lcPosition
LOCAL lcRaw_display_name
LOCAL lcRaw_name
LOCAL lcUpdated_at
LOCAL lcUrl
LOCAL j
LOCAL lnCount_j
LOCAL lnAdipisicing_648
LOCAL lcVeniamf
LOCAL lcId9
LOCAL lnAmetb8
LOCAL lcUt08f
LOCAL lcNon81
LOCAL lcIn_6b8
LOCAL lnMagna1
LOCAL lnPariatur1
LOCAL lnConsectetur3
LOCAL lnSed_6f0
LOCAL lcSint1d2
LOCAL lnCupidatat_667
LOCAL lcMagna_d8
LOCAL lcStrVal
LOCAL i
LOCAL lnCount_i
* This example assumes the Chilkat API to have been previously unlocked.
* See Global Unlock Sample for sample code.
* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.Http')
loHttp = CreateObject('Chilkat.Http')
loHttp.BasicAuth = 1
loHttp.Login = "login"
loHttp.Password = "password"
* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.JsonObject')
loQueryParams = CreateObject('Chilkat.JsonObject')
loQueryParams.UpdateString("active","<boolean>")
loQueryParams.UpdateString("end_user_visible","<boolean>")
loQueryParams.UpdateString("fallback_to_default","<boolean>")
loQueryParams.UpdateString("associated_to_brand","<boolean>")
loHttp.SetRequestHeader("Accept","application/json")
loResp = loHttp.QuickRequestParams("GET","https://example.zendesk.com/api/v2/ticket_forms",loQueryParams)
IF (loHttp.LastMethodSuccess = 0) THEN
? loHttp.LastErrorText
RELEASE loHttp
RELEASE loQueryParams
CANCEL
ENDIF
* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.StringBuilder')
loSbResponseBody = CreateObject('Chilkat.StringBuilder')
loResp.GetBodySb(loSbResponseBody)
* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.JsonObject')
loJResp = CreateObject('Chilkat.JsonObject')
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = 0
? "Response Body:"
? loJResp.Emit()
lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + STR(lnRespStatusCode)
IF (lnRespStatusCode >= 400) THEN
? "Response Header:"
? loResp.Header
? "Failed."
RELEASE loResp
RELEASE loHttp
RELEASE loQueryParams
RELEASE loSbResponseBody
RELEASE loJResp
CANCEL
ENDIF
RELEASE loResp
* Sample JSON response:
* (Sample code for parsing the JSON response is shown below)
* {
* "ticket_forms": [
* {
* "name": "<string>",
* "active": "<boolean>",
* "agent_conditions": [
* {
* "adipisicing_648": -24086995
* },
* {
* "veniamf": "cupida"
* }
* ],
* "created_at": "<dateTime>",
* "default": "<boolean>",
* "display_name": "<string>",
* "end_user_conditions": [
* {
* "in_6b8": "Ut id",
* "magna1": -6245214
* },
* {
* "pariatur1": 67097325,
* "consectetur3": false,
* "sed_6f0": true
* }
* ],
* "end_user_visible": "<boolean>",
* "id": "<integer>",
* "in_all_brands": "<boolean>",
* "position": "<integer>",
* "raw_display_name": "<string>",
* "raw_name": "<string>",
* "restricted_brand_ids": [
* "<integer>",
* "<integer>"
* ],
* "ticket_field_ids": [
* "<integer>",
* "<integer>"
* ],
* "updated_at": "<dateTime>",
* "url": "<string>"
* },
* {
* "name": "<string>",
* "active": "<boolean>",
* "agent_conditions": [
* {
* "id9": "laborum veniam",
* "ametb8": false
* },
* {
* "ut08f": -79491980.10398532,
* "non81": "Duis est fugiat officia consequat"
* }
* ],
* "created_at": "<dateTime>",
* "default": "<boolean>",
* "display_name": "<string>",
* "end_user_conditions": [
* {
* "sint1d2": "sint ex et"
* },
* {
* "cupidatat_667": true,
* "magna_d8": 64894285.255497575
* }
* ],
* "end_user_visible": "<boolean>",
* "id": "<integer>",
* "in_all_brands": "<boolean>",
* "position": "<integer>",
* "raw_display_name": "<string>",
* "raw_name": "<string>",
* "restricted_brand_ids": [
* "<integer>",
* "<integer>"
* ],
* "ticket_field_ids": [
* "<integer>",
* "<integer>"
* ],
* "updated_at": "<dateTime>",
* "url": "<string>"
* }
* ]
* }
* Sample code for parsing the JSON response...
* Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i = 0
lnCount_i = loJResp.SizeOfArray("ticket_forms")
DO WHILE i < lnCount_i
loJResp.I = i
lcName = loJResp.StringOf("ticket_forms[i].name")
lcActive = loJResp.StringOf("ticket_forms[i].active")
lcCreated_at = loJResp.StringOf("ticket_forms[i].created_at")
lcDefault = loJResp.StringOf("ticket_forms[i].default")
lcDisplay_name = loJResp.StringOf("ticket_forms[i].display_name")
lcEnd_user_visible = loJResp.StringOf("ticket_forms[i].end_user_visible")
lcId = loJResp.StringOf("ticket_forms[i].id")
lcIn_all_brands = loJResp.StringOf("ticket_forms[i].in_all_brands")
lcPosition = loJResp.StringOf("ticket_forms[i].position")
lcRaw_display_name = loJResp.StringOf("ticket_forms[i].raw_display_name")
lcRaw_name = loJResp.StringOf("ticket_forms[i].raw_name")
lcUpdated_at = loJResp.StringOf("ticket_forms[i].updated_at")
lcUrl = loJResp.StringOf("ticket_forms[i].url")
j = 0
lnCount_j = loJResp.SizeOfArray("ticket_forms[i].agent_conditions")
DO WHILE j < lnCount_j
loJResp.J = j
lnAdipisicing_648 = loJResp.IntOf("ticket_forms[i].agent_conditions[j].adipisicing_648")
lcVeniamf = loJResp.StringOf("ticket_forms[i].agent_conditions[j].veniamf")
lcId9 = loJResp.StringOf("ticket_forms[i].agent_conditions[j].id9")
lnAmetb8 = loJResp.BoolOf("ticket_forms[i].agent_conditions[j].ametb8")
lcUt08f = loJResp.StringOf("ticket_forms[i].agent_conditions[j].ut08f")
lcNon81 = loJResp.StringOf("ticket_forms[i].agent_conditions[j].non81")
j = j + 1
ENDDO
j = 0
lnCount_j = loJResp.SizeOfArray("ticket_forms[i].end_user_conditions")
DO WHILE j < lnCount_j
loJResp.J = j
lcIn_6b8 = loJResp.StringOf("ticket_forms[i].end_user_conditions[j].in_6b8")
lnMagna1 = loJResp.IntOf("ticket_forms[i].end_user_conditions[j].magna1")
lnPariatur1 = loJResp.IntOf("ticket_forms[i].end_user_conditions[j].pariatur1")
lnConsectetur3 = loJResp.BoolOf("ticket_forms[i].end_user_conditions[j].consectetur3")
lnSed_6f0 = loJResp.BoolOf("ticket_forms[i].end_user_conditions[j].sed_6f0")
lcSint1d2 = loJResp.StringOf("ticket_forms[i].end_user_conditions[j].sint1d2")
lnCupidatat_667 = loJResp.BoolOf("ticket_forms[i].end_user_conditions[j].cupidatat_667")
lcMagna_d8 = loJResp.StringOf("ticket_forms[i].end_user_conditions[j].magna_d8")
j = j + 1
ENDDO
j = 0
lnCount_j = loJResp.SizeOfArray("ticket_forms[i].restricted_brand_ids")
DO WHILE j < lnCount_j
loJResp.J = j
lcStrVal = loJResp.StringOf("ticket_forms[i].restricted_brand_ids[j]")
j = j + 1
ENDDO
j = 0
lnCount_j = loJResp.SizeOfArray("ticket_forms[i].ticket_field_ids")
DO WHILE j < lnCount_j
loJResp.J = j
lcStrVal = loJResp.StringOf("ticket_forms[i].ticket_field_ids[j]")
j = j + 1
ENDDO
i = i + 1
ENDDO
RELEASE loHttp
RELEASE loQueryParams
RELEASE loSbResponseBody
RELEASE loJResp
Curl Command
curl -u login:password -G -d "active=%3Cboolean%3E"
-d "end_user_visible=%3Cboolean%3E"
-d "fallback_to_default=%3Cboolean%3E"
-d "associated_to_brand=%3Cboolean%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms
Postman Collection Item JSON
{
"name": "List Ticket Forms",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms?active=<boolean>&end_user_visible=<boolean>&fallback_to_default=<boolean>&associated_to_brand=<boolean>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms"
],
"query": [
{
"key": "active",
"value": "<boolean>",
"description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both"
},
{
"key": "end_user_visible",
"value": "<boolean>",
"description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both"
},
{
"key": "fallback_to_default",
"value": "<boolean>",
"description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms"
},
{
"key": "associated_to_brand",
"value": "<boolean>",
"description": "true returns the ticket forms of the brand specified by the url's subdomain"
}
]
},
"description": "Returns a list of all ticket forms for your account if accessed as an admin or agent. End users only see ticket forms that have `end_user_visible` set to true.\n\n#### Allowed For\n\n* Anyone\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms?active=<boolean>&end_user_visible=<boolean>&fallback_to_default=<boolean>&associated_to_brand=<boolean>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms"
],
"query": [
{
"key": "active",
"value": "<boolean>",
"description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both"
},
{
"key": "end_user_visible",
"value": "<boolean>",
"description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both"
},
{
"key": "fallback_to_default",
"value": "<boolean>",
"description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms"
},
{
"key": "associated_to_brand",
"value": "<boolean>",
"description": "true returns the ticket forms of the brand specified by the url's subdomain"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket_forms\": [\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"adipisicing_648\": -24086995\n },\n {\n \"veniamf\": \"cupida\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"in_6b8\": \"Ut id\",\n \"magna1\": -6245214\n },\n {\n \"pariatur1\": 67097325,\n \"consectetur3\": false,\n \"sed_6f0\": true\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"id9\": \"laborum veniam\",\n \"ametb8\": false\n },\n {\n \"ut08f\": -79491980.10398532,\n \"non81\": \"Duis est fugiat officia consequat\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"sint1d2\": \"sint ex et\"\n },\n {\n \"cupidatat_667\": true,\n \"magna_d8\": 64894285.255497575\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
