Chilkat Online Tools

Foxpro / Support API / Delete multiple tickets permanently

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LOCAL loHttp
LOCAL lnSuccess
LOCAL loResp
LOCAL loSbResponseBody
LOCAL loJResp
LOCAL lnRespStatusCode
LOCAL lcId
LOCAL lcIndex
LOCAL lcId
LOCAL lcMessage
LOCAL lcProgress
LOCAL lcStatus
LOCAL lcTotal
LOCAL lcV_Url
LOCAL i
LOCAL lnCount_i

* This example assumes the Chilkat API to have been previously unlocked.
* See Global Unlock Sample for sample code.

* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.Http')
loHttp = CreateObject('Chilkat.Http')

loHttp.BasicAuth = 1
loHttp.Login = "login"
loHttp.Password = "password"

loHttp.SetRequestHeader("Accept","application/json")

loResp = loHttp.QuickRequest("DELETE","https://example.zendesk.com/api/v2/deleted_tickets/destroy_many?ids=<string>")
IF (loHttp.LastMethodSuccess = 0) THEN
    ? loHttp.LastErrorText
    RELEASE loHttp
    CANCEL
ENDIF

* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.StringBuilder')
loSbResponseBody = CreateObject('Chilkat.StringBuilder')
loResp.GetBodySb(loSbResponseBody)

* For versions of Chilkat < 10.0.0, use CreateObject('Chilkat_9_5_0.JsonObject')
loJResp = CreateObject('Chilkat.JsonObject')
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = 0

? "Response Body:"
? loJResp.Emit()

lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + STR(lnRespStatusCode)
IF (lnRespStatusCode >= 400) THEN
    ? "Response Header:"
    ? loResp.Header
    ? "Failed."
    RELEASE loResp
    RELEASE loHttp
    RELEASE loSbResponseBody
    RELEASE loJResp
    CANCEL
ENDIF

RELEASE loResp

* Sample JSON response:
* (Sample code for parsing the JSON response is shown below)

* {
*   "job_status": {
*     "id": "<string>",
*     "message": "<string>",
*     "progress": "<integer>",
*     "results": [
*       {
*         "id": "<integer>",
*         "index": "<integer>"
*       },
*       {
*         "id": "<integer>",
*         "index": "<integer>"
*       }
*     ],
*     "status": "<string>",
*     "total": "<integer>",
*     "url": "<string>"
*   }
* }

* Sample code for parsing the JSON response...
* Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

lcId = loJResp.StringOf("job_status.id")
lcMessage = loJResp.StringOf("job_status.message")
lcProgress = loJResp.StringOf("job_status.progress")
lcStatus = loJResp.StringOf("job_status.status")
lcTotal = loJResp.StringOf("job_status.total")
lcV_Url = loJResp.StringOf("job_status.url")
i = 0
lnCount_i = loJResp.SizeOfArray("job_status.results")
DO WHILE i < lnCount_i
    loJResp.I = i
    lcId = loJResp.StringOf("job_status.results[i].id")
    lcIndex = loJResp.StringOf("job_status.results[i].index")
    i = i + 1
ENDDO

RELEASE loHttp
RELEASE loSbResponseBody
RELEASE loJResp

Curl Command

curl  -u login:password -X DELETE
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/deleted_tickets/destroy_many?ids=<string>

Postman Collection Item JSON

{
  "name": "Delete multiple tickets permanently",
  "request": {
    "method": "DELETE",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/deleted_tickets/destroy_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "deleted_tickets",
        "destroy_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) Comma-separated list of ticket ids"
        }
      ]
    },
    "description": "Permanently deletes up to 100 soft-deleted tickets. See [Soft delete](https://support.zendesk.com/hc/en-us/articles/4408834005530#topic_zrm_wbj_1db)\nin the Zendesk GDPR docs. To soft delete tickets, use the [Bulk Delete Tickets](#bulk-delete-tickets) endpoint.\n\nThis endpoint accepts a comma-separated list of up to 100 ticket ids. It enqueues\na ticket deletion job and returns a payload with the jobs status.\n\nIf one ticket fails to be deleted, the endpoint still attempts to delete the others. If the job succeeds,\nthe tickets that were successfully deleted are permanently deleted. This operation can't be undone.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work.\nUse the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion.\n\n#### Allowed For\n\n* Agents"
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "DELETE",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/deleted_tickets/destroy_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "deleted_tickets",
            "destroy_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) Comma-separated list of ticket ids"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"job_status\": {\n    \"id\": \"<string>\",\n    \"message\": \"<string>\",\n    \"progress\": \"<integer>\",\n    \"results\": [\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      }\n    ],\n    \"status\": \"<string>\",\n    \"total\": \"<integer>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}