Chilkat Online Tools

Foxpro / Support API / Delete ticket permanently

Back to Collection Items

LOCAL loHttp
LOCAL lnSuccess
LOCAL loResp
LOCAL loSbResponseBody
LOCAL loJResp
LOCAL lnRespStatusCode
LOCAL lcId
LOCAL lcIndex
LOCAL lcId
LOCAL lcMessage
LOCAL lcProgress
LOCAL lcStatus
LOCAL lcTotal
LOCAL lcV_Url
LOCAL i
LOCAL lnCount_i

* This example assumes the Chilkat API to have been previously unlocked.
* See Global Unlock Sample for sample code.

loHttp = CreateObject('Chilkat.Http')

loHttp.BasicAuth = 1
loHttp.Login = "login"
loHttp.Password = "password"

loHttp.SetRequestHeader("Accept","application/json")

loResp = CreateObject('Chilkat.HttpResponse')
lnSuccess = loHttp.HttpNoBody("DELETE","https://example.zendesk.com/api/v2/deleted_tickets/:ticket_id",loResp)
IF (lnSuccess = 0) THEN
    ? loHttp.LastErrorText
    RELEASE loHttp
    RELEASE loResp
    CANCEL
ENDIF

loSbResponseBody = CreateObject('Chilkat.StringBuilder')
loResp.GetBodySb(loSbResponseBody)

loJResp = CreateObject('Chilkat.JsonObject')
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = 0

? "Response Body:"
? loJResp.Emit()

lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + STR(lnRespStatusCode)
IF (lnRespStatusCode >= 400) THEN
    ? "Response Header:"
    ? loResp.Header
    ? "Failed."
    RELEASE loHttp
    RELEASE loResp
    RELEASE loSbResponseBody
    RELEASE loJResp
    CANCEL
ENDIF

* Sample JSON response:
* (Sample code for parsing the JSON response is shown below)

* {
*   "job_status": {
*     "id": "<string>",
*     "message": "<string>",
*     "progress": "<integer>",
*     "results": [
*       {
*         "id": "<integer>",
*         "index": "<integer>"
*       },
*       {
*         "id": "<integer>",
*         "index": "<integer>"
*       }
*     ],
*     "status": "<string>",
*     "total": "<integer>",
*     "url": "<string>"
*   }
* }

* Sample code for parsing the JSON response...
* Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

lcId = loJResp.StringOf("job_status.id")
lcMessage = loJResp.StringOf("job_status.message")
lcProgress = loJResp.StringOf("job_status.progress")
lcStatus = loJResp.StringOf("job_status.status")
lcTotal = loJResp.StringOf("job_status.total")
lcV_Url = loJResp.StringOf("job_status.url")
i = 0
lnCount_i = loJResp.SizeOfArray("job_status.results")
DO WHILE i < lnCount_i
    loJResp.I = i
    lcId = loJResp.StringOf("job_status.results[i].id")
    lcIndex = loJResp.StringOf("job_status.results[i].index")
    i = i + 1
ENDDO

RELEASE loHttp
RELEASE loResp
RELEASE loSbResponseBody
RELEASE loJResp

Curl Command

curl  -u login:password -X DELETE
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/deleted_tickets/:ticket_id

Postman Collection Item JSON

{
  "name": "Delete ticket permanently",
  "request": {
    "method": "DELETE",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/deleted_tickets/:ticket_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "deleted_tickets",
        ":ticket_id"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Permanently deletes a soft-deleted ticket. See [Soft delete](https://support.zendesk.com/hc/en-us/articles/4408834005530#topic_zrm_wbj_1db)\nin the Zendesk GDPR docs. To soft delete a ticket, use the [Delete Ticket](#delete-ticket) endpoint.\n\nThis endpoint enqueues a ticket deletion job and returns a payload with the jobs status.\n\nIf the job succeeds, the ticket is permanently deleted. This operation can't be undone.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work.\nUse the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion.\n\n#### Allowed For\n\n* Agents"
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "DELETE",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/deleted_tickets/:ticket_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "deleted_tickets",
            ":ticket_id"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"job_status\": {\n    \"id\": \"<string>\",\n    \"message\": \"<string>\",\n    \"progress\": \"<integer>\",\n    \"results\": [\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      }\n    ],\n    \"status\": \"<string>\",\n    \"total\": \"<integer>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}