Foxpro / Support API / List Custom Roles
Back to Collection Items
LOCAL loHttp
LOCAL lnSuccess
LOCAL loSbResponseBody
LOCAL loJResp
LOCAL lnRespStatusCode
LOCAL lcName
LOCAL lcRole_type
LOCAL lcAssign_tickets_to_any_group
LOCAL lcChat_access
LOCAL lcEnd_user_list_access
LOCAL lcEnd_user_profile_access
LOCAL lcExplore_access
LOCAL lcForum_access
LOCAL lcForum_access_restricted_content
LOCAL lcGroup_access
LOCAL lcLight_agent
LOCAL lcMacro_access
LOCAL lcManage_business_rules
LOCAL lcManage_contextual_workspaces
LOCAL lcManage_dynamic_content
LOCAL lcManage_extensions_and_channels
LOCAL lcManage_facebook
LOCAL lcManage_organization_fields
LOCAL lcManage_ticket_fields
LOCAL lcManage_ticket_forms
LOCAL lcManage_user_fields
LOCAL lcModerate_forums
LOCAL lcOrganization_editing
LOCAL lcOrganization_notes_editing
LOCAL lcReport_access
LOCAL lcSide_conversation_create
LOCAL lcTicket_access
LOCAL lcTicket_comment_access
LOCAL lcTicket_deletion
LOCAL lcTicket_editing
LOCAL lcTicket_merge
LOCAL lcTicket_tag_editing
LOCAL lcTwitter_search_access
LOCAL lcUser_view_access
LOCAL lcView_access
LOCAL lcView_deleted_tickets
LOCAL lcVoice_access
LOCAL lcVoice_dashboard_access
LOCAL lcCreated_at
LOCAL lcDescription
LOCAL lcId
LOCAL lcTeam_member_count
LOCAL lcUpdated_at
LOCAL i
LOCAL lnCount_i
* This example assumes the Chilkat API to have been previously unlocked.
* See Global Unlock Sample for sample code.
loHttp = CreateObject('Chilkat_9_5_0.Http')
loHttp.BasicAuth = 1
loHttp.Login = "login"
loHttp.Password = "password"
loHttp.SetRequestHeader("Accept","application/json")
loSbResponseBody = CreateObject('Chilkat_9_5_0.StringBuilder')
lnSuccess = loHttp.QuickGetSb("https://example.zendesk.com/api/v2/custom_roles",loSbResponseBody)
IF (lnSuccess = 0) THEN
? loHttp.LastErrorText
RELEASE loHttp
RELEASE loSbResponseBody
CANCEL
ENDIF
loJResp = CreateObject('Chilkat_9_5_0.JsonObject')
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = 0
? "Response Body:"
? loJResp.Emit()
lnRespStatusCode = loHttp.LastStatus
? "Response Status Code = " + STR(lnRespStatusCode)
IF (lnRespStatusCode >= 400) THEN
? "Response Header:"
? loHttp.LastHeader
? "Failed."
RELEASE loHttp
RELEASE loSbResponseBody
RELEASE loJResp
CANCEL
ENDIF
* Sample JSON response:
* (Sample code for parsing the JSON response is shown below)
* {
* "custom_roles": [
* {
* "name": "<string>",
* "role_type": "<integer>",
* "configuration": {
* "assign_tickets_to_any_group": "<boolean>",
* "chat_access": "<boolean>",
* "end_user_list_access": "<string>",
* "end_user_profile_access": "<string>",
* "explore_access": "<string>",
* "forum_access": "<string>",
* "forum_access_restricted_content": "<boolean>",
* "group_access": "<boolean>",
* "light_agent": "<boolean>",
* "macro_access": "<string>",
* "manage_business_rules": "<boolean>",
* "manage_contextual_workspaces": "<boolean>",
* "manage_dynamic_content": "<boolean>",
* "manage_extensions_and_channels": "<boolean>",
* "manage_facebook": "<boolean>",
* "manage_organization_fields": "<boolean>",
* "manage_ticket_fields": "<boolean>",
* "manage_ticket_forms": "<boolean>",
* "manage_user_fields": "<boolean>",
* "moderate_forums": "<boolean>",
* "organization_editing": "<boolean>",
* "organization_notes_editing": "<boolean>",
* "report_access": "<string>",
* "side_conversation_create": "<boolean>",
* "ticket_access": "<string>",
* "ticket_comment_access": "<string>",
* "ticket_deletion": "<boolean>",
* "ticket_editing": "<boolean>",
* "ticket_merge": "<boolean>",
* "ticket_tag_editing": "<boolean>",
* "twitter_search_access": "<boolean>",
* "user_view_access": "<string>",
* "view_access": "<string>",
* "view_deleted_tickets": "<boolean>",
* "voice_access": "<boolean>",
* "voice_dashboard_access": "<boolean>"
* },
* "created_at": "<dateTime>",
* "description": "<string>",
* "id": "<integer>",
* "team_member_count": "<integer>",
* "updated_at": "<dateTime>"
* },
* {
* "name": "<string>",
* "role_type": "<integer>",
* "configuration": {
* "assign_tickets_to_any_group": "<boolean>",
* "chat_access": "<boolean>",
* "end_user_list_access": "<string>",
* "end_user_profile_access": "<string>",
* "explore_access": "<string>",
* "forum_access": "<string>",
* "forum_access_restricted_content": "<boolean>",
* "group_access": "<boolean>",
* "light_agent": "<boolean>",
* "macro_access": "<string>",
* "manage_business_rules": "<boolean>",
* "manage_contextual_workspaces": "<boolean>",
* "manage_dynamic_content": "<boolean>",
* "manage_extensions_and_channels": "<boolean>",
* "manage_facebook": "<boolean>",
* "manage_organization_fields": "<boolean>",
* "manage_ticket_fields": "<boolean>",
* "manage_ticket_forms": "<boolean>",
* "manage_user_fields": "<boolean>",
* "moderate_forums": "<boolean>",
* "organization_editing": "<boolean>",
* "organization_notes_editing": "<boolean>",
* "report_access": "<string>",
* "side_conversation_create": "<boolean>",
* "ticket_access": "<string>",
* "ticket_comment_access": "<string>",
* "ticket_deletion": "<boolean>",
* "ticket_editing": "<boolean>",
* "ticket_merge": "<boolean>",
* "ticket_tag_editing": "<boolean>",
* "twitter_search_access": "<boolean>",
* "user_view_access": "<string>",
* "view_access": "<string>",
* "view_deleted_tickets": "<boolean>",
* "voice_access": "<boolean>",
* "voice_dashboard_access": "<boolean>"
* },
* "created_at": "<dateTime>",
* "description": "<string>",
* "id": "<integer>",
* "team_member_count": "<integer>",
* "updated_at": "<dateTime>"
* }
* ]
* }
* Sample code for parsing the JSON response...
* Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i = 0
lnCount_i = loJResp.SizeOfArray("custom_roles")
DO WHILE i < lnCount_i
loJResp.I = i
lcName = loJResp.StringOf("custom_roles[i].name")
lcRole_type = loJResp.StringOf("custom_roles[i].role_type")
lcAssign_tickets_to_any_group = loJResp.StringOf("custom_roles[i].configuration.assign_tickets_to_any_group")
lcChat_access = loJResp.StringOf("custom_roles[i].configuration.chat_access")
lcEnd_user_list_access = loJResp.StringOf("custom_roles[i].configuration.end_user_list_access")
lcEnd_user_profile_access = loJResp.StringOf("custom_roles[i].configuration.end_user_profile_access")
lcExplore_access = loJResp.StringOf("custom_roles[i].configuration.explore_access")
lcForum_access = loJResp.StringOf("custom_roles[i].configuration.forum_access")
lcForum_access_restricted_content = loJResp.StringOf("custom_roles[i].configuration.forum_access_restricted_content")
lcGroup_access = loJResp.StringOf("custom_roles[i].configuration.group_access")
lcLight_agent = loJResp.StringOf("custom_roles[i].configuration.light_agent")
lcMacro_access = loJResp.StringOf("custom_roles[i].configuration.macro_access")
lcManage_business_rules = loJResp.StringOf("custom_roles[i].configuration.manage_business_rules")
lcManage_contextual_workspaces = loJResp.StringOf("custom_roles[i].configuration.manage_contextual_workspaces")
lcManage_dynamic_content = loJResp.StringOf("custom_roles[i].configuration.manage_dynamic_content")
lcManage_extensions_and_channels = loJResp.StringOf("custom_roles[i].configuration.manage_extensions_and_channels")
lcManage_facebook = loJResp.StringOf("custom_roles[i].configuration.manage_facebook")
lcManage_organization_fields = loJResp.StringOf("custom_roles[i].configuration.manage_organization_fields")
lcManage_ticket_fields = loJResp.StringOf("custom_roles[i].configuration.manage_ticket_fields")
lcManage_ticket_forms = loJResp.StringOf("custom_roles[i].configuration.manage_ticket_forms")
lcManage_user_fields = loJResp.StringOf("custom_roles[i].configuration.manage_user_fields")
lcModerate_forums = loJResp.StringOf("custom_roles[i].configuration.moderate_forums")
lcOrganization_editing = loJResp.StringOf("custom_roles[i].configuration.organization_editing")
lcOrganization_notes_editing = loJResp.StringOf("custom_roles[i].configuration.organization_notes_editing")
lcReport_access = loJResp.StringOf("custom_roles[i].configuration.report_access")
lcSide_conversation_create = loJResp.StringOf("custom_roles[i].configuration.side_conversation_create")
lcTicket_access = loJResp.StringOf("custom_roles[i].configuration.ticket_access")
lcTicket_comment_access = loJResp.StringOf("custom_roles[i].configuration.ticket_comment_access")
lcTicket_deletion = loJResp.StringOf("custom_roles[i].configuration.ticket_deletion")
lcTicket_editing = loJResp.StringOf("custom_roles[i].configuration.ticket_editing")
lcTicket_merge = loJResp.StringOf("custom_roles[i].configuration.ticket_merge")
lcTicket_tag_editing = loJResp.StringOf("custom_roles[i].configuration.ticket_tag_editing")
lcTwitter_search_access = loJResp.StringOf("custom_roles[i].configuration.twitter_search_access")
lcUser_view_access = loJResp.StringOf("custom_roles[i].configuration.user_view_access")
lcView_access = loJResp.StringOf("custom_roles[i].configuration.view_access")
lcView_deleted_tickets = loJResp.StringOf("custom_roles[i].configuration.view_deleted_tickets")
lcVoice_access = loJResp.StringOf("custom_roles[i].configuration.voice_access")
lcVoice_dashboard_access = loJResp.StringOf("custom_roles[i].configuration.voice_dashboard_access")
lcCreated_at = loJResp.StringOf("custom_roles[i].created_at")
lcDescription = loJResp.StringOf("custom_roles[i].description")
lcId = loJResp.StringOf("custom_roles[i].id")
lcTeam_member_count = loJResp.StringOf("custom_roles[i].team_member_count")
lcUpdated_at = loJResp.StringOf("custom_roles[i].updated_at")
i = i + 1
ENDDO
RELEASE loHttp
RELEASE loSbResponseBody
RELEASE loJResp
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles
Postman Collection Item JSON
{
"name": "List Custom Roles",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles"
]
},
"description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_roles\": [\n {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n },\n {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n }\n ]\n}"
}
]
}
