Chilkat Online Tools

.NET Core C# / Support API / List Comments

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Chilkat.Http http = new Chilkat.Http();
bool success;

http.BasicAuth = true;
http.Login = "login";
http.Password = "password";

Chilkat.JsonObject queryParams = new Chilkat.JsonObject();
queryParams.UpdateString("include_inline_images","<boolean>");
queryParams.UpdateString("include","<string>");

http.SetRequestHeader("Accept","application/json");

Chilkat.HttpResponse resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/tickets/:ticket_id/comments",queryParams);
if (http.LastMethodSuccess == false) {
    Debug.WriteLine(http.LastErrorText);
    return;
}

Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);

Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;

Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());

int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(resp.Header);
    Debug.WriteLine("Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "comments": [
//     {
//       "attachments": [
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         },
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         }
//       ],
//       "audit_id": "<integer>",
//       "author_id": "<integer>",
//       "body": "<string>",
//       "created_at": "<dateTime>",
//       "html_body": "<string>",
//       "id": "<integer>",
//       "metadata": {
//         "cillum_7ae": "laboris nulla fugiat",
//         "sunt2": 25522168.26328881,
//         "laboris__": true
//       },
//       "plain_body": "<string>",
//       "public": "<boolean>",
//       "type": "<string>",
//       "uploads": [
//         "<string>",
//         "<string>"
//       ],
//       "via": {
//         "channel": "<string>",
//         "source": {
//           "incididunt03e": false,
//           "eiusmod_4": -36679297,
//           "esse7": 87176441
//         }
//       }
//     },
//     {
//       "attachments": [
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         },
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         }
//       ],
//       "audit_id": "<integer>",
//       "author_id": "<integer>",
//       "body": "<string>",
//       "created_at": "<dateTime>",
//       "html_body": "<string>",
//       "id": "<integer>",
//       "metadata": {
//         "nisi04": false
//       },
//       "plain_body": "<string>",
//       "public": "<boolean>",
//       "type": "<string>",
//       "uploads": [
//         "<string>",
//         "<string>"
//       ],
//       "via": {
//         "channel": "<string>",
//         "source": {
//           "amet__": 87553399
//         }
//       }
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

string audit_id;
string author_id;
string body;
string created_at;
string html_body;
string id;
string Cillum_7ae;
string Sunt2;
bool Laboris__;
string plain_body;
string v_public;
string v_type;
string Channel;
bool Incididunt03e;
int Eiusmod_4;
int Esse7;
bool Nisi04;
int Amet__;
int j;
int count_j;
string content_type;
string content_url;
string deleted;
string file_name;
string height;
string inline;
string malware_access_override;
string malware_scan_result;
string mapped_content_url;
string size;
string url;
string width;
int k;
int count_k;
string strVal;

int i = 0;
int count_i = jResp.SizeOfArray("comments");
while (i < count_i) {
    jResp.I = i;
    audit_id = jResp.StringOf("comments[i].audit_id");
    author_id = jResp.StringOf("comments[i].author_id");
    body = jResp.StringOf("comments[i].body");
    created_at = jResp.StringOf("comments[i].created_at");
    html_body = jResp.StringOf("comments[i].html_body");
    id = jResp.StringOf("comments[i].id");
    Cillum_7ae = jResp.StringOf("comments[i].metadata.cillum_7ae");
    Sunt2 = jResp.StringOf("comments[i].metadata.sunt2");
    Laboris__ = jResp.BoolOf("comments[i].metadata.laboris__");
    plain_body = jResp.StringOf("comments[i].plain_body");
    v_public = jResp.StringOf("comments[i].public");
    v_type = jResp.StringOf("comments[i].type");
    Channel = jResp.StringOf("comments[i].via.channel");
    Incididunt03e = jResp.BoolOf("comments[i].via.source.incididunt03e");
    Eiusmod_4 = jResp.IntOf("comments[i].via.source.eiusmod_4");
    Esse7 = jResp.IntOf("comments[i].via.source.esse7");
    Nisi04 = jResp.BoolOf("comments[i].metadata.nisi04");
    Amet__ = jResp.IntOf("comments[i].via.source.amet__");
    j = 0;
    count_j = jResp.SizeOfArray("comments[i].attachments");
    while (j < count_j) {
        jResp.J = j;
        content_type = jResp.StringOf("comments[i].attachments[j].content_type");
        content_url = jResp.StringOf("comments[i].attachments[j].content_url");
        deleted = jResp.StringOf("comments[i].attachments[j].deleted");
        file_name = jResp.StringOf("comments[i].attachments[j].file_name");
        height = jResp.StringOf("comments[i].attachments[j].height");
        id = jResp.StringOf("comments[i].attachments[j].id");
        inline = jResp.StringOf("comments[i].attachments[j].inline");
        malware_access_override = jResp.StringOf("comments[i].attachments[j].malware_access_override");
        malware_scan_result = jResp.StringOf("comments[i].attachments[j].malware_scan_result");
        mapped_content_url = jResp.StringOf("comments[i].attachments[j].mapped_content_url");
        size = jResp.StringOf("comments[i].attachments[j].size");
        url = jResp.StringOf("comments[i].attachments[j].url");
        width = jResp.StringOf("comments[i].attachments[j].width");
        k = 0;
        count_k = jResp.SizeOfArray("comments[i].attachments[j].thumbnails");
        while (k < count_k) {
            jResp.K = k;
            content_type = jResp.StringOf("comments[i].attachments[j].thumbnails[k].content_type");
            content_url = jResp.StringOf("comments[i].attachments[j].thumbnails[k].content_url");
            deleted = jResp.StringOf("comments[i].attachments[j].thumbnails[k].deleted");
            file_name = jResp.StringOf("comments[i].attachments[j].thumbnails[k].file_name");
            height = jResp.StringOf("comments[i].attachments[j].thumbnails[k].height");
            id = jResp.StringOf("comments[i].attachments[j].thumbnails[k].id");
            inline = jResp.StringOf("comments[i].attachments[j].thumbnails[k].inline");
            malware_access_override = jResp.StringOf("comments[i].attachments[j].thumbnails[k].malware_access_override");
            malware_scan_result = jResp.StringOf("comments[i].attachments[j].thumbnails[k].malware_scan_result");
            mapped_content_url = jResp.StringOf("comments[i].attachments[j].thumbnails[k].mapped_content_url");
            size = jResp.StringOf("comments[i].attachments[j].thumbnails[k].size");
            url = jResp.StringOf("comments[i].attachments[j].thumbnails[k].url");
            width = jResp.StringOf("comments[i].attachments[j].thumbnails[k].width");
            k = k + 1;
        }

        j = j + 1;
    }

    j = 0;
    count_j = jResp.SizeOfArray("comments[i].uploads");
    while (j < count_j) {
        jResp.J = j;
        strVal = jResp.StringOf("comments[i].uploads[j]");
        j = j + 1;
    }

    i = i + 1;
}

Curl Command

curl  -u login:password -G -d "include_inline_images=%3Cboolean%3E"
	-d "include=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/comments

Postman Collection Item JSON

{
  "name": "List Comments",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments?include_inline_images=<boolean>&include=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "comments"
      ],
      "query": [
        {
          "key": "include_inline_images",
          "value": "<boolean>",
          "description": "Default is false. When true, inline images are also listed as attachments in the response"
        },
        {
          "key": "include",
          "value": "<string>",
          "description": "Accepts \"users\". Use this parameter to list email CCs by side-loading users. Example: `?include=users`. **Note**: If the comment source is email, a deleted user will be represented as the CCd email address. If the comment source is anything else, a deleted user will be represented as the user name."
        }
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns the comments added to the ticket.\n\nEach comment may include a `content_url` for an attachment or a `recording_url` for a voice comment that points to a file that may be hosted externally. For security reasons, take care not to inadvertently send Zendesk authentication credentials to third parties when attempting to access these files. See [Working with url properties](/documentation/ticketing/managing-tickets/working-with-url-properties).\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Sorting\n\nBy default, comments are sorted by creation date in ascending order.\n\nWhen using cursor pagination, use the following parameter to change the sort order:\n\n| Name   | Type   | Required | Comments\n| ------ | ------ | -------- | --------\n| `sort` | string | no       | Possible values are \"created_at\" (ascending order) or \"-created_at\" (descending order)\n\nWhen using offset pagination, use the following parameters to change the sort order:\n\n| Name         | Type   | Required | Comments\n| ------------ | ------ | -------- | --------\n| `sort_order` | string | no       | One of `asc`, `desc`. Defaults to `asc`\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments?include_inline_images=<boolean>&include=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "comments"
          ],
          "query": [
            {
              "key": "include_inline_images",
              "value": "<boolean>",
              "description": "Default is false. When true, inline images are also listed as attachments in the response"
            },
            {
              "key": "include",
              "value": "<string>",
              "description": "Accepts \"users\". Use this parameter to list email CCs by side-loading users. Example: `?include=users`. **Note**: If the comment source is email, a deleted user will be represented as the CCd email address. If the comment source is anything else, a deleted user will be represented as the user name."
            }
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"comments\": [\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"audit_id\": \"<integer>\",\n      \"author_id\": \"<integer>\",\n      \"body\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"html_body\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"metadata\": {\n        \"cillum_7ae\": \"laboris nulla fugiat\",\n        \"sunt2\": 25522168.26328881,\n        \"laboris__\": true\n      },\n      \"plain_body\": \"<string>\",\n      \"public\": \"<boolean>\",\n      \"type\": \"<string>\",\n      \"uploads\": [\n        \"<string>\",\n        \"<string>\"\n      ],\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"incididunt03e\": false,\n          \"eiusmod_4\": -36679297,\n          \"esse7\": 87176441\n        }\n      }\n    },\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": 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