.NET Core C# / Support API / Create Support Address
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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
Chilkat.Http http = new Chilkat.Http();
bool success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
http.SetRequestHeader("Accept","application/json");
Chilkat.HttpResponse resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/recipient_addresses");
if (http.LastMethodSuccess == false) {
Debug.WriteLine(http.LastErrorText);
return;
}
Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);
Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());
int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
Debug.WriteLine("Response Header:");
Debug.WriteLine(resp.Header);
Debug.WriteLine("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "recipient_address": {
// "email": "<string>",
// "brand_id": "<integer>",
// "cname_status": "unknown",
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "dns_results": "verified",
// "domain_verification_code": "<string>",
// "domain_verification_status": "failed",
// "forwarding_status": "unknown",
// "id": "<integer>",
// "name": "<string>",
// "spf_status": "unknown",
// "updated_at": "<dateTime>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
string v_Email = jResp.StringOf("recipient_address.email");
string Brand_id = jResp.StringOf("recipient_address.brand_id");
string Cname_status = jResp.StringOf("recipient_address.cname_status");
string Created_at = jResp.StringOf("recipient_address.created_at");
string Default = jResp.StringOf("recipient_address.default");
string Dns_results = jResp.StringOf("recipient_address.dns_results");
string Domain_verification_code = jResp.StringOf("recipient_address.domain_verification_code");
string Domain_verification_status = jResp.StringOf("recipient_address.domain_verification_status");
string Forwarding_status = jResp.StringOf("recipient_address.forwarding_status");
string Id = jResp.StringOf("recipient_address.id");
string Name = jResp.StringOf("recipient_address.name");
string Spf_status = jResp.StringOf("recipient_address.spf_status");
string Updated_at = jResp.StringOf("recipient_address.updated_at");
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/recipient_addresses
Postman Collection Item JSON
{
"name": "Create Support Address",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/recipient_addresses",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"recipient_addresses"
]
},
"description": "Adds a Zendesk or external support address to your account.\n\nTo add a Zendesk address, use the following syntax: `{local-part}@{accountname}.zendesk.com`.\nExample: 'sales-team@example.zendesk.com'. The [local-part](https://en.wikipedia.org/wiki/Email_address#Local-part) can be anything you like.\n\nTo add an external email address such as help@omniwearshop.com, the email must already exist and you must set up forwarding on your email server. The exact steps depend on your mail server. See [Forwarding incoming email to Zendesk Support](https://support.zendesk.com/hc/en-us/articles/203663266). After setting up forwarding, run the [Verify Support Address Forwarding](#verify-support-address-forwarding) endpoint. The address won't work in Zendesk Support until it's been verified.\n\n#### Allowed For\n\n* Admins\n* Agents with permission to manage channels and extensions. See the system permissions in [Creating custom roles and assigning agents (Enterprise)](https://support.zendesk.com/hc/en-us/articles/203662026-Creating-custom-roles-and-assigning-agents-Enterprise-#topic_cxn_hig_bd) in the Support Help Center\n"
},
"response": [
{
"name": "Created response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/recipient_addresses",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"recipient_addresses"
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"recipient_address\": {\n \"email\": \"<string>\",\n \"brand_id\": \"<integer>\",\n \"cname_status\": \"unknown\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"dns_results\": \"verified\",\n \"domain_verification_code\": \"<string>\",\n \"domain_verification_status\": \"failed\",\n \"forwarding_status\": \"unknown\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"spf_status\": \"unknown\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}