Chilkat Online Tools

.NET Core C# / Support API / Update Custom Role

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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Chilkat.Http http = new Chilkat.Http();
bool success;

http.BasicAuth = true;
http.Login = "login";
http.Password = "password";

http.SetRequestHeader("Accept","application/json");

Chilkat.HttpResponse resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/custom_roles/:custom_role_id");
if (http.LastMethodSuccess == false) {
    Debug.WriteLine(http.LastErrorText);
    return;
}

Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);

Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;

Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());

int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(resp.Header);
    Debug.WriteLine("Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "custom_role": {
//     "name": "<string>",
//     "role_type": "<integer>",
//     "configuration": {
//       "assign_tickets_to_any_group": "<boolean>",
//       "chat_access": "<boolean>",
//       "end_user_list_access": "<string>",
//       "end_user_profile_access": "<string>",
//       "explore_access": "<string>",
//       "forum_access": "<string>",
//       "forum_access_restricted_content": "<boolean>",
//       "group_access": "<boolean>",
//       "light_agent": "<boolean>",
//       "macro_access": "<string>",
//       "manage_business_rules": "<boolean>",
//       "manage_contextual_workspaces": "<boolean>",
//       "manage_dynamic_content": "<boolean>",
//       "manage_extensions_and_channels": "<boolean>",
//       "manage_facebook": "<boolean>",
//       "manage_organization_fields": "<boolean>",
//       "manage_ticket_fields": "<boolean>",
//       "manage_ticket_forms": "<boolean>",
//       "manage_user_fields": "<boolean>",
//       "moderate_forums": "<boolean>",
//       "organization_editing": "<boolean>",
//       "organization_notes_editing": "<boolean>",
//       "report_access": "<string>",
//       "side_conversation_create": "<boolean>",
//       "ticket_access": "<string>",
//       "ticket_comment_access": "<string>",
//       "ticket_deletion": "<boolean>",
//       "ticket_editing": "<boolean>",
//       "ticket_merge": "<boolean>",
//       "ticket_tag_editing": "<boolean>",
//       "twitter_search_access": "<boolean>",
//       "user_view_access": "<string>",
//       "view_access": "<string>",
//       "view_deleted_tickets": "<boolean>",
//       "voice_access": "<boolean>",
//       "voice_dashboard_access": "<boolean>"
//     },
//     "created_at": "<dateTime>",
//     "description": "<string>",
//     "id": "<integer>",
//     "team_member_count": "<integer>",
//     "updated_at": "<dateTime>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

string Name = jResp.StringOf("custom_role.name");
string Role_type = jResp.StringOf("custom_role.role_type");
string Assign_tickets_to_any_group = jResp.StringOf("custom_role.configuration.assign_tickets_to_any_group");
string Chat_access = jResp.StringOf("custom_role.configuration.chat_access");
string End_user_list_access = jResp.StringOf("custom_role.configuration.end_user_list_access");
string End_user_profile_access = jResp.StringOf("custom_role.configuration.end_user_profile_access");
string Explore_access = jResp.StringOf("custom_role.configuration.explore_access");
string Forum_access = jResp.StringOf("custom_role.configuration.forum_access");
string Forum_access_restricted_content = jResp.StringOf("custom_role.configuration.forum_access_restricted_content");
string Group_access = jResp.StringOf("custom_role.configuration.group_access");
string Light_agent = jResp.StringOf("custom_role.configuration.light_agent");
string Macro_access = jResp.StringOf("custom_role.configuration.macro_access");
string Manage_business_rules = jResp.StringOf("custom_role.configuration.manage_business_rules");
string Manage_contextual_workspaces = jResp.StringOf("custom_role.configuration.manage_contextual_workspaces");
string Manage_dynamic_content = jResp.StringOf("custom_role.configuration.manage_dynamic_content");
string Manage_extensions_and_channels = jResp.StringOf("custom_role.configuration.manage_extensions_and_channels");
string Manage_facebook = jResp.StringOf("custom_role.configuration.manage_facebook");
string Manage_organization_fields = jResp.StringOf("custom_role.configuration.manage_organization_fields");
string Manage_ticket_fields = jResp.StringOf("custom_role.configuration.manage_ticket_fields");
string Manage_ticket_forms = jResp.StringOf("custom_role.configuration.manage_ticket_forms");
string Manage_user_fields = jResp.StringOf("custom_role.configuration.manage_user_fields");
string Moderate_forums = jResp.StringOf("custom_role.configuration.moderate_forums");
string Organization_editing = jResp.StringOf("custom_role.configuration.organization_editing");
string Organization_notes_editing = jResp.StringOf("custom_role.configuration.organization_notes_editing");
string Report_access = jResp.StringOf("custom_role.configuration.report_access");
string Side_conversation_create = jResp.StringOf("custom_role.configuration.side_conversation_create");
string Ticket_access = jResp.StringOf("custom_role.configuration.ticket_access");
string Ticket_comment_access = jResp.StringOf("custom_role.configuration.ticket_comment_access");
string Ticket_deletion = jResp.StringOf("custom_role.configuration.ticket_deletion");
string Ticket_editing = jResp.StringOf("custom_role.configuration.ticket_editing");
string Ticket_merge = jResp.StringOf("custom_role.configuration.ticket_merge");
string Ticket_tag_editing = jResp.StringOf("custom_role.configuration.ticket_tag_editing");
string Twitter_search_access = jResp.StringOf("custom_role.configuration.twitter_search_access");
string User_view_access = jResp.StringOf("custom_role.configuration.user_view_access");
string View_access = jResp.StringOf("custom_role.configuration.view_access");
string View_deleted_tickets = jResp.StringOf("custom_role.configuration.view_deleted_tickets");
string Voice_access = jResp.StringOf("custom_role.configuration.voice_access");
string Voice_dashboard_access = jResp.StringOf("custom_role.configuration.voice_dashboard_access");
string Created_at = jResp.StringOf("custom_role.created_at");
string Description = jResp.StringOf("custom_role.description");
string Id = jResp.StringOf("custom_role.id");
string Team_member_count = jResp.StringOf("custom_role.team_member_count");
string Updated_at = jResp.StringOf("custom_role.updated_at");

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles/:custom_role_id

Postman Collection Item JSON

{
  "name": "Update Custom Role",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_roles",
        ":custom_role_id"
      ],
      "variable": [
        {
          "key": "custom_role_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed for\n\n* Administrators\nAgents with the `manage_roles` permission\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_roles",
            ":custom_role_id"
          ],
          "variable": [
            {
              "key": "custom_role_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"custom_role\": {\n    \"name\": \"<string>\",\n    \"role_type\": \"<integer>\",\n    \"configuration\": {\n      \"assign_tickets_to_any_group\": \"<boolean>\",\n      \"chat_access\": \"<boolean>\",\n      \"end_user_list_access\": \"<string>\",\n      \"end_user_profile_access\": \"<string>\",\n      \"explore_access\": \"<string>\",\n      \"forum_access\": \"<string>\",\n      \"forum_access_restricted_content\": \"<boolean>\",\n      \"group_access\": \"<boolean>\",\n      \"light_agent\": \"<boolean>\",\n      \"macro_access\": \"<string>\",\n      \"manage_business_rules\": \"<boolean>\",\n      \"manage_contextual_workspaces\": \"<boolean>\",\n      \"manage_dynamic_content\": \"<boolean>\",\n      \"manage_extensions_and_channels\": \"<boolean>\",\n      \"manage_facebook\": \"<boolean>\",\n      \"manage_organization_fields\": \"<boolean>\",\n      \"manage_ticket_fields\": \"<boolean>\",\n      \"manage_ticket_forms\": \"<boolean>\",\n      \"manage_user_fields\": \"<boolean>\",\n      \"moderate_forums\": \"<boolean>\",\n      \"organization_editing\": \"<boolean>\",\n      \"organization_notes_editing\": \"<boolean>\",\n      \"report_access\": \"<string>\",\n      \"side_conversation_create\": \"<boolean>\",\n      \"ticket_access\": \"<string>\",\n      \"ticket_comment_access\": \"<string>\",\n      \"ticket_deletion\": \"<boolean>\",\n      \"ticket_editing\": \"<boolean>\",\n      \"ticket_merge\": \"<boolean>\",\n      \"ticket_tag_editing\": \"<boolean>\",\n      \"twitter_search_access\": \"<boolean>\",\n      \"user_view_access\": \"<string>\",\n      \"view_access\": \"<string>\",\n      \"view_deleted_tickets\": \"<boolean>\",\n      \"voice_access\": \"<boolean>\",\n      \"voice_dashboard_access\": \"<boolean>\"\n    },\n    \"created_at\": \"<dateTime>\",\n    \"description\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"team_member_count\": \"<integer>\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}