Chilkat Online Tools

.NET Core C# / Support API / Update Automation

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Chilkat.Http http = new Chilkat.Http();
bool success;

http.BasicAuth = true;
http.Login = "login";
http.Password = "password";

http.SetRequestHeader("Accept","application/json");

Chilkat.HttpResponse resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/automations/:automation_id");
if (http.LastMethodSuccess == false) {
    Debug.WriteLine(http.LastErrorText);
    return;
}

Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);

Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;

Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());

int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(resp.Header);
    Debug.WriteLine("Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "automation": {
//     "actions": [
//       {
//         "field": "<string>",
//         "value": "<string>"
//       },
//       {
//         "field": "<string>",
//         "value": "<string>"
//       }
//     ],
//     "active": "<boolean>",
//     "conditions": {
//       "all": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "any": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ]
//     },
//     "created_at": "<dateTime>",
//     "default": "<boolean>",
//     "id": "<integer>",
//     "position": "<integer>",
//     "raw_title": "<string>",
//     "title": "<string>",
//     "updated_at": "<dateTime>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

string field;
string value;
string operator;

string Active = jResp.StringOf("automation.active");
string Created_at = jResp.StringOf("automation.created_at");
string Default = jResp.StringOf("automation.default");
string Id = jResp.StringOf("automation.id");
string Position = jResp.StringOf("automation.position");
string Raw_title = jResp.StringOf("automation.raw_title");
string Title = jResp.StringOf("automation.title");
string Updated_at = jResp.StringOf("automation.updated_at");
int i = 0;
int count_i = jResp.SizeOfArray("automation.actions");
while (i < count_i) {
    jResp.I = i;
    field = jResp.StringOf("automation.actions[i].field");
    value = jResp.StringOf("automation.actions[i].value");
    i = i + 1;
}

i = 0;
count_i = jResp.SizeOfArray("automation.conditions.all");
while (i < count_i) {
    jResp.I = i;
    field = jResp.StringOf("automation.conditions.all[i].field");
    operator = jResp.StringOf("automation.conditions.all[i].operator");
    value = jResp.StringOf("automation.conditions.all[i].value");
    i = i + 1;
}

i = 0;
count_i = jResp.SizeOfArray("automation.conditions.any");
while (i < count_i) {
    jResp.I = i;
    field = jResp.StringOf("automation.conditions.any[i].field");
    operator = jResp.StringOf("automation.conditions.any[i].operator");
    value = jResp.StringOf("automation.conditions.any[i].value");
    i = i + 1;
}

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/automations/:automation_id

Postman Collection Item JSON

{
  "name": "Update Automation",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/automations/:automation_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "automations",
        ":automation_id"
      ],
      "variable": [
        {
          "key": "automation_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Updates an automation.\n\nUpdated automations must be unique and have at least one condition that is true only once or an action that nullifies at least one of the conditions. Active automations can have overlapping conditions but can't be identical.\n\nThe request must include the following conditions in the `all` array:\n- At least one time-based condition\n- At least one condition that checks one of the following fields: 'status', 'type', 'group_id', 'assignee_id', or 'requester_id'\n\n**Note**: Updating a condition or action updates both the `conditions` and `actions` arrays, clearing all existing values of both arrays. Include all your conditions and actions when updating any condition or action.\n**Note**: You might be restricted from updating some default automations.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/automations/:automation_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "automations",
            ":automation_id"
          ],
          "variable": [
            {
              "key": "automation_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"automation\": {\n    \"actions\": [\n      {\n        \"field\": \"<string>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"field\": \"<string>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"active\": \"<boolean>\",\n    \"conditions\": {\n      \"all\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"any\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ]\n    },\n    \"created_at\": \"<dateTime>\",\n    \"default\": \"<boolean>\",\n    \"id\": \"<integer>\",\n    \"position\": \"<integer>\",\n    \"raw_title\": \"<string>\",\n    \"title\": \"<string>\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}