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Delphi (DLL) / Support API / List Tickets From a View

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var

begin
CkHttp_putBasicAuth(http,True);CkHttp_putLogin(http,'login');CkHttp_putPassword(http,'password');CkJsonObject_UpdateString(queryParams,'sort_by','<string>');CkJsonObject_UpdateString(queryParams,'sort_order','<string>');CkHttpResponse_GetBodySb(resp,sbResponseBody);CkJsonObject_LoadSb(jResp,sbResponseBody);CkJsonObject_putEmitCompact(jResp,False);CkJsonObject_putI(jResp,i);requester_id := CkJsonObject__stringOf(jResp,'tickets[i].requester_id');allow_attachments := CkJsonObject__stringOf(jResp,'tickets[i].allow_attachments');allow_channelback := CkJsonObject__stringOf(jResp,'tickets[i].allow_channelback');assignee_email := CkJsonObject__stringOf(jResp,'tickets[i].assignee_email');assignee_id := CkJsonObject__stringOf(jResp,'tickets[i].assignee_id');attribute_value_ids := CkJsonObject__stringOf(jResp,'tickets[i].attribute_value_ids');brand_id := CkJsonObject__stringOf(jResp,'tickets[i].brand_id');collaborator_ids := CkJsonObject__stringOf(jResp,'tickets[i].collaborator_ids');created_at := CkJsonObject__stringOf(jResp,'tickets[i].created_at');custom_fields := CkJsonObject__stringOf(jResp,'tickets[i].custom_fields');custom_status_id := CkJsonObject__stringOf(jResp,'tickets[i].custom_status_id');description := CkJsonObject__stringOf(jResp,'tickets[i].description');due_at := CkJsonObject__stringOf(jResp,'tickets[i].due_at');email_cc_ids := CkJsonObject__stringOf(jResp,'tickets[i].email_cc_ids');external_id := CkJsonObject__stringOf(jResp,'tickets[i].external_id');follower_ids := CkJsonObject__stringOf(jResp,'tickets[i].follower_ids');followup_ids := CkJsonObject__stringOf(jResp,'tickets[i].followup_ids');forum_topic_id := CkJsonObject__stringOf(jResp,'tickets[i].forum_topic_id');from_messaging_channel := CkJsonObject__stringOf(jResp,'tickets[i].from_messaging_channel');group_id := CkJsonObject__stringOf(jResp,'tickets[i].group_id');has_incidents := CkJsonObject__stringOf(jResp,'tickets[i].has_incidents');id := CkJsonObject__stringOf(jResp,'tickets[i].id');is_public := CkJsonObject__stringOf(jResp,'tickets[i].is_public');macro_id := CkJsonObject__stringOf(jResp,'tickets[i].macro_id');macro_ids := CkJsonObject__stringOf(jResp,'tickets[i].macro_ids');organization_id := CkJsonObject__stringOf(jResp,'tickets[i].organization_id');priority := CkJsonObject__stringOf(jResp,'tickets[i].priority');problem_id := CkJsonObject__stringOf(jResp,'tickets[i].problem_id');raw_subject := CkJsonObject__stringOf(jResp,'tickets[i].raw_subject');recipient := CkJsonObject__stringOf(jResp,'tickets[i].recipient');safe_update := CkJsonObject__stringOf(jResp,'tickets[i].safe_update');Magnaae := CkJsonObject__stringOf(jResp,'tickets[i].satisfaction_rating.magnaae');Nisi19 := CkJsonObject_BoolOf(jResp,'tickets[i].satisfaction_rating.nisi19');sharing_agreement_ids := CkJsonObject__stringOf(jResp,'tickets[i].sharing_agreement_ids');status := CkJsonObject__stringOf(jResp,'tickets[i].status');subject := CkJsonObject__stringOf(jResp,'tickets[i].subject');submitter_id := CkJsonObject__stringOf(jResp,'tickets[i].submitter_id');tags := CkJsonObject__stringOf(jResp,'tickets[i].tags');ticket_form_id := CkJsonObject__stringOf(jResp,'tickets[i].ticket_form_id');v_type := CkJsonObject__stringOf(jResp,'tickets[i].type');updated_at := CkJsonObject__stringOf(jResp,'tickets[i].updated_at');updated_stamp := CkJsonObject__stringOf(jResp,'tickets[i].updated_stamp');url := CkJsonObject__stringOf(jResp,'tickets[i].url');Channel := CkJsonObject__stringOf(jResp,'tickets[i].via.channel');Veniam_79 := CkJsonObject__stringOf(jResp,'tickets[i].via.source.veniam_79');via_followup_source_id := CkJsonObject__stringOf(jResp,'tickets[i].via_followup_source_id');via_id := CkJsonObject__stringOf(jResp,'tickets[i].via_id');Eu_b := CkJsonObject_IntOf(jResp,'tickets[i].satisfaction_rating.eu_b');Id2 := CkJsonObject__stringOf(jResp,'tickets[i].via.source.id2');Eiusmod_13 := CkJsonObject_IntOf(jResp,'tickets[i].via.source.eiusmod_13');Occaecat1db := CkJsonObject__stringOf(jResp,'tickets[i].via.source.occaecat1db');j := 0;count_j := CkJsonObject_SizeOfArray(jResp,'tickets[i].collaborators');CkJsonObject_putJ(jResp,j);email := CkJsonObject__stringOf(jResp,'tickets[i].collaborators[j].email');name := CkJsonObject__stringOf(jResp,'tickets[i].collaborators[j].name');j := j + 1;i := i + 1;

Curl Command

curl  -u login:password -G -d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/:view_id/tickets

Postman Collection Item JSON

{
  "name": "List Tickets From a View",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/views/:view_id/tickets?sort_by=<string>&sort_order=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "views",
        ":view_id",
        "tickets"
      ],
      "query": [
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "Sort or group the tickets by a column in the [View columns](#view-columns) table. The `subject` and `submitter` columns are not supported"
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
        }
      ],
      "variable": [
        {
          "key": "view_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/views/:view_id/tickets?sort_by=<string>&sort_order=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "views",
            ":view_id",
            "tickets"
          ],
          "query": [
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "Sort or group the tickets by a column in the [View columns](#view-columns) table. The `subject` and `submitter` columns are not supported"
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
            }
          ],
          "variable": [
            {
              "key": "view_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"tickets\": [\n    {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"normal\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"magnaae\": 84328139.5577608,\n        \"nisi19\": true\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"new\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"question\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"veniam_79\": 90804961.49951228\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    },\n    {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"high\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"eu_b\": 33777312\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"hold\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"incident\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"id2\": \"cillum minim et\",\n          \"eiusmod_13\": -64405368,\n          \"occaecat1db\": 1792444.0305951983\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    }\n  ]\n}"
    }
  ]
}