Delphi (DLL) / Support API / List Ticket Skips
Back to Collection Items
var
begin
CkHttp_putBasicAuth(http,True);CkHttp_putLogin(http,'login');CkHttp_putPassword(http,'password');CkJsonObject_UpdateString(queryParams,'sort_order','asc');CkHttpResponse_GetBodySb(resp,sbResponseBody);CkJsonObject_LoadSb(jResp,sbResponseBody);CkJsonObject_putEmitCompact(jResp,False);CkJsonObject_putI(jResp,i);created_at := CkJsonObject__stringOf(jResp,'skips[i].created_at');id := CkJsonObject__stringOf(jResp,'skips[i].id');reason := CkJsonObject__stringOf(jResp,'skips[i].reason');Requester_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.requester_id');Allow_attachments := CkJsonObject__stringOf(jResp,'skips[i].ticket.allow_attachments');Allow_channelback := CkJsonObject__stringOf(jResp,'skips[i].ticket.allow_channelback');Assignee_email := CkJsonObject__stringOf(jResp,'skips[i].ticket.assignee_email');Assignee_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.assignee_id');Attribute_value_ids := CkJsonObject__stringOf(jResp,'skips[i].ticket.attribute_value_ids');Brand_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.brand_id');Collaborator_ids := CkJsonObject__stringOf(jResp,'skips[i].ticket.collaborator_ids');Created_at := CkJsonObject__stringOf(jResp,'skips[i].ticket.created_at');Custom_fields := CkJsonObject__stringOf(jResp,'skips[i].ticket.custom_fields');Custom_status_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.custom_status_id');Description := CkJsonObject__stringOf(jResp,'skips[i].ticket.description');Due_at := CkJsonObject__stringOf(jResp,'skips[i].ticket.due_at');Email_cc_ids := CkJsonObject__stringOf(jResp,'skips[i].ticket.email_cc_ids');External_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.external_id');Follower_ids := CkJsonObject__stringOf(jResp,'skips[i].ticket.follower_ids');Followup_ids := CkJsonObject__stringOf(jResp,'skips[i].ticket.followup_ids');Forum_topic_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.forum_topic_id');From_messaging_channel := CkJsonObject__stringOf(jResp,'skips[i].ticket.from_messaging_channel');Group_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.group_id');Has_incidents := CkJsonObject__stringOf(jResp,'skips[i].ticket.has_incidents');Id := CkJsonObject__stringOf(jResp,'skips[i].ticket.id');Is_public := CkJsonObject__stringOf(jResp,'skips[i].ticket.is_public');Macro_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.macro_id');Macro_ids := CkJsonObject__stringOf(jResp,'skips[i].ticket.macro_ids');Organization_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.organization_id');Priority := CkJsonObject__stringOf(jResp,'skips[i].ticket.priority');Problem_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.problem_id');Raw_subject := CkJsonObject__stringOf(jResp,'skips[i].ticket.raw_subject');Recipient := CkJsonObject__stringOf(jResp,'skips[i].ticket.recipient');Safe_update := CkJsonObject__stringOf(jResp,'skips[i].ticket.safe_update');In_56 := CkJsonObject_IntOf(jResp,'skips[i].ticket.satisfaction_rating.in_56');Magnae7 := CkJsonObject__stringOf(jResp,'skips[i].ticket.satisfaction_rating.magnae7');Deseruntc1e := CkJsonObject_BoolOf(jResp,'skips[i].ticket.satisfaction_rating.deseruntc1e');Sharing_agreement_ids := CkJsonObject__stringOf(jResp,'skips[i].ticket.sharing_agreement_ids');Status := CkJsonObject__stringOf(jResp,'skips[i].ticket.status');Subject := CkJsonObject__stringOf(jResp,'skips[i].ticket.subject');Submitter_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.submitter_id');Tags := CkJsonObject__stringOf(jResp,'skips[i].ticket.tags');Ticket_form_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.ticket_form_id');v_Type := CkJsonObject__stringOf(jResp,'skips[i].ticket.type');Updated_at := CkJsonObject__stringOf(jResp,'skips[i].ticket.updated_at');Updated_stamp := CkJsonObject__stringOf(jResp,'skips[i].ticket.updated_stamp');v_Url := CkJsonObject__stringOf(jResp,'skips[i].ticket.url');Channel := CkJsonObject__stringOf(jResp,'skips[i].ticket.via.channel');Utacc := CkJsonObject__stringOf(jResp,'skips[i].ticket.via.source.utacc');Enim049 := CkJsonObject_BoolOf(jResp,'skips[i].ticket.via.source.enim049');In__ := CkJsonObject__stringOf(jResp,'skips[i].ticket.via.source.in__');Reprehenderit_06 := CkJsonObject_IntOf(jResp,'skips[i].ticket.via.source.reprehenderit_06');Via_followup_source_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.via_followup_source_id');Via_id := CkJsonObject__stringOf(jResp,'skips[i].ticket.via_id');ticket_id := CkJsonObject__stringOf(jResp,'skips[i].ticket_id');updated_at := CkJsonObject__stringOf(jResp,'skips[i].updated_at');user_id := CkJsonObject__stringOf(jResp,'skips[i].user_id');Velit_05 := CkJsonObject_IntOf(jResp,'skips[i].ticket.satisfaction_rating.velit_05');Tempor__e := CkJsonObject_IntOf(jResp,'skips[i].ticket.via.source.tempor__e');j := 0;count_j := CkJsonObject_SizeOfArray(jResp,'skips[i].ticket.collaborators');CkJsonObject_putJ(jResp,j);email := CkJsonObject__stringOf(jResp,'skips[i].ticket.collaborators[j].email');name := CkJsonObject__stringOf(jResp,'skips[i].ticket.collaborators[j].name');j := j + 1;i := i + 1;
Curl Command
curl -u login:password -G -d "sort_order=asc"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/users/:user_id/skips
Postman Collection Item JSON
{
"name": "List Ticket Skips",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/skips?sort_order=asc",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"skips"
],
"query": [
{
"key": "sort_order",
"value": "asc",
"description": "Sort order. Defaults to \"asc\""
}
],
"variable": [
{
"key": "user_id",
"value": "<integer>"
},
{
"key": "ticket_id",
"value": "<integer>",
"description": "(Required) The ID of the ticket"
}
]
},
"description": "Archived tickets are not included in the response. See\n[About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in\nthe Support Help Center.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n* Agents with \"View only\" or higher reports permissions in Support.\n These permissions are distinct from Explore permissions.\n* Agents retrieving their own skips\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/skips?sort_order=asc",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"skips"
],
"query": [
{
"key": "sort_order",
"value": "asc",
"description": "Sort order. Defaults to \"asc\""
}
],
"variable": [
{
"key": "user_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"skips\": [\n {\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"reason\": \"<string>\",\n \"ticket\": {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"urgent\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"in_56\": -77996997,\n \"magnae7\": \"quis aliqua voluptate et\",\n \"deseruntc1e\": false\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"closed\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"task\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"utacc\": \"do aliqua magn\",\n \"enim049\": false,\n \"in__\": \"culpa officia ex non\",\n \"reprehenderit_06\": -27967024\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n },\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"user_id\": \"<integer>\"\n },\n {\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"reason\": \"<string>\",\n \"ticket\": {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"urgent\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"velit_05\": -77931495\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"closed\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"problem\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"tempor__e\": -69130011\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n },\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"user_id\": \"<integer>\"\n }\n ]\n}"
}
]
}
