Delphi (DLL) / Support API / Show Multiple Tickets
Back to Collection Items
var
begin
CkHttp_putBasicAuth(http,True);CkHttp_putLogin(http,'login');CkHttp_putPassword(http,'password');CkJsonObject_UpdateString(queryParams,'ids','<string>');CkHttpResponse_GetBodySb(resp,sbResponseBody);CkJsonObject_LoadSb(jResp,sbResponseBody);CkJsonObject_putEmitCompact(jResp,False);CkJsonObject_putI(jResp,i);requester_id := CkJsonObject__stringOf(jResp,'tickets[i].requester_id');allow_attachments := CkJsonObject__stringOf(jResp,'tickets[i].allow_attachments');allow_channelback := CkJsonObject__stringOf(jResp,'tickets[i].allow_channelback');assignee_email := CkJsonObject__stringOf(jResp,'tickets[i].assignee_email');assignee_id := CkJsonObject__stringOf(jResp,'tickets[i].assignee_id');attribute_value_ids := CkJsonObject__stringOf(jResp,'tickets[i].attribute_value_ids');brand_id := CkJsonObject__stringOf(jResp,'tickets[i].brand_id');collaborator_ids := CkJsonObject__stringOf(jResp,'tickets[i].collaborator_ids');created_at := CkJsonObject__stringOf(jResp,'tickets[i].created_at');custom_fields := CkJsonObject__stringOf(jResp,'tickets[i].custom_fields');custom_status_id := CkJsonObject__stringOf(jResp,'tickets[i].custom_status_id');description := CkJsonObject__stringOf(jResp,'tickets[i].description');due_at := CkJsonObject__stringOf(jResp,'tickets[i].due_at');email_cc_ids := CkJsonObject__stringOf(jResp,'tickets[i].email_cc_ids');external_id := CkJsonObject__stringOf(jResp,'tickets[i].external_id');follower_ids := CkJsonObject__stringOf(jResp,'tickets[i].follower_ids');followup_ids := CkJsonObject__stringOf(jResp,'tickets[i].followup_ids');forum_topic_id := CkJsonObject__stringOf(jResp,'tickets[i].forum_topic_id');from_messaging_channel := CkJsonObject__stringOf(jResp,'tickets[i].from_messaging_channel');group_id := CkJsonObject__stringOf(jResp,'tickets[i].group_id');has_incidents := CkJsonObject__stringOf(jResp,'tickets[i].has_incidents');id := CkJsonObject__stringOf(jResp,'tickets[i].id');is_public := CkJsonObject__stringOf(jResp,'tickets[i].is_public');macro_id := CkJsonObject__stringOf(jResp,'tickets[i].macro_id');macro_ids := CkJsonObject__stringOf(jResp,'tickets[i].macro_ids');organization_id := CkJsonObject__stringOf(jResp,'tickets[i].organization_id');priority := CkJsonObject__stringOf(jResp,'tickets[i].priority');problem_id := CkJsonObject__stringOf(jResp,'tickets[i].problem_id');raw_subject := CkJsonObject__stringOf(jResp,'tickets[i].raw_subject');recipient := CkJsonObject__stringOf(jResp,'tickets[i].recipient');safe_update := CkJsonObject__stringOf(jResp,'tickets[i].safe_update');Magnaae := CkJsonObject__stringOf(jResp,'tickets[i].satisfaction_rating.magnaae');Nisi19 := CkJsonObject_BoolOf(jResp,'tickets[i].satisfaction_rating.nisi19');sharing_agreement_ids := CkJsonObject__stringOf(jResp,'tickets[i].sharing_agreement_ids');status := CkJsonObject__stringOf(jResp,'tickets[i].status');subject := CkJsonObject__stringOf(jResp,'tickets[i].subject');submitter_id := CkJsonObject__stringOf(jResp,'tickets[i].submitter_id');tags := CkJsonObject__stringOf(jResp,'tickets[i].tags');ticket_form_id := CkJsonObject__stringOf(jResp,'tickets[i].ticket_form_id');v_type := CkJsonObject__stringOf(jResp,'tickets[i].type');updated_at := CkJsonObject__stringOf(jResp,'tickets[i].updated_at');updated_stamp := CkJsonObject__stringOf(jResp,'tickets[i].updated_stamp');url := CkJsonObject__stringOf(jResp,'tickets[i].url');Channel := CkJsonObject__stringOf(jResp,'tickets[i].via.channel');Veniam_79 := CkJsonObject__stringOf(jResp,'tickets[i].via.source.veniam_79');via_followup_source_id := CkJsonObject__stringOf(jResp,'tickets[i].via_followup_source_id');via_id := CkJsonObject__stringOf(jResp,'tickets[i].via_id');Eu_b := CkJsonObject_IntOf(jResp,'tickets[i].satisfaction_rating.eu_b');Id2 := CkJsonObject__stringOf(jResp,'tickets[i].via.source.id2');Eiusmod_13 := CkJsonObject_IntOf(jResp,'tickets[i].via.source.eiusmod_13');Occaecat1db := CkJsonObject__stringOf(jResp,'tickets[i].via.source.occaecat1db');j := 0;count_j := CkJsonObject_SizeOfArray(jResp,'tickets[i].collaborators');CkJsonObject_putJ(jResp,j);email := CkJsonObject__stringOf(jResp,'tickets[i].collaborators[j].email');name := CkJsonObject__stringOf(jResp,'tickets[i].collaborators[j].name');j := j + 1;i := i + 1;
Curl Command
curl -u login:password -G -d "ids=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/show_many
Postman Collection Item JSON
{
"name": "Show Multiple Tickets",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/show_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"show_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) Comma-separated list of ticket ids"
}
]
},
"description": "Accepts a comma-separated list of ticket ids to return.\n\nThis endpoint will return up to 100 tickets records.\n\n#### Allowed For\n* Agents"
},
"response": [
{
"name": "List tickets",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/show_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"show_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) Comma-separated list of ticket ids"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"tickets\": [\n {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"normal\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"magnaae\": 84328139.5577608,\n \"nisi19\": true\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"new\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"question\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"veniam_79\": 90804961.49951228\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n },\n {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"high\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"eu_b\": 33777312\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"incident\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"id2\": \"cillum minim et\",\n \"eiusmod_13\": -64405368,\n \"occaecat1db\": 1792444.0305951983\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n }\n ]\n}"
}
]
}