Delphi (DLL) / Support API / Update SLA Policy
Back to Collection Items
var
begin
CkHttp_putBasicAuth(http,True);CkHttp_putLogin(http,'login');CkHttp_putPassword(http,'password');CkHttpResponse_GetBodySb(resp,sbResponseBody);CkJsonObject_LoadSb(jResp,sbResponseBody);CkJsonObject_putEmitCompact(jResp,False);CkJsonObject_putI(jResp,i);field := CkJsonObject__stringOf(jResp,'sla_policy.filter.all[i].field');operator := CkJsonObject__stringOf(jResp,'sla_policy.filter.all[i].operator');value := CkJsonObject__stringOf(jResp,'sla_policy.filter.all[i].value');i := i + 1;i := 0;count_i := CkJsonObject_SizeOfArray(jResp,'sla_policy.filter.any');CkJsonObject_putI(jResp,i);field := CkJsonObject__stringOf(jResp,'sla_policy.filter.any[i].field');operator := CkJsonObject__stringOf(jResp,'sla_policy.filter.any[i].operator');value := CkJsonObject__stringOf(jResp,'sla_policy.filter.any[i].value');i := i + 1;i := 0;count_i := CkJsonObject_SizeOfArray(jResp,'sla_policy.policy_metrics');CkJsonObject_putI(jResp,i);business_hours := CkJsonObject__stringOf(jResp,'sla_policy.policy_metrics[i].business_hours');metric := CkJsonObject__stringOf(jResp,'sla_policy.policy_metrics[i].metric');priority := CkJsonObject__stringOf(jResp,'sla_policy.policy_metrics[i].priority');target := CkJsonObject__stringOf(jResp,'sla_policy.policy_metrics[i].target');i := i + 1;
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/slas/policies/:sla_policy_id
Postman Collection Item JSON
{
"name": "Update SLA Policy",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies/:sla_policy_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies",
":sla_policy_id"
],
"variable": [
{
"key": "sla_policy_id",
"value": "<integer>"
}
]
},
"description": "Updates the specified policy.\n\n#### Availability\n\n* Accounts on the Support Professional or Suite Growth plan or above\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies/:sla_policy_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies",
":sla_policy_id"
],
"variable": [
{
"key": "sla_policy_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"sla_policy\": {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}