Delphi (DLL) / Support API / Incremental Sample Export
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var
begin
CkHttp_putBasicAuth(http,True);CkHttp_putLogin(http,'login');CkHttp_putPassword(http,'password');CkJsonObject_UpdateString(queryParams,'start_time','<integer>');CkHttpResponse_GetBodySb(resp,sbResponseBody);CkJsonObject_LoadSb(jResp,sbResponseBody);CkJsonObject_putEmitCompact(jResp,False);CkJsonObject_putI(jResp,i);requester_id := CkJsonObject__stringOf(jResp,'tickets[i].requester_id');allow_attachments := CkJsonObject__stringOf(jResp,'tickets[i].allow_attachments');allow_channelback := CkJsonObject__stringOf(jResp,'tickets[i].allow_channelback');assignee_email := CkJsonObject__stringOf(jResp,'tickets[i].assignee_email');assignee_id := CkJsonObject__stringOf(jResp,'tickets[i].assignee_id');attribute_value_ids := CkJsonObject__stringOf(jResp,'tickets[i].attribute_value_ids');brand_id := CkJsonObject__stringOf(jResp,'tickets[i].brand_id');collaborator_ids := CkJsonObject__stringOf(jResp,'tickets[i].collaborator_ids');created_at := CkJsonObject__stringOf(jResp,'tickets[i].created_at');custom_fields := CkJsonObject__stringOf(jResp,'tickets[i].custom_fields');custom_status_id := CkJsonObject__stringOf(jResp,'tickets[i].custom_status_id');description := CkJsonObject__stringOf(jResp,'tickets[i].description');due_at := CkJsonObject__stringOf(jResp,'tickets[i].due_at');email_cc_ids := CkJsonObject__stringOf(jResp,'tickets[i].email_cc_ids');external_id := CkJsonObject__stringOf(jResp,'tickets[i].external_id');follower_ids := CkJsonObject__stringOf(jResp,'tickets[i].follower_ids');followup_ids := CkJsonObject__stringOf(jResp,'tickets[i].followup_ids');forum_topic_id := CkJsonObject__stringOf(jResp,'tickets[i].forum_topic_id');from_messaging_channel := CkJsonObject__stringOf(jResp,'tickets[i].from_messaging_channel');group_id := CkJsonObject__stringOf(jResp,'tickets[i].group_id');has_incidents := CkJsonObject__stringOf(jResp,'tickets[i].has_incidents');id := CkJsonObject__stringOf(jResp,'tickets[i].id');is_public := CkJsonObject__stringOf(jResp,'tickets[i].is_public');macro_id := CkJsonObject__stringOf(jResp,'tickets[i].macro_id');macro_ids := CkJsonObject__stringOf(jResp,'tickets[i].macro_ids');organization_id := CkJsonObject__stringOf(jResp,'tickets[i].organization_id');priority := CkJsonObject__stringOf(jResp,'tickets[i].priority');problem_id := CkJsonObject__stringOf(jResp,'tickets[i].problem_id');raw_subject := CkJsonObject__stringOf(jResp,'tickets[i].raw_subject');recipient := CkJsonObject__stringOf(jResp,'tickets[i].recipient');safe_update := CkJsonObject__stringOf(jResp,'tickets[i].safe_update');Aliquad0 := CkJsonObject_BoolOf(jResp,'tickets[i].satisfaction_rating.aliquad0');sharing_agreement_ids := CkJsonObject__stringOf(jResp,'tickets[i].sharing_agreement_ids');status := CkJsonObject__stringOf(jResp,'tickets[i].status');subject := CkJsonObject__stringOf(jResp,'tickets[i].subject');submitter_id := CkJsonObject__stringOf(jResp,'tickets[i].submitter_id');tags := CkJsonObject__stringOf(jResp,'tickets[i].tags');ticket_form_id := CkJsonObject__stringOf(jResp,'tickets[i].ticket_form_id');v_type := CkJsonObject__stringOf(jResp,'tickets[i].type');updated_at := CkJsonObject__stringOf(jResp,'tickets[i].updated_at');updated_stamp := CkJsonObject__stringOf(jResp,'tickets[i].updated_stamp');url := CkJsonObject__stringOf(jResp,'tickets[i].url');Channel := CkJsonObject__stringOf(jResp,'tickets[i].via.channel');Elit2f := CkJsonObject__stringOf(jResp,'tickets[i].via.source.elit2f');via_followup_source_id := CkJsonObject__stringOf(jResp,'tickets[i].via_followup_source_id');via_id := CkJsonObject__stringOf(jResp,'tickets[i].via_id');Minim_01 := CkJsonObject__stringOf(jResp,'tickets[i].satisfaction_rating.minim_01');Ipsum8c2 := CkJsonObject_BoolOf(jResp,'tickets[i].satisfaction_rating.ipsum8c2');Nostrud_ee := CkJsonObject__stringOf(jResp,'tickets[i].via.source.nostrud_ee');j := 0;count_j := CkJsonObject_SizeOfArray(jResp,'tickets[i].collaborators');CkJsonObject_putJ(jResp,j);email := CkJsonObject__stringOf(jResp,'tickets[i].collaborators[j].email');name := CkJsonObject__stringOf(jResp,'tickets[i].collaborators[j].name');j := j + 1;i := i + 1;
Curl Command
curl -u login:password -G -d "start_time=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/incremental/:incremental_resource/sample
Postman Collection Item JSON
{
"name": "Incremental Sample Export",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/incremental/:incremental_resource/sample?start_time=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"incremental",
":incremental_resource",
"sample"
],
"query": [
{
"key": "start_time",
"value": "<integer>",
"description": "(Required) The time to start the incremental export from"
}
],
"variable": [
{
"key": "incremental_resource",
"value": "<string>"
}
]
},
"description": "Use this endpoint to test the incremental export format. It's more strict in terms of rate limiting,\nat 10 requests per 20 minutes instead of 10 requests per minute. It also returns only up to 50\nresults per request. Otherwise, it's identical to the above APIs.\n\nUse the `incremental_resource` parameter to specify the resource. Possible values are \"tickets\", \"ticket_events\", \"users\", or \"organizations\".\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/incremental/:incremental_resource/sample?start_time=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"incremental",
":incremental_resource",
"sample"
],
"query": [
{
"key": "start_time",
"value": "<integer>",
"description": "(Required) The time to start the incremental export from"
}
],
"variable": [
{
"key": "incremental_resource"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"end_of_stream\": \"<boolean>\",\n \"end_time\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"tickets\": [\n {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"high\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"aliquad0\": false\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"pending\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"question\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"elit2f\": -86657295.30733354\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n },\n {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"high\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"minim_01\": \"minim tempor\",\n \"ipsum8c2\": false\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"open\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"task\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"nostrud_ee\": \"dolore veniam consequat\"\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n }\n ]\n}"
}
]
}
