Delphi (DLL) / Support API / Ticket Import
Back to Collection Items
var
begin
CkHttp_putBasicAuth(http,True);CkHttp_putLogin(http,'login');CkHttp_putPassword(http,'password');CkJsonObject_UpdateString(json,'ticket.assignee_id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].value','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[0].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[0].thumbnails[1].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[0].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].attachments[1].thumbnails[1].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].audit_id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].author_id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[0].body','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].created_at','<dateTime>');CkJsonObject_UpdateString(json,'ticket.comments[0].html_body','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].id','<integer>');CkJsonObject_UpdateBool(json,'ticket.comments[0].metadata.non_b',True);CkJsonObject_UpdateString(json,'ticket.comments[0].plain_body','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].public','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[0].type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].uploads[0]','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].uploads[1]','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].via.channel','<string>');CkJsonObject_UpdateString(json,'ticket.comments[0].via.source.mollit4f','ex enim in adipisicing anim');CkJsonObject_UpdateNumber(json,'ticket.comments[0].via.source.aliqua_3','-51131657.73554487');CkJsonObject_UpdateString(json,'ticket.comments[1].value','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[0].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[0].thumbnails[1].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[0].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].content_type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].deleted','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].file_name','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].height','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].inline','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].malware_access_override','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].malware_scan_result','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].mapped_content_url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].size','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].url','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].attachments[1].thumbnails[1].width','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].audit_id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].author_id','<integer>');CkJsonObject_UpdateString(json,'ticket.comments[1].body','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].created_at','<dateTime>');CkJsonObject_UpdateString(json,'ticket.comments[1].html_body','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].id','<integer>');CkJsonObject_UpdateBool(json,'ticket.comments[1].metadata.sunt873',False);CkJsonObject_UpdateString(json,'ticket.comments[1].metadata.elit7ee','ex quis sed');CkJsonObject_UpdateString(json,'ticket.comments[1].plain_body','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].public','<boolean>');CkJsonObject_UpdateString(json,'ticket.comments[1].type','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].uploads[0]','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].uploads[1]','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].via.channel','<string>');CkJsonObject_UpdateString(json,'ticket.comments[1].via.source.tempora6','Duis cupidatat labore');CkJsonObject_UpdateInt(json,'ticket.comments[1].via.source.Lorem_711',-79526248);CkJsonObject_UpdateInt(json,'ticket.comments[1].via.source.commodo_4',-39933136);CkJsonObject_UpdateInt(json,'ticket.comments[1].via.source.qui_6',-69214657);CkJsonObject_UpdateString(json,'ticket.description','<string>');CkJsonObject_UpdateString(json,'ticket.requester_id','<integer>');CkJsonObject_UpdateString(json,'ticket.subject','<string>');CkJsonObject_UpdateString(json,'ticket.tags[0]','<string>');CkJsonObject_UpdateString(json,'ticket.tags[1]','<string>');CkHttpResponse_GetBodySb(resp,sbResponseBody);CkJsonObject_LoadSb(jResp,sbResponseBody);CkJsonObject_putEmitCompact(jResp,False);CkJsonObject_putI(jResp,i);email := CkJsonObject__stringOf(jResp,'ticket.collaborators[i].email');name := CkJsonObject__stringOf(jResp,'ticket.collaborators[i].name');i := i + 1;
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"ticket": {
"assignee_id": "<integer>",
"comments": [
{
"value": "<string>",
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"non_b": true
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"mollit4f": "ex enim in adipisicing anim",
"aliqua_3": -51131657.73554487
}
}
},
{
"value": "<string>",
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"sunt873": false,
"elit7ee": "ex quis sed"
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"tempora6": "Duis cupidatat labore",
"Lorem_711": -79526248,
"commodo_4": -39933136,
"qui_6": -69214657
}
}
}
],
"description": "<string>",
"requester_id": "<integer>",
"subject": "<string>",
"tags": [
"<string>",
"<string>"
]
}
}'
https://example.zendesk.com/api/v2/imports/tickets?archive_immediately=<boolean>
Postman Collection Item JSON
{
"name": "Ticket Import",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"ticket\": {\n \"assignee_id\": \"<integer>\",\n \"comments\": [\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"non_b\": true\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"mollit4f\": \"ex enim in adipisicing anim\",\n \"aliqua_3\": -51131657.73554487\n }\n }\n },\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"sunt873\": false,\n \"elit7ee\": \"ex quis sed\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"tempora6\": \"Duis cupidatat labore\",\n \"Lorem_711\": -79526248,\n \"commodo_4\": -39933136,\n \"qui_6\": -69214657\n }\n }\n }\n ],\n \"description\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"subject\": \"<string>\",\n \"tags\": [\n \"<string>\",\n \"<string>\"\n ]\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/imports/tickets?archive_immediately=<boolean>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"imports",
"tickets"
],
"query": [
{
"key": "archive_immediately",
"value": "<boolean>",
"description": "If `true`, any ticket created with a `closed` status bypasses the normal ticket lifecycle and will be created directly in your ticket archive"
}
]
},
"description": "#### Allowed For\n\n* Admins"
},
"response": [
{
"name": "Successfully created",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"ticket\": {\n \"assignee_id\": \"<integer>\",\n \"comments\": [\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"non_b\": true\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"mollit4f\": \"ex enim in adipisicing anim\",\n \"aliqua_3\": -51131657.73554487\n }\n }\n },\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"sunt873\": false,\n \"elit7ee\": \"ex quis sed\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"tempora6\": \"Duis cupidatat labore\",\n \"Lorem_711\": -79526248,\n \"commodo_4\": -39933136,\n \"qui_6\": -69214657\n }\n }\n }\n ],\n \"description\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"subject\": \"<string>\",\n \"tags\": [\n \"<string>\",\n \"<string>\"\n ]\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/imports/tickets?archive_immediately=<boolean>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"imports",
"tickets"
],
"query": [
{
"key": "archive_immediately",
"value": "<boolean>",
"description": "If `true`, any ticket created with a `closed` status bypasses the normal ticket lifecycle and will be created directly in your ticket archive"
}
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket\": {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"normal\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"in_11\": -9796534.714120895\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"question\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"Ut__a\": -44750185.46031158,\n \"dolored2b\": 8252599,\n \"mollit1a6\": true\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n }\n}"
}
]
}
