Chilkat Online Tools

delphiDll / Support API / Update Many Tickets

Back to Collection Items

var
http: HCkHttp;
success: Boolean;
resp: HCkHttpResponse;
sbResponseBody: HCkStringBuilder;
jResp: HCkJsonObject;
respStatusCode: Integer;
id: PWideChar;
index: PWideChar;
Id: PWideChar;
Message: PWideChar;
Progress: PWideChar;
Status: PWideChar;
Total: PWideChar;
v_Url: PWideChar;
i: Integer;
count_i: Integer;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := CkHttp_Create();

CkHttp_putBasicAuth(http,True);
CkHttp_putLogin(http,'login');
CkHttp_putPassword(http,'password');

CkHttp_SetRequestHeader(http,'Accept','application/json');

resp := CkHttp_QuickRequest(http,'PUT','https://example.zendesk.com/api/v2/tickets/update_many?ids=<string>');
if (CkHttp_getLastMethodSuccess(http) = False) then
  begin
    Memo1.Lines.Add(CkHttp__lastErrorText(http));
    Exit;
  end;

sbResponseBody := CkStringBuilder_Create();
CkHttpResponse_GetBodySb(resp,sbResponseBody);

jResp := CkJsonObject_Create();
CkJsonObject_LoadSb(jResp,sbResponseBody);
CkJsonObject_putEmitCompact(jResp,False);

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(CkJsonObject__emit(jResp));

respStatusCode := CkHttpResponse_getStatusCode(resp);
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(CkHttpResponse__header(resp));
    Memo1.Lines.Add('Failed.');
    CkHttpResponse_Dispose(resp);
    Exit;
  end;
CkHttpResponse_Dispose(resp);

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "job_status": {
//     "id": "<string>",
//     "message": "<string>",
//     "progress": "<integer>",
//     "results": [
//       {
//         "id": "<integer>",
//         "index": "<integer>"
//       },
//       {
//         "id": "<integer>",
//         "index": "<integer>"
//       }
//     ],
//     "status": "<string>",
//     "total": "<integer>",
//     "url": "<string>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Id := CkJsonObject__stringOf(jResp,'job_status.id');
Message := CkJsonObject__stringOf(jResp,'job_status.message');
Progress := CkJsonObject__stringOf(jResp,'job_status.progress');
Status := CkJsonObject__stringOf(jResp,'job_status.status');
Total := CkJsonObject__stringOf(jResp,'job_status.total');
v_Url := CkJsonObject__stringOf(jResp,'job_status.url');
i := 0;
count_i := CkJsonObject_SizeOfArray(jResp,'job_status.results');
while i < count_i do
  begin
    CkJsonObject_putI(jResp,i);
    id := CkJsonObject__stringOf(jResp,'job_status.results[i].id');
    index := CkJsonObject__stringOf(jResp,'job_status.results[i].index');
    i := i + 1;
  end;

CkHttp_Dispose(http);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/update_many?ids=<string>

Postman Collection Item JSON

{
  "name": "Update Many Tickets",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/update_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        "update_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "Comma-separated list of ticket ids"
        }
      ]
    },
    "description": "Accepts an array of up to 100 ticket objects, or a comma-separated list of up to 100 ticket ids."
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/update_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            "update_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "Comma-separated list of ticket ids"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"job_status\": {\n    \"id\": \"<string>\",\n    \"message\": \"<string>\",\n    \"progress\": \"<integer>\",\n    \"results\": [\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      }\n    ],\n    \"status\": \"<string>\",\n    \"total\": \"<integer>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}