delphiDll / Support API / Show Satisfaction Rating
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var
http: HCkHttp;
success: Boolean;
sbResponseBody: HCkStringBuilder;
jResp: HCkJsonObject;
respStatusCode: Integer;
assignee_id: PWideChar;
group_id: PWideChar;
requester_id: PWideChar;
ticket_id: PWideChar;
score: PWideChar;
comment: PWideChar;
created_at: PWideChar;
id: PWideChar;
reason: PWideChar;
reason_code: PWideChar;
reason_id: PWideChar;
updated_at: PWideChar;
url: PWideChar;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := CkHttp_Create();
CkHttp_putBasicAuth(http,True);
CkHttp_putLogin(http,'login');
CkHttp_putPassword(http,'password');
CkHttp_SetRequestHeader(http,'Accept','application/json');
sbResponseBody := CkStringBuilder_Create();
success := CkHttp_QuickGetSb(http,'https://example.zendesk.com/api/v2/satisfaction_ratings/:satisfaction_rating_id',sbResponseBody);
if (success = False) then
begin
Memo1.Lines.Add(CkHttp__lastErrorText(http));
Exit;
end;
jResp := CkJsonObject_Create();
CkJsonObject_LoadSb(jResp,sbResponseBody);
CkJsonObject_putEmitCompact(jResp,False);
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(CkJsonObject__emit(jResp));
respStatusCode := CkHttp_getLastStatus(http);
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(CkHttp__lastHeader(http));
Memo1.Lines.Add('Failed.');
Exit;
end;
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "satisfaction_rating": [
// {
// "assignee_id": "<integer>",
// "group_id": "<integer>",
// "requester_id": "<integer>",
// "ticket_id": "<integer>",
// "score": "<string>",
// "comment": "<string>",
// "created_at": "<dateTime>",
// "id": "<integer>",
// "reason": "<string>",
// "reason_code": "<integer>",
// "reason_id": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// },
// {
// "assignee_id": "<integer>",
// "group_id": "<integer>",
// "requester_id": "<integer>",
// "ticket_id": "<integer>",
// "score": "<string>",
// "comment": "<string>",
// "created_at": "<dateTime>",
// "id": "<integer>",
// "reason": "<string>",
// "reason_code": "<integer>",
// "reason_id": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i := 0;
count_i := CkJsonObject_SizeOfArray(jResp,'satisfaction_rating');
while i < count_i do
begin
CkJsonObject_putI(jResp,i);
assignee_id := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].assignee_id');
group_id := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].group_id');
requester_id := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].requester_id');
ticket_id := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].ticket_id');
score := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].score');
comment := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].comment');
created_at := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].created_at');
id := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].id');
reason := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].reason');
reason_code := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].reason_code');
reason_id := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].reason_id');
updated_at := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].updated_at');
url := CkJsonObject__stringOf(jResp,'satisfaction_rating[i].url');
i := i + 1;
end;
CkHttp_Dispose(http);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/satisfaction_ratings/:satisfaction_rating_id
Postman Collection Item JSON
{
"name": "Show Satisfaction Rating",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/satisfaction_ratings/:satisfaction_rating_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"satisfaction_ratings",
":satisfaction_rating_id"
],
"variable": [
{
"key": "satisfaction_rating_id",
"value": "<integer>"
}
]
},
"description": "Returns a specific satisfaction rating. You can get the id from\nthe [List Satisfaction Ratings](#list-satisfaction-ratings) endpoint.\n\n#### Allowed For\n\n * Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/satisfaction_ratings/:satisfaction_rating_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"satisfaction_ratings",
":satisfaction_rating_id"
],
"variable": [
{
"key": "satisfaction_rating_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"satisfaction_rating\": [\n {\n \"assignee_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"ticket_id\": \"<integer>\",\n \"score\": \"<string>\",\n \"comment\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"reason\": \"<string>\",\n \"reason_code\": \"<integer>\",\n \"reason_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"assignee_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"ticket_id\": \"<integer>\",\n \"score\": \"<string>\",\n \"comment\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"reason\": \"<string>\",\n \"reason_code\": \"<integer>\",\n \"reason_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}