delphiDll / Support API / Search Automations
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var
http: HCkHttp;
success: Boolean;
queryParams: HCkJsonObject;
resp: HCkHttpResponse;
sbResponseBody: HCkStringBuilder;
jResp: HCkJsonObject;
respStatusCode: Integer;
active: PWideChar;
created_at: PWideChar;
default: PWideChar;
id: PWideChar;
position: PWideChar;
raw_title: PWideChar;
title: PWideChar;
updated_at: PWideChar;
j: Integer;
count_j: Integer;
field: PWideChar;
value: PWideChar;
operator: PWideChar;
count: PWideChar;
next_page: PWideChar;
previous_page: PWideChar;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := CkHttp_Create();
CkHttp_putBasicAuth(http,True);
CkHttp_putLogin(http,'login');
CkHttp_putPassword(http,'password');
queryParams := CkJsonObject_Create();
CkJsonObject_UpdateString(queryParams,'query','<string>');
CkJsonObject_UpdateString(queryParams,'active','<boolean>');
CkJsonObject_UpdateString(queryParams,'sort_by','<string>');
CkJsonObject_UpdateString(queryParams,'sort_order','<string>');
CkJsonObject_UpdateString(queryParams,'include','<string>');
CkHttp_SetRequestHeader(http,'Accept','application/json');
resp := CkHttp_QuickRequestParams(http,'GET','https://example.zendesk.com/api/v2/automations/search',queryParams);
if (CkHttp_getLastMethodSuccess(http) = False) then
begin
Memo1.Lines.Add(CkHttp__lastErrorText(http));
Exit;
end;
sbResponseBody := CkStringBuilder_Create();
CkHttpResponse_GetBodySb(resp,sbResponseBody);
jResp := CkJsonObject_Create();
CkJsonObject_LoadSb(jResp,sbResponseBody);
CkJsonObject_putEmitCompact(jResp,False);
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(CkJsonObject__emit(jResp));
respStatusCode := CkHttpResponse_getStatusCode(resp);
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(CkHttpResponse__header(resp));
Memo1.Lines.Add('Failed.');
CkHttpResponse_Dispose(resp);
Exit;
end;
CkHttpResponse_Dispose(resp);
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "automations": [
// {
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "active": "<boolean>",
// "conditions": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "id": "<integer>",
// "position": "<integer>",
// "raw_title": "<string>",
// "title": "<string>",
// "updated_at": "<dateTime>"
// },
// {
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "active": "<boolean>",
// "conditions": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "id": "<integer>",
// "position": "<integer>",
// "raw_title": "<string>",
// "title": "<string>",
// "updated_at": "<dateTime>"
// }
// ],
// "count": "<integer>",
// "next_page": "<string>",
// "previous_page": "<string>"
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count := CkJsonObject__stringOf(jResp,'count');
next_page := CkJsonObject__stringOf(jResp,'next_page');
previous_page := CkJsonObject__stringOf(jResp,'previous_page');
i := 0;
count_i := CkJsonObject_SizeOfArray(jResp,'automations');
while i < count_i do
begin
CkJsonObject_putI(jResp,i);
active := CkJsonObject__stringOf(jResp,'automations[i].active');
created_at := CkJsonObject__stringOf(jResp,'automations[i].created_at');
default := CkJsonObject__stringOf(jResp,'automations[i].default');
id := CkJsonObject__stringOf(jResp,'automations[i].id');
position := CkJsonObject__stringOf(jResp,'automations[i].position');
raw_title := CkJsonObject__stringOf(jResp,'automations[i].raw_title');
title := CkJsonObject__stringOf(jResp,'automations[i].title');
updated_at := CkJsonObject__stringOf(jResp,'automations[i].updated_at');
j := 0;
count_j := CkJsonObject_SizeOfArray(jResp,'automations[i].actions');
while j < count_j do
begin
CkJsonObject_putJ(jResp,j);
field := CkJsonObject__stringOf(jResp,'automations[i].actions[j].field');
value := CkJsonObject__stringOf(jResp,'automations[i].actions[j].value');
j := j + 1;
end;
j := 0;
count_j := CkJsonObject_SizeOfArray(jResp,'automations[i].conditions.all');
while j < count_j do
begin
CkJsonObject_putJ(jResp,j);
field := CkJsonObject__stringOf(jResp,'automations[i].conditions.all[j].field');
operator := CkJsonObject__stringOf(jResp,'automations[i].conditions.all[j].operator');
value := CkJsonObject__stringOf(jResp,'automations[i].conditions.all[j].value');
j := j + 1;
end;
j := 0;
count_j := CkJsonObject_SizeOfArray(jResp,'automations[i].conditions.any');
while j < count_j do
begin
CkJsonObject_putJ(jResp,j);
field := CkJsonObject__stringOf(jResp,'automations[i].conditions.any[j].field');
operator := CkJsonObject__stringOf(jResp,'automations[i].conditions.any[j].operator');
value := CkJsonObject__stringOf(jResp,'automations[i].conditions.any[j].value');
j := j + 1;
end;
i := i + 1;
end;
CkHttp_Dispose(http);
CkJsonObject_Dispose(queryParams);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "active=%3Cboolean%3E"
-d "sort_by=%3Cstring%3E"
-d "sort_order=%3Cstring%3E"
-d "include=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/automations/search
Postman Collection Item JSON
{
"name": "Search Automations",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/automations/search?query=<string>&active=<boolean>&sort_by=<string>&sort_order=<string>&include=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"automations",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) Query string used to find all automations with matching title"
},
{
"key": "active",
"value": "<boolean>",
"description": "Filter by active automations if true or inactive automations if false"
},
{
"key": "sort_by",
"value": "<string>",
"description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", and \"position\". If unspecified, the automations are sorted by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
},
{
"key": "include",
"value": "<string>",
"description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
}
]
},
"description": "#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination).\n\n#### Allowed For\n\n* Agents\n\n#### Sideloads\n\nThe following sideloads are supported. For more information, see [Side-loading](/documentation/ticketing/using-the-zendesk-api/side_loading/).\n\n| Name | Will sideload\n| ---------------- | -------------\n| app_installation | The app installation that requires each automation, if present\n| permissions | The permissions for each automation\n| usage_1h | The number of times each automation has been used in the past hour\n| usage_24h | The number of times each automation has been used in the past day\n| usage_7d | The number of times each automation has been used in the past week\n| usage_30d | The number of times each automation has been used in the past thirty days\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/automations/search?query=<string>&active=<boolean>&sort_by=<string>&sort_order=<string>&include=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"automations",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) Query string used to find all automations with matching title"
},
{
"key": "active",
"value": "<boolean>",
"description": "Filter by active automations if true or inactive automations if false"
},
{
"key": "sort_by",
"value": "<string>",
"description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", and \"position\". If unspecified, the automations are sorted by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
},
{
"key": "include",
"value": "<string>",
"description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"automations\": [\n {\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"active\": \"<boolean>\",\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"title\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n },\n {\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"active\": \"<boolean>\",\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"title\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n }\n ],\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\"\n}"
}
]
}