delphiDll / Support API / Show Macro Replica
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var
http: HCkHttp;
success: Boolean;
queryParams: HCkJsonObject;
resp: HCkHttpResponse;
sbResponseBody: HCkStringBuilder;
jResp: HCkJsonObject;
respStatusCode: Integer;
field: PWideChar;
value: PWideChar;
Title: PWideChar;
Active: PWideChar;
Created_at: PWideChar;
Default: PWideChar;
Description: PWideChar;
Id: PWideChar;
Position: PWideChar;
Utc: PWideChar;
Sint_c: PWideChar;
Updated_at: PWideChar;
v_Url: PWideChar;
App_installation: PWideChar;
Categories: PWideChar;
Permissions: PWideChar;
Usage_1h: PWideChar;
Usage_7d: PWideChar;
Usage_24h: PWideChar;
Usage_30d: PWideChar;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := CkHttp_Create();
CkHttp_putBasicAuth(http,True);
CkHttp_putLogin(http,'login');
CkHttp_putPassword(http,'password');
queryParams := CkJsonObject_Create();
CkJsonObject_UpdateString(queryParams,'macro_id','<integer>');
CkJsonObject_UpdateString(queryParams,'ticket_id','<integer>');
CkHttp_SetRequestHeader(http,'Accept','application/json');
resp := CkHttp_QuickRequestParams(http,'GET','https://example.zendesk.com/api/v2/macros/new',queryParams);
if (CkHttp_getLastMethodSuccess(http) = False) then
begin
Memo1.Lines.Add(CkHttp__lastErrorText(http));
Exit;
end;
sbResponseBody := CkStringBuilder_Create();
CkHttpResponse_GetBodySb(resp,sbResponseBody);
jResp := CkJsonObject_Create();
CkJsonObject_LoadSb(jResp,sbResponseBody);
CkJsonObject_putEmitCompact(jResp,False);
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(CkJsonObject__emit(jResp));
respStatusCode := CkHttpResponse_getStatusCode(resp);
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(CkHttpResponse__header(resp));
Memo1.Lines.Add('Failed.');
CkHttpResponse_Dispose(resp);
Exit;
end;
CkHttpResponse_Dispose(resp);
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "macro": {
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "title": "<string>",
// "active": "<boolean>",
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "position": "<integer>",
// "restriction": {
// "utc": -57663786.73485631,
// "sint_c": 56026975.00248328
// },
// "updated_at": "<dateTime>",
// "url": "<string>",
// "app_installation": "<string>",
// "categories": "<string>",
// "permissions": "<string>",
// "usage_1h": "<integer>",
// "usage_7d": "<integer>",
// "usage_24h": "<integer>",
// "usage_30d": "<integer>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Title := CkJsonObject__stringOf(jResp,'macro.title');
Active := CkJsonObject__stringOf(jResp,'macro.active');
Created_at := CkJsonObject__stringOf(jResp,'macro.created_at');
Default := CkJsonObject__stringOf(jResp,'macro.default');
Description := CkJsonObject__stringOf(jResp,'macro.description');
Id := CkJsonObject__stringOf(jResp,'macro.id');
Position := CkJsonObject__stringOf(jResp,'macro.position');
Utc := CkJsonObject__stringOf(jResp,'macro.restriction.utc');
Sint_c := CkJsonObject__stringOf(jResp,'macro.restriction.sint_c');
Updated_at := CkJsonObject__stringOf(jResp,'macro.updated_at');
v_Url := CkJsonObject__stringOf(jResp,'macro.url');
App_installation := CkJsonObject__stringOf(jResp,'macro.app_installation');
Categories := CkJsonObject__stringOf(jResp,'macro.categories');
Permissions := CkJsonObject__stringOf(jResp,'macro.permissions');
Usage_1h := CkJsonObject__stringOf(jResp,'macro.usage_1h');
Usage_7d := CkJsonObject__stringOf(jResp,'macro.usage_7d');
Usage_24h := CkJsonObject__stringOf(jResp,'macro.usage_24h');
Usage_30d := CkJsonObject__stringOf(jResp,'macro.usage_30d');
i := 0;
count_i := CkJsonObject_SizeOfArray(jResp,'macro.actions');
while i < count_i do
begin
CkJsonObject_putI(jResp,i);
field := CkJsonObject__stringOf(jResp,'macro.actions[i].field');
value := CkJsonObject__stringOf(jResp,'macro.actions[i].value');
i := i + 1;
end;
CkHttp_Dispose(http);
CkJsonObject_Dispose(queryParams);
CkStringBuilder_Dispose(sbResponseBody);
CkJsonObject_Dispose(jResp);
Curl Command
curl -u login:password -G -d "macro_id=%3Cinteger%3E"
-d "ticket_id=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/macros/new
Postman Collection Item JSON
{
"name": "Show Macro Replica",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/new?macro_id=<integer>&ticket_id=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"new"
],
"query": [
{
"key": "macro_id",
"value": "<integer>",
"description": "(Required) The ID of the macro to replicate"
},
{
"key": "ticket_id",
"value": "<integer>",
"description": "(Required) The ID of the ticket from which to build a macro replica"
}
]
},
"description": "Returns an unpersisted macro representation derived from a ticket or macro.\n\nThe endpoint takes one of the following query parameters: `macro_id` or `ticket_id`. If you include both, `macro_id` is used.\n\n#### Allowed For\n* Agents\n"
},
"response": [
{
"name": "Success Response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/new?macro_id=<integer>&ticket_id=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"new"
],
"query": [
{
"key": "macro_id",
"value": "<integer>",
"description": "(Required) The ID of the macro to replicate"
},
{
"key": "ticket_id",
"value": "<integer>",
"description": "(Required) The ID of the ticket from which to build a macro replica"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"macro\": {\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"restriction\": {\n \"utc\": -57663786.73485631,\n \"sint_c\": 56026975.00248328\n },\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"app_installation\": \"<string>\",\n \"categories\": \"<string>\",\n \"permissions\": \"<string>\",\n \"usage_1h\": \"<integer>\",\n \"usage_7d\": \"<integer>\",\n \"usage_24h\": \"<integer>\",\n \"usage_30d\": \"<integer>\"\n }\n}"
}
]
}
