Chilkat Tools

delphiAx / Support API / Reorder Triggers

var
http: TChilkatHttp;
success: Integer;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
field: WideString;
operator: WideString;
value: WideString;
Title: WideString;
Active: WideString;
Category_id: WideString;
Created_at: WideString;
Default: WideString;
Description: WideString;
Id: WideString;
Position: WideString;
Raw_title: WideString;
Updated_at: WideString;
v_Url: WideString;
i: Integer;
count_i: Integer;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := TChilkatHttp.Create(Self);

http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';

http.SetRequestHeader('Accept','application/json');

resp := http.QuickRequest('PUT','https://example.zendesk.com/api/v2/triggers/reorder');
if (http.LastMethodSuccess = 0) then
  begin
    Memo1.Lines.Add(http.LastErrorText);
    Exit;
  end;

sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);

jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());

respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(resp.Header);
    Memo1.Lines.Add('Failed.');

    Exit;
  end;

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "trigger": {
//     "conditions": {
//       "all": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "any": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ]
//     },
//     "actions": [
//       {
//         "field": "<string>",
//         "value": "<string>"
//       },
//       {
//         "field": "<string>",
//         "value": "<string>"
//       }
//     ],
//     "title": "<string>",
//     "active": "<boolean>",
//     "category_id": "<string>",
//     "created_at": "<string>",
//     "default": "<boolean>",
//     "description": "<string>",
//     "id": "<integer>",
//     "position": "<integer>",
//     "raw_title": "<string>",
//     "updated_at": "<string>",
//     "url": "<string>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Title := jResp.StringOf('trigger.title');
Active := jResp.StringOf('trigger.active');
Category_id := jResp.StringOf('trigger.category_id');
Created_at := jResp.StringOf('trigger.created_at');
Default := jResp.StringOf('trigger.default');
Description := jResp.StringOf('trigger.description');
Id := jResp.StringOf('trigger.id');
Position := jResp.StringOf('trigger.position');
Raw_title := jResp.StringOf('trigger.raw_title');
Updated_at := jResp.StringOf('trigger.updated_at');
v_Url := jResp.StringOf('trigger.url');
i := 0;
count_i := jResp.SizeOfArray('trigger.conditions.all');
while i < count_i do
  begin
    jResp.I := i;
    field := jResp.StringOf('trigger.conditions.all[i].field');
    operator := jResp.StringOf('trigger.conditions.all[i].operator');
    value := jResp.StringOf('trigger.conditions.all[i].value');
    i := i + 1;
  end;

i := 0;
count_i := jResp.SizeOfArray('trigger.conditions.any');
while i < count_i do
  begin
    jResp.I := i;
    field := jResp.StringOf('trigger.conditions.any[i].field');
    operator := jResp.StringOf('trigger.conditions.any[i].operator');
    value := jResp.StringOf('trigger.conditions.any[i].value');
    i := i + 1;
  end;

i := 0;
count_i := jResp.SizeOfArray('trigger.actions');
while i < count_i do
  begin
    jResp.I := i;
    field := jResp.StringOf('trigger.actions[i].field');
    value := jResp.StringOf('trigger.actions[i].value');
    i := i + 1;
  end;

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/reorder

Postman Collection Item JSON

{
  "name": "Reorder Triggers",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/triggers/reorder",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "triggers",
        "reorder"
      ]
    },
    "description": "Alters the firing order of triggers in the account. See\n[Reordering and sorting triggers](https://support.zendesk.com/hc/en-us/articles/115015696088)\nin the Zendesk Help Center. The firing order is set in a `trigger_ids` array in the request body.\n\nYou must include every trigger id in your account to reorder the triggers. If not, the endpoint will return 404 Forbidden.\n\nReordering triggers via the API is not permitted if you have more than one trigger category. If there is more than one\ntrigger category, the endpoint will return a `LimitOneCategory` error.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/triggers/reorder",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "triggers",
            "reorder"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"trigger\": {\n    \"conditions\": {\n      \"all\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"any\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ]\n    },\n    \"actions\": [\n      {\n        \"field\": \"<string>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"field\": \"<string>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"title\": \"<string>\",\n    \"active\": \"<boolean>\",\n    \"category_id\": \"<string>\",\n    \"created_at\": \"<string>\",\n    \"default\": \"<boolean>\",\n    \"description\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"position\": \"<integer>\",\n    \"raw_title\": \"<string>\",\n    \"updated_at\": \"<string>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}

Chilkat Online Tools

delphiAx / Support API / Reorder Triggers

Curl Command

Postman Collection Item JSON