delphiAx / Support API / List Audits for a Ticket
Back to Collection Items
var
http: TChilkatHttp;
success: Integer;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
author_id: WideString;
created_at: WideString;
id: WideString;
Fugiat2_: WideString;
Aliqua4f: Integer;
ticket_id: WideString;
Channel: WideString;
Amet29d: WideString;
Aliqua_b0: WideString;
Amet_24: WideString;
Non_b8: Integer;
In_3a: Integer;
Occaecat_d98: Integer;
Commodo_60e: Integer;
j: Integer;
count_j: Integer;
in14: WideString;
consequat_b9: Integer;
Lorem4: Integer;
incididunt_a: WideString;
ipsume1: Integer;
laboris_8c: WideString;
consectetur6: Integer;
officia1: Integer;
minim_27: Integer;
Ut7_2: WideString;
count: WideString;
next_page: WideString;
previous_page: WideString;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := TChilkatHttp.Create(Self);
http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';
http.SetRequestHeader('Accept','application/json');
sbResponseBody := TChilkatStringBuilder.Create(Self);
success := http.QuickGetSb('https://example.zendesk.com/api/v2/tickets/:ticket_id/audits',sbResponseBody.ControlInterface);
if (success = 0) then
begin
Memo1.Lines.Add(http.LastErrorText);
Exit;
end;
jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());
respStatusCode := http.LastStatus;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(http.LastHeader);
Memo1.Lines.Add('Failed.');
Exit;
end;
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "audits": [
// {
// "author_id": "<integer>",
// "created_at": "<dateTime>",
// "events": [
// {
// "in14": 98255426.2140105,
// "consequat_b9": false,
// "Lorem4": -18718960,
// "incididunt_a": 91476803.94307658
// },
// {
// "ipsume1": -99329065,
// "laboris_8c": 89859673.3933256,
// "consectetur6": true
// }
// ],
// "id": "<integer>",
// "metadata": {
// "fugiat2_": 32930402.342455566,
// "aliqua4f": false
// },
// "ticket_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "amet29d": "veniam",
// "aliqua_b0": -53884767.66002053,
// "amet_24": 77146472.24303994,
// "non_b8": 30237848
// }
// }
// },
// {
// "author_id": "<integer>",
// "created_at": "<dateTime>",
// "events": [
// {
// "officia1": true
// },
// {
// "minim_27": true,
// "Ut7_2": -37549201.88334068
// }
// ],
// "id": "<integer>",
// "metadata": {
// "in_3a": 96878618,
// "occaecat_d98": 24309571
// },
// "ticket_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "commodo_60e": true
// }
// }
// }
// ],
// "count": "<integer>",
// "next_page": "<string>",
// "previous_page": "<string>"
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count := jResp.StringOf('count');
next_page := jResp.StringOf('next_page');
previous_page := jResp.StringOf('previous_page');
i := 0;
count_i := jResp.SizeOfArray('audits');
while i < count_i do
begin
jResp.I := i;
author_id := jResp.StringOf('audits[i].author_id');
created_at := jResp.StringOf('audits[i].created_at');
id := jResp.StringOf('audits[i].id');
Fugiat2_ := jResp.StringOf('audits[i].metadata.fugiat2_');
Aliqua4f := jResp.BoolOf('audits[i].metadata.aliqua4f');
ticket_id := jResp.StringOf('audits[i].ticket_id');
Channel := jResp.StringOf('audits[i].via.channel');
Amet29d := jResp.StringOf('audits[i].via.source.amet29d');
Aliqua_b0 := jResp.StringOf('audits[i].via.source.aliqua_b0');
Amet_24 := jResp.StringOf('audits[i].via.source.amet_24');
Non_b8 := jResp.IntOf('audits[i].via.source.non_b8');
In_3a := jResp.IntOf('audits[i].metadata.in_3a');
Occaecat_d98 := jResp.IntOf('audits[i].metadata.occaecat_d98');
Commodo_60e := jResp.BoolOf('audits[i].via.source.commodo_60e');
j := 0;
count_j := jResp.SizeOfArray('audits[i].events');
while j < count_j do
begin
jResp.J := j;
in14 := jResp.StringOf('audits[i].events[j].in14');
consequat_b9 := jResp.BoolOf('audits[i].events[j].consequat_b9');
Lorem4 := jResp.IntOf('audits[i].events[j].Lorem4');
incididunt_a := jResp.StringOf('audits[i].events[j].incididunt_a');
ipsume1 := jResp.IntOf('audits[i].events[j].ipsume1');
laboris_8c := jResp.StringOf('audits[i].events[j].laboris_8c');
consectetur6 := jResp.BoolOf('audits[i].events[j].consectetur6');
officia1 := jResp.BoolOf('audits[i].events[j].officia1');
minim_27 := jResp.BoolOf('audits[i].events[j].minim_27');
Ut7_2 := jResp.StringOf('audits[i].events[j].Ut7_2');
j := j + 1;
end;
i := i + 1;
end;
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/audits
Postman Collection Item JSON
{
"name": "List Audits for a Ticket",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"audits"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "Lists the audits for a specified ticket.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n**Note**: Audits for [Archived Tickets](https://support.zendesk.com/hc/en-us/articles/4408887617050) do not support pagination for this endpoint.\n\n#### Allowed for\n\n* Agents\n"
},
"response": [
{
"name": "OK response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"audits"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"audits\": [\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"in14\": 98255426.2140105,\n \"consequat_b9\": false,\n \"Lorem4\": -18718960,\n \"incididunt_a\": 91476803.94307658\n },\n {\n \"ipsume1\": -99329065,\n \"laboris_8c\": 89859673.3933256,\n \"consectetur6\": true\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"fugiat2_\": 32930402.342455566,\n \"aliqua4f\": false\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"amet29d\": \"veniam\",\n \"aliqua_b0\": -53884767.66002053,\n \"amet_24\": 77146472.24303994,\n \"non_b8\": 30237848\n }\n }\n },\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"officia1\": true\n },\n {\n \"minim_27\": true,\n \"Ut7_2\": -37549201.88334068\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"in_3a\": 96878618,\n \"occaecat_d98\": 24309571\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"commodo_60e\": true\n }\n }\n }\n ],\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\"\n}"
}
]
}
