delphiAx / Support API / Create Many Tickets
Back to Collection Items
var
http: TChilkatHttp;
success: Integer;
json: TChilkatJsonObject;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
id: WideString;
index: WideString;
Id: WideString;
Message: WideString;
Progress: WideString;
Status: WideString;
Total: WideString;
v_Url: WideString;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := TChilkatHttp.Create(Self);
http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "tickets": [
// {
// "comment": {
// "attachments": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// ],
// "audit_id": "<integer>",
// "author_id": "<integer>",
// "body": "<string>",
// "created_at": "<dateTime>",
// "html_body": "<string>",
// "id": "<integer>",
// "metadata": {
// "aliquip00": "esse in officia eu laboris"
// },
// "plain_body": "<string>",
// "public": "<boolean>",
// "type": "<string>",
// "uploads": [
// "<string>",
// "<string>"
// ],
// "via": {
// "channel": "<string>",
// "source": {
// "dolor9b": -14933952.781100765
// }
// }
// },
// "additional_collaborators": [
// {
// "email": "<email>",
// "name": "<string>"
// },
// {
// "email": "<email>",
// "name": "<string>"
// }
// ],
// "assignee_email": "<email>",
// "assignee_id": "<integer>",
// "attribute_value_ids": [
// "<integer>",
// "<integer>"
// ],
// "collaborator_ids": "<array>",
// "custom_fields": "<array>",
// "custom_status_id": "<integer>",
// "due_at": "<dateTime>",
// "email_ccs": [
// {
// "action": "put",
// "user_email": "<email>",
// "user_id": "<string>",
// "user_name": "<string>"
// },
// {
// "action": "delete",
// "user_email": "<email>",
// "user_id": "<string>",
// "user_name": "<string>"
// }
// ],
// "external_id": "<string>",
// "followers": [
// {
// "action": "delete",
// "user_email": "<email>",
// "user_id": "<string>"
// },
// {
// "action": "delete",
// "user_email": "<email>",
// "user_id": "<string>"
// }
// ],
// "group_id": "<integer>",
// "organization_id": "<integer>",
// "priority": "low",
// "problem_id": "<integer>",
// "requester_id": "<integer>",
// "safe_update": "<boolean>",
// "sharing_agreement_ids": [
// "<integer>",
// "<integer>"
// ],
// "status": "hold",
// "subject": "<string>",
// "tags": "<array>",
// "type": "task",
// "updated_stamp": "<dateTime>",
// "brand_id": "<integer>",
// "collaborators": "<array>",
// "email_cc_ids": "<array>",
// "follower_ids": "<array>",
// "macro_ids": "<array>",
// "raw_subject": "<string>",
// "recipient": "<string>",
// "submitter_id": "<integer>",
// "ticket_form_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "from": {
// "address": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "title": "<string>"
// },
// "rel": "<string>",
// "to": {
// "address": "<string>",
// "name": "<string>"
// }
// }
// },
// "via_followup_source_id": "<integer>"
// },
// {
// "comment": {
// "attachments": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// ],
// "audit_id": "<integer>",
// "author_id": "<integer>",
// "body": "<string>",
// "created_at": "<dateTime>",
// "html_body": "<string>",
// "id": "<integer>",
// "metadata": {
// "nostrud4f6": 80919887.74996167,
// "dolor_73": -52362592
// },
// "plain_body": "<string>",
// "public": "<boolean>",
// "type": "<string>",
// "uploads": [
// "<string>",
// "<string>"
// ],
// "via": {
// "channel": "<string>",
// "source": {
// "aliquip_b": "labore",
// "veniam_354": false
// }
// }
// },
// "additional_collaborators": [
// {
// "email": "<email>",
// "name": "<string>"
// },
// {
// "email": "<email>",
// "name": "<string>"
// }
// ],
// "assignee_email": "<email>",
// "assignee_id": "<integer>",
// "attribute_value_ids": [
// "<integer>",
// "<integer>"
// ],
// "collaborator_ids": "<array>",
// "custom_fields": "<array>",
// "custom_status_id": "<integer>",
// "due_at": "<dateTime>",
// "email_ccs": [
// {
// "action": "put",
// "user_email": "<email>",
// "user_id": "<string>",
// "user_name": "<string>"
// },
// {
// "action": "put",
// "user_email": "<email>",
// "user_id": "<string>",
// "user_name": "<string>"
// }
// ],
// "external_id": "<string>",
// "followers": [
// {
// "action": "put",
// "user_email": "<email>",
// "user_id": "<string>"
// },
// {
// "action": "delete",
// "user_email": "<email>",
// "user_id": "<string>"
// }
// ],
// "group_id": "<integer>",
// "organization_id": "<integer>",
// "priority": "low",
// "problem_id": "<integer>",
// "requester_id": "<integer>",
// "safe_update": "<boolean>",
// "sharing_agreement_ids": [
// "<integer>",
// "<integer>"
// ],
// "status": "solved",
// "subject": "<string>",
// "tags": "<array>",
// "type": "incident",
// "updated_stamp": "<dateTime>",
// "brand_id": "<integer>",
// "collaborators": "<array>",
// "email_cc_ids": "<array>",
// "follower_ids": "<array>",
// "macro_ids": "<array>",
// "raw_subject": "<string>",
// "recipient": "<string>",
// "submitter_id": "<integer>",
// "ticket_form_id": "<integer>",
// "via": {
// "channel": "<string>",
// "source": {
// "from": {
// "address": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "title": "<string>"
// },
// "rel": "<string>",
// "to": {
// "address": "<string>",
// "name": "<string>"
// }
// }
// },
// "via_followup_source_id": "<integer>"
// }
// ]
// }
json := TChilkatJsonObject.Create(Self);
json.UpdateString('tickets[0].comment.attachments[0].content_type','<string>');
json.UpdateString('tickets[0].comment.attachments[0].content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].deleted','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].file_name','<string>');
json.UpdateString('tickets[0].comment.attachments[0].height','<string>');
json.UpdateString('tickets[0].comment.attachments[0].id','<integer>');
json.UpdateString('tickets[0].comment.attachments[0].inline','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].malware_access_override','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].malware_scan_result','<string>');
json.UpdateString('tickets[0].comment.attachments[0].mapped_content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].size','<integer>');
json.UpdateString('tickets[0].comment.attachments[0].url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].width','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].content_type','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].deleted','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].file_name','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].height','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].id','<integer>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].inline','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].malware_access_override','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].malware_scan_result','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].mapped_content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].size','<integer>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[0].width','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].content_type','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].deleted','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].file_name','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].height','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].id','<integer>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].inline','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].malware_access_override','<boolean>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].malware_scan_result','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].mapped_content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].size','<integer>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].url','<string>');
json.UpdateString('tickets[0].comment.attachments[0].thumbnails[1].width','<string>');
json.UpdateString('tickets[0].comment.attachments[1].content_type','<string>');
json.UpdateString('tickets[0].comment.attachments[1].content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].deleted','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].file_name','<string>');
json.UpdateString('tickets[0].comment.attachments[1].height','<string>');
json.UpdateString('tickets[0].comment.attachments[1].id','<integer>');
json.UpdateString('tickets[0].comment.attachments[1].inline','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].malware_access_override','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].malware_scan_result','<string>');
json.UpdateString('tickets[0].comment.attachments[1].mapped_content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].size','<integer>');
json.UpdateString('tickets[0].comment.attachments[1].url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].width','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].content_type','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].deleted','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].file_name','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].height','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].id','<integer>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].inline','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].malware_access_override','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].malware_scan_result','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].mapped_content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].size','<integer>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[0].width','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].content_type','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].deleted','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].file_name','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].height','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].id','<integer>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].inline','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].malware_access_override','<boolean>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].malware_scan_result','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].mapped_content_url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].size','<integer>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].url','<string>');
json.UpdateString('tickets[0].comment.attachments[1].thumbnails[1].width','<string>');
json.UpdateString('tickets[0].comment.audit_id','<integer>');
json.UpdateString('tickets[0].comment.author_id','<integer>');
json.UpdateString('tickets[0].comment.body','<string>');
json.UpdateString('tickets[0].comment.created_at','<dateTime>');
json.UpdateString('tickets[0].comment.html_body','<string>');
json.UpdateString('tickets[0].comment.id','<integer>');
json.UpdateString('tickets[0].comment.metadata.aliquip00','esse in officia eu laboris');
json.UpdateString('tickets[0].comment.plain_body','<string>');
json.UpdateString('tickets[0].comment.public','<boolean>');
json.UpdateString('tickets[0].comment.type','<string>');
json.UpdateString('tickets[0].comment.uploads[0]','<string>');
json.UpdateString('tickets[0].comment.uploads[1]','<string>');
json.UpdateString('tickets[0].comment.via.channel','<string>');
json.UpdateNumber('tickets[0].comment.via.source.dolor9b','-14933952.781100765');
json.UpdateString('tickets[0].additional_collaborators[0].email','<email>');
json.UpdateString('tickets[0].additional_collaborators[0].name','<string>');
json.UpdateString('tickets[0].additional_collaborators[1].email','<email>');
json.UpdateString('tickets[0].additional_collaborators[1].name','<string>');
json.UpdateString('tickets[0].assignee_email','<email>');
json.UpdateString('tickets[0].assignee_id','<integer>');
json.UpdateString('tickets[0].attribute_value_ids[0]','<integer>');
json.UpdateString('tickets[0].attribute_value_ids[1]','<integer>');
json.UpdateString('tickets[0].collaborator_ids','<array>');
json.UpdateString('tickets[0].custom_fields','<array>');
json.UpdateString('tickets[0].custom_status_id','<integer>');
json.UpdateString('tickets[0].due_at','<dateTime>');
json.UpdateString('tickets[0].email_ccs[0].action','put');
json.UpdateString('tickets[0].email_ccs[0].user_email','<email>');
json.UpdateString('tickets[0].email_ccs[0].user_id','<string>');
json.UpdateString('tickets[0].email_ccs[0].user_name','<string>');
json.UpdateString('tickets[0].email_ccs[1].action','delete');
json.UpdateString('tickets[0].email_ccs[1].user_email','<email>');
json.UpdateString('tickets[0].email_ccs[1].user_id','<string>');
json.UpdateString('tickets[0].email_ccs[1].user_name','<string>');
json.UpdateString('tickets[0].external_id','<string>');
json.UpdateString('tickets[0].followers[0].action','delete');
json.UpdateString('tickets[0].followers[0].user_email','<email>');
json.UpdateString('tickets[0].followers[0].user_id','<string>');
json.UpdateString('tickets[0].followers[1].action','delete');
json.UpdateString('tickets[0].followers[1].user_email','<email>');
json.UpdateString('tickets[0].followers[1].user_id','<string>');
json.UpdateString('tickets[0].group_id','<integer>');
json.UpdateString('tickets[0].organization_id','<integer>');
json.UpdateString('tickets[0].priority','low');
json.UpdateString('tickets[0].problem_id','<integer>');
json.UpdateString('tickets[0].requester_id','<integer>');
json.UpdateString('tickets[0].safe_update','<boolean>');
json.UpdateString('tickets[0].sharing_agreement_ids[0]','<integer>');
json.UpdateString('tickets[0].sharing_agreement_ids[1]','<integer>');
json.UpdateString('tickets[0].status','hold');
json.UpdateString('tickets[0].subject','<string>');
json.UpdateString('tickets[0].tags','<array>');
json.UpdateString('tickets[0].type','task');
json.UpdateString('tickets[0].updated_stamp','<dateTime>');
json.UpdateString('tickets[0].brand_id','<integer>');
json.UpdateString('tickets[0].collaborators','<array>');
json.UpdateString('tickets[0].email_cc_ids','<array>');
json.UpdateString('tickets[0].follower_ids','<array>');
json.UpdateString('tickets[0].macro_ids','<array>');
json.UpdateString('tickets[0].raw_subject','<string>');
json.UpdateString('tickets[0].recipient','<string>');
json.UpdateString('tickets[0].submitter_id','<integer>');
json.UpdateString('tickets[0].ticket_form_id','<integer>');
json.UpdateString('tickets[0].via.channel','<string>');
json.UpdateString('tickets[0].via.source.from.address','<string>');
json.UpdateString('tickets[0].via.source.from.id','<integer>');
json.UpdateString('tickets[0].via.source.from.name','<string>');
json.UpdateString('tickets[0].via.source.from.title','<string>');
json.UpdateString('tickets[0].via.source.rel','<string>');
json.UpdateString('tickets[0].via.source.to.address','<string>');
json.UpdateString('tickets[0].via.source.to.name','<string>');
json.UpdateString('tickets[0].via_followup_source_id','<integer>');
json.UpdateString('tickets[1].comment.attachments[0].content_type','<string>');
json.UpdateString('tickets[1].comment.attachments[0].content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].deleted','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].file_name','<string>');
json.UpdateString('tickets[1].comment.attachments[0].height','<string>');
json.UpdateString('tickets[1].comment.attachments[0].id','<integer>');
json.UpdateString('tickets[1].comment.attachments[0].inline','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].malware_access_override','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].malware_scan_result','<string>');
json.UpdateString('tickets[1].comment.attachments[0].mapped_content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].size','<integer>');
json.UpdateString('tickets[1].comment.attachments[0].url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].width','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].content_type','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].deleted','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].file_name','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].height','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].id','<integer>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].inline','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].malware_access_override','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].malware_scan_result','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].mapped_content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].size','<integer>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[0].width','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].content_type','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].deleted','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].file_name','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].height','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].id','<integer>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].inline','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].malware_access_override','<boolean>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].malware_scan_result','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].mapped_content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].size','<integer>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].url','<string>');
json.UpdateString('tickets[1].comment.attachments[0].thumbnails[1].width','<string>');
json.UpdateString('tickets[1].comment.attachments[1].content_type','<string>');
json.UpdateString('tickets[1].comment.attachments[1].content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].deleted','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].file_name','<string>');
json.UpdateString('tickets[1].comment.attachments[1].height','<string>');
json.UpdateString('tickets[1].comment.attachments[1].id','<integer>');
json.UpdateString('tickets[1].comment.attachments[1].inline','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].malware_access_override','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].malware_scan_result','<string>');
json.UpdateString('tickets[1].comment.attachments[1].mapped_content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].size','<integer>');
json.UpdateString('tickets[1].comment.attachments[1].url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].width','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].content_type','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].deleted','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].file_name','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].height','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].id','<integer>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].inline','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].malware_access_override','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].malware_scan_result','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].mapped_content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].size','<integer>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[0].width','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].content_type','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].deleted','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].file_name','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].height','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].id','<integer>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].inline','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].malware_access_override','<boolean>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].malware_scan_result','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].mapped_content_url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].size','<integer>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].url','<string>');
json.UpdateString('tickets[1].comment.attachments[1].thumbnails[1].width','<string>');
json.UpdateString('tickets[1].comment.audit_id','<integer>');
json.UpdateString('tickets[1].comment.author_id','<integer>');
json.UpdateString('tickets[1].comment.body','<string>');
json.UpdateString('tickets[1].comment.created_at','<dateTime>');
json.UpdateString('tickets[1].comment.html_body','<string>');
json.UpdateString('tickets[1].comment.id','<integer>');
json.UpdateNumber('tickets[1].comment.metadata.nostrud4f6','80919887.74996167');
json.UpdateInt('tickets[1].comment.metadata.dolor_73',-52362592);
json.UpdateString('tickets[1].comment.plain_body','<string>');
json.UpdateString('tickets[1].comment.public','<boolean>');
json.UpdateString('tickets[1].comment.type','<string>');
json.UpdateString('tickets[1].comment.uploads[0]','<string>');
json.UpdateString('tickets[1].comment.uploads[1]','<string>');
json.UpdateString('tickets[1].comment.via.channel','<string>');
json.UpdateString('tickets[1].comment.via.source.aliquip_b','labore');
json.UpdateBool('tickets[1].comment.via.source.veniam_354',0);
json.UpdateString('tickets[1].additional_collaborators[0].email','<email>');
json.UpdateString('tickets[1].additional_collaborators[0].name','<string>');
json.UpdateString('tickets[1].additional_collaborators[1].email','<email>');
json.UpdateString('tickets[1].additional_collaborators[1].name','<string>');
json.UpdateString('tickets[1].assignee_email','<email>');
json.UpdateString('tickets[1].assignee_id','<integer>');
json.UpdateString('tickets[1].attribute_value_ids[0]','<integer>');
json.UpdateString('tickets[1].attribute_value_ids[1]','<integer>');
json.UpdateString('tickets[1].collaborator_ids','<array>');
json.UpdateString('tickets[1].custom_fields','<array>');
json.UpdateString('tickets[1].custom_status_id','<integer>');
json.UpdateString('tickets[1].due_at','<dateTime>');
json.UpdateString('tickets[1].email_ccs[0].action','put');
json.UpdateString('tickets[1].email_ccs[0].user_email','<email>');
json.UpdateString('tickets[1].email_ccs[0].user_id','<string>');
json.UpdateString('tickets[1].email_ccs[0].user_name','<string>');
json.UpdateString('tickets[1].email_ccs[1].action','put');
json.UpdateString('tickets[1].email_ccs[1].user_email','<email>');
json.UpdateString('tickets[1].email_ccs[1].user_id','<string>');
json.UpdateString('tickets[1].email_ccs[1].user_name','<string>');
json.UpdateString('tickets[1].external_id','<string>');
json.UpdateString('tickets[1].followers[0].action','put');
json.UpdateString('tickets[1].followers[0].user_email','<email>');
json.UpdateString('tickets[1].followers[0].user_id','<string>');
json.UpdateString('tickets[1].followers[1].action','delete');
json.UpdateString('tickets[1].followers[1].user_email','<email>');
json.UpdateString('tickets[1].followers[1].user_id','<string>');
json.UpdateString('tickets[1].group_id','<integer>');
json.UpdateString('tickets[1].organization_id','<integer>');
json.UpdateString('tickets[1].priority','low');
json.UpdateString('tickets[1].problem_id','<integer>');
json.UpdateString('tickets[1].requester_id','<integer>');
json.UpdateString('tickets[1].safe_update','<boolean>');
json.UpdateString('tickets[1].sharing_agreement_ids[0]','<integer>');
json.UpdateString('tickets[1].sharing_agreement_ids[1]','<integer>');
json.UpdateString('tickets[1].status','solved');
json.UpdateString('tickets[1].subject','<string>');
json.UpdateString('tickets[1].tags','<array>');
json.UpdateString('tickets[1].type','incident');
json.UpdateString('tickets[1].updated_stamp','<dateTime>');
json.UpdateString('tickets[1].brand_id','<integer>');
json.UpdateString('tickets[1].collaborators','<array>');
json.UpdateString('tickets[1].email_cc_ids','<array>');
json.UpdateString('tickets[1].follower_ids','<array>');
json.UpdateString('tickets[1].macro_ids','<array>');
json.UpdateString('tickets[1].raw_subject','<string>');
json.UpdateString('tickets[1].recipient','<string>');
json.UpdateString('tickets[1].submitter_id','<integer>');
json.UpdateString('tickets[1].ticket_form_id','<integer>');
json.UpdateString('tickets[1].via.channel','<string>');
json.UpdateString('tickets[1].via.source.from.address','<string>');
json.UpdateString('tickets[1].via.source.from.id','<integer>');
json.UpdateString('tickets[1].via.source.from.name','<string>');
json.UpdateString('tickets[1].via.source.from.title','<string>');
json.UpdateString('tickets[1].via.source.rel','<string>');
json.UpdateString('tickets[1].via.source.to.address','<string>');
json.UpdateString('tickets[1].via.source.to.name','<string>');
json.UpdateString('tickets[1].via_followup_source_id','<integer>');
http.SetRequestHeader('Content-Type','application/json');
http.SetRequestHeader('Accept','application/json');
resp := http.PostJson3('https://example.zendesk.com/api/v2/tickets/create_many','application/json',json.ControlInterface);
if (http.LastMethodSuccess = 0) then
begin
Memo1.Lines.Add(http.LastErrorText);
Exit;
end;
sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);
jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());
respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(resp.Header);
Memo1.Lines.Add('Failed.');
Exit;
end;
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "job_status": {
// "id": "<string>",
// "message": "<string>",
// "progress": "<integer>",
// "results": [
// {
// "id": "<integer>",
// "index": "<integer>"
// },
// {
// "id": "<integer>",
// "index": "<integer>"
// }
// ],
// "status": "<string>",
// "total": "<integer>",
// "url": "<string>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Id := jResp.StringOf('job_status.id');
Message := jResp.StringOf('job_status.message');
Progress := jResp.StringOf('job_status.progress');
Status := jResp.StringOf('job_status.status');
Total := jResp.StringOf('job_status.total');
v_Url := jResp.StringOf('job_status.url');
i := 0;
count_i := jResp.SizeOfArray('job_status.results');
while i < count_i do
begin
jResp.I := i;
id := jResp.StringOf('job_status.results[i].id');
index := jResp.StringOf('job_status.results[i].index');
i := i + 1;
end;
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"tickets": [
{
"comment": {
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"aliquip00": "esse in officia eu laboris"
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"dolor9b": -14933952.781100765
}
}
},
"additional_collaborators": [
{
"email": "<email>",
"name": "<string>"
},
{
"email": "<email>",
"name": "<string>"
}
],
"assignee_email": "<email>",
"assignee_id": "<integer>",
"attribute_value_ids": [
"<integer>",
"<integer>"
],
"collaborator_ids": "<array>",
"custom_fields": "<array>",
"custom_status_id": "<integer>",
"due_at": "<dateTime>",
"email_ccs": [
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
},
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
}
],
"external_id": "<string>",
"followers": [
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>"
},
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>"
}
],
"group_id": "<integer>",
"organization_id": "<integer>",
"priority": "low",
"problem_id": "<integer>",
"requester_id": "<integer>",
"safe_update": "<boolean>",
"sharing_agreement_ids": [
"<integer>",
"<integer>"
],
"status": "hold",
"subject": "<string>",
"tags": "<array>",
"type": "task",
"updated_stamp": "<dateTime>",
"brand_id": "<integer>",
"collaborators": "<array>",
"email_cc_ids": "<array>",
"follower_ids": "<array>",
"macro_ids": "<array>",
"raw_subject": "<string>",
"recipient": "<string>",
"submitter_id": "<integer>",
"ticket_form_id": "<integer>",
"via": {
"channel": "<string>",
"source": {
"from": {
"address": "<string>",
"id": "<integer>",
"name": "<string>",
"title": "<string>"
},
"rel": "<string>",
"to": {
"address": "<string>",
"name": "<string>"
}
}
},
"via_followup_source_id": "<integer>"
},
{
"comment": {
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"nostrud4f6": 80919887.74996167,
"dolor_73": -52362592
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"aliquip_b": "labore",
"veniam_354": false
}
}
},
"additional_collaborators": [
{
"email": "<email>",
"name": "<string>"
},
{
"email": "<email>",
"name": "<string>"
}
],
"assignee_email": "<email>",
"assignee_id": "<integer>",
"attribute_value_ids": [
"<integer>",
"<integer>"
],
"collaborator_ids": "<array>",
"custom_fields": "<array>",
"custom_status_id": "<integer>",
"due_at": "<dateTime>",
"email_ccs": [
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
},
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
}
],
"external_id": "<string>",
"followers": [
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>"
},
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>"
}
],
"group_id": "<integer>",
"organization_id": "<integer>",
"priority": "low",
"problem_id": "<integer>",
"requester_id": "<integer>",
"safe_update": "<boolean>",
"sharing_agreement_ids": [
"<integer>",
"<integer>"
],
"status": "solved",
"subject": "<string>",
"tags": "<array>",
"type": "incident",
"updated_stamp": "<dateTime>",
"brand_id": "<integer>",
"collaborators": "<array>",
"email_cc_ids": "<array>",
"follower_ids": "<array>",
"macro_ids": "<array>",
"raw_subject": "<string>",
"recipient": "<string>",
"submitter_id": "<integer>",
"ticket_form_id": "<integer>",
"via": {
"channel": "<string>",
"source": {
"from": {
"address": "<string>",
"id": "<integer>",
"name": "<string>",
"title": "<string>"
},
"rel": "<string>",
"to": {
"address": "<string>",
"name": "<string>"
}
}
},
"via_followup_source_id": "<integer>"
}
]
}'
https://example.zendesk.com/api/v2/tickets/create_many
Postman Collection Item JSON
{
"name": "Create Many Tickets",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"tickets\": [\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aliquip00\": \"esse in officia eu laboris\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"dolor9b\": -14933952.781100765\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"task\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n },\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"nostrud4f6\": 80919887.74996167,\n \"dolor_73\": -52362592\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"aliquip_b\": \"labore\",\n \"veniam_354\": false\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"solved\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"incident\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/create_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"create_many"
]
},
"description": "Accepts an array of up to 100 ticket objects. **Note**: Every ticket created with this endpoint may be affected by your business rules, which can include sending email notifications to your end users. If you are importing historical tickets or creating more than 1000 tickets, consider using the [Ticket Bulk Import](/api-reference/ticketing/tickets/ticket_import/#ticket-bulk-import) endpoint.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work. Use the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion.\n\n#### Allowed For\n* Agents"
},
"response": [
{
"name": "Create many tickets",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"tickets\": [\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aliquip00\": \"esse in officia eu laboris\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"dolor9b\": -14933952.781100765\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"task\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n },\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"nostrud4f6\": 80919887.74996167,\n \"dolor_73\": -52362592\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"aliquip_b\": \"labore\",\n \"veniam_354\": false\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"solved\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"incident\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/create_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"create_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"job_status\": {\n \"id\": \"<string>\",\n \"message\": \"<string>\",\n \"progress\": \"<integer>\",\n \"results\": [\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n }\n ],\n \"status\": \"<string>\",\n \"total\": \"<integer>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
