Chilkat Online Tools

delphiAx / Support API / Count Tickets

Back to Collection Items

var
http: TChilkatHttp;
success: Integer;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
Refreshed_at: WideString;
Value: WideString;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := TChilkatHttp.Create(Self);

http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';

http.SetRequestHeader('Accept','application/json');

sbResponseBody := TChilkatStringBuilder.Create(Self);
success := http.QuickGetSb('https://example.zendesk.com/api/v2/tickets/count',sbResponseBody.ControlInterface);
if (success = 0) then
  begin
    Memo1.Lines.Add(http.LastErrorText);
    Exit;
  end;

jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());

respStatusCode := http.LastStatus;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(http.LastHeader);
    Memo1.Lines.Add('Failed.');
    Exit;
  end;

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": {
//     "refreshed_at": "<dateTime>",
//     "value": "<integer>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Refreshed_at := jResp.StringOf('count.refreshed_at');
Value := jResp.StringOf('count.value');

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/count

Postman Collection Item JSON

{
  "name": "Count Tickets",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/count",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        "count"
      ]
    },
    "description": "Returns an approximate count of tickets in the account. If the count exceeds 100,000, it is updated every 24 hours.\n\n`ccd` lists tickets that the specified user is cc'd on.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update is complete.\n\n#### Allowed For\n* Agents"
  },
  "response": [
    {
      "name": "Count of tickets",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/count",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            "count"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": {\n    \"refreshed_at\": \"<dateTime>\",\n    \"value\": \"<integer>\"\n  }\n}"
    }
  ]
}