delphiAx / Support API / Clone an already existing ticket form
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var
http: TChilkatHttp;
success: Integer;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
aliqua6: WideString;
Lorem_d: WideString;
mollit_cf: Integer;
ullamco_f7: WideString;
consequate_: WideString;
consectetur_00: Integer;
laborum50: WideString;
irure__c: Integer;
Excepteur_38: WideString;
sunt_8: WideString;
nulla_48: WideString;
ullamco_f6: WideString;
strVal: WideString;
Name: WideString;
Active: WideString;
Created_at: WideString;
Default: WideString;
Display_name: WideString;
End_user_visible: WideString;
Id: WideString;
In_all_brands: WideString;
Position: WideString;
Raw_display_name: WideString;
Raw_name: WideString;
Updated_at: WideString;
v_Url: WideString;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := TChilkatHttp.Create(Self);
http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';
http.SetRequestHeader('Accept','application/json');
resp := http.QuickRequest('POST','https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id/clone');
if (http.LastMethodSuccess = 0) then
begin
Memo1.Lines.Add(http.LastErrorText);
Exit;
end;
sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);
jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());
respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(resp.Header);
Memo1.Lines.Add('Failed.');
Exit;
end;
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "ticket_form": {
// "name": "<string>",
// "active": "<boolean>",
// "agent_conditions": [
// {
// "aliqua6": "proident deserunt",
// "Lorem_d": "cillum dolor Excepteur ut",
// "mollit_cf": -33059877,
// "ullamco_f7": "dolore occaeca"
// },
// {
// "consequate_": 29214347.18513973,
// "consectetur_00": 83697330,
// "laborum50": "cillum Ut"
// }
// ],
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "display_name": "<string>",
// "end_user_conditions": [
// {
// "irure__c": false,
// "Excepteur_38": -15203265.607602075,
// "sunt_8": "culpa laboris Ut"
// },
// {
// "nulla_48": "quis esse",
// "ullamco_f6": -25516091.19614251
// }
// ],
// "end_user_visible": "<boolean>",
// "id": "<integer>",
// "in_all_brands": "<boolean>",
// "position": "<integer>",
// "raw_display_name": "<string>",
// "raw_name": "<string>",
// "restricted_brand_ids": [
// "<integer>",
// "<integer>"
// ],
// "ticket_field_ids": [
// "<integer>",
// "<integer>"
// ],
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Name := jResp.StringOf('ticket_form.name');
Active := jResp.StringOf('ticket_form.active');
Created_at := jResp.StringOf('ticket_form.created_at');
Default := jResp.StringOf('ticket_form.default');
Display_name := jResp.StringOf('ticket_form.display_name');
End_user_visible := jResp.StringOf('ticket_form.end_user_visible');
Id := jResp.StringOf('ticket_form.id');
In_all_brands := jResp.StringOf('ticket_form.in_all_brands');
Position := jResp.StringOf('ticket_form.position');
Raw_display_name := jResp.StringOf('ticket_form.raw_display_name');
Raw_name := jResp.StringOf('ticket_form.raw_name');
Updated_at := jResp.StringOf('ticket_form.updated_at');
v_Url := jResp.StringOf('ticket_form.url');
i := 0;
count_i := jResp.SizeOfArray('ticket_form.agent_conditions');
while i < count_i do
begin
jResp.I := i;
aliqua6 := jResp.StringOf('ticket_form.agent_conditions[i].aliqua6');
Lorem_d := jResp.StringOf('ticket_form.agent_conditions[i].Lorem_d');
mollit_cf := jResp.IntOf('ticket_form.agent_conditions[i].mollit_cf');
ullamco_f7 := jResp.StringOf('ticket_form.agent_conditions[i].ullamco_f7');
consequate_ := jResp.StringOf('ticket_form.agent_conditions[i].consequate_');
consectetur_00 := jResp.IntOf('ticket_form.agent_conditions[i].consectetur_00');
laborum50 := jResp.StringOf('ticket_form.agent_conditions[i].laborum50');
i := i + 1;
end;
i := 0;
count_i := jResp.SizeOfArray('ticket_form.end_user_conditions');
while i < count_i do
begin
jResp.I := i;
irure__c := jResp.BoolOf('ticket_form.end_user_conditions[i].irure__c');
Excepteur_38 := jResp.StringOf('ticket_form.end_user_conditions[i].Excepteur_38');
sunt_8 := jResp.StringOf('ticket_form.end_user_conditions[i].sunt_8');
nulla_48 := jResp.StringOf('ticket_form.end_user_conditions[i].nulla_48');
ullamco_f6 := jResp.StringOf('ticket_form.end_user_conditions[i].ullamco_f6');
i := i + 1;
end;
i := 0;
count_i := jResp.SizeOfArray('ticket_form.restricted_brand_ids');
while i < count_i do
begin
jResp.I := i;
strVal := jResp.StringOf('ticket_form.restricted_brand_ids[i]');
i := i + 1;
end;
i := 0;
count_i := jResp.SizeOfArray('ticket_form.ticket_field_ids');
while i < count_i do
begin
jResp.I := i;
strVal := jResp.StringOf('ticket_form.ticket_field_ids[i]');
i := i + 1;
end;
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id/clone
Postman Collection Item JSON
{
"name": "Clone an already existing ticket form",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/clone",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id",
"clone"
],
"variable": [
{
"key": "ticket_form_id",
"value": "<integer>"
}
]
},
"description": "#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/clone",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id",
"clone"
],
"variable": [
{
"key": "ticket_form_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket_form\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"aliqua6\": \"proident deserunt\",\n \"Lorem_d\": \"cillum dolor Excepteur ut\",\n \"mollit_cf\": -33059877,\n \"ullamco_f7\": \"dolore occaeca\"\n },\n {\n \"consequate_\": 29214347.18513973,\n \"consectetur_00\": 83697330,\n \"laborum50\": \"cillum Ut\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"irure__c\": false,\n \"Excepteur_38\": -15203265.607602075,\n \"sunt_8\": \"culpa laboris Ut\"\n },\n {\n \"nulla_48\": \"quis esse\",\n \"ullamco_f6\": -25516091.19614251\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
