delphiAx / Support API / List Search Results
Back to Collection Items
var
http: TChilkatHttp;
success: Integer;
queryParams: TChilkatJsonObject;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
created_at: WideString;
default: WideString;
deleted: WideString;
description: WideString;
id: WideString;
name: WideString;
result_type: WideString;
updated_at: WideString;
url: WideString;
count: WideString;
facets: WideString;
next_page: WideString;
previous_page: WideString;
i: Integer;
count_i: Integer;
begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http := TChilkatHttp.Create(Self);
http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';
queryParams := TChilkatJsonObject.Create(Self);
queryParams.UpdateString('query','<string>');
queryParams.UpdateString('sort_by','<string>');
queryParams.UpdateString('sort_order','<string>');
http.SetRequestHeader('Accept','application/json');
resp := http.QuickRequestParams('GET','https://example.zendesk.com/api/v2/search',queryParams.ControlInterface);
if (http.LastMethodSuccess = 0) then
begin
Memo1.Lines.Add(http.LastErrorText);
Exit;
end;
sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);
jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;
Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());
respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
begin
Memo1.Lines.Add('Response Header:');
Memo1.Lines.Add(resp.Header);
Memo1.Lines.Add('Failed.');
Exit;
end;
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "facets": "<string>",
// "next_page": "<string>",
// "previous_page": "<string>",
// "results": [
// {
// "created_at": "<string>",
// "default": "<boolean>",
// "deleted": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "result_type": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// },
// {
// "created_at": "<string>",
// "default": "<boolean>",
// "deleted": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "result_type": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count := jResp.StringOf('count');
facets := jResp.StringOf('facets');
next_page := jResp.StringOf('next_page');
previous_page := jResp.StringOf('previous_page');
i := 0;
count_i := jResp.SizeOfArray('results');
while i < count_i do
begin
jResp.I := i;
created_at := jResp.StringOf('results[i].created_at');
default := jResp.StringOf('results[i].default');
deleted := jResp.StringOf('results[i].deleted');
description := jResp.StringOf('results[i].description');
id := jResp.StringOf('results[i].id');
name := jResp.StringOf('results[i].name');
result_type := jResp.StringOf('results[i].result_type');
updated_at := jResp.StringOf('results[i].updated_at');
url := jResp.StringOf('results[i].url');
i := i + 1;
end;
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "sort_by=%3Cstring%3E"
-d "sort_order=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/search
Postman Collection Item JSON
{
"name": "List Search Results",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
},
"description": "Use the ampersand character (&) to append the `sort_by` or `sort_order` parameters to the URL.\n\nFor examples, see [Searching with Zendesk API](/documentation/ticketing/using-the-zendesk-api/searching-with-the-zendesk-api).\n\n#### Pagination\n\n* Offset pagination only\n\nOffset pagination may result in duplicate results when paging. You can also use the \n[Export Search Results](/api-reference/ticketing/ticket-management/search/#export-search-results) endpoint, which \nuses cursor-based pagination and doesn't return duplicate results. See \n[Pagination](/api-reference/introduction/pagination/) for more information.\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n\n\n#### Errors JSON Format\n\nErrors are represented as JSON objects which have the following keys:\n\n| Name | Type | Comment\n| --------------------- | ---------------------| --------------------\n| error | string | The type of error. Examples: \"unavailable\", \"invalid\"\n| description | string |\n\n##### Example Error\n```js\n{\n \"error\": \"unavailable\",\n \"description\": \"Sorry, we could not complete your search query. Please try again in a moment.\"\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"facets\": \"<string>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"results\": [\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
