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delphiAx / Support API / Set Agent Attribute Values

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var
http: TChilkatHttp;
success: Integer;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
attribute_id: WideString;
created_at: WideString;
id: WideString;
name: WideString;
updated_at: WideString;
url: WideString;
i: Integer;
count_i: Integer;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := TChilkatHttp.Create(Self);

http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';

http.SetRequestHeader('Accept','application/json');

resp := http.QuickRequest('POST','https://example.zendesk.com/api/v2/routing/agents/:user_id/instance_values');
if (http.LastMethodSuccess = 0) then
  begin
    Memo1.Lines.Add(http.LastErrorText);
    Exit;
  end;

sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);

jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());

respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(resp.Header);
    Memo1.Lines.Add('Failed.');

    Exit;
  end;

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "attribute_values": [
//     {
//       "attribute_id": "<string>",
//       "created_at": "<dateTime>",
//       "id": "<string>",
//       "name": "<string>",
//       "updated_at": "<dateTime>",
//       "url": "<string>"
//     },
//     {
//       "attribute_id": "<string>",
//       "created_at": "<dateTime>",
//       "id": "<string>",
//       "name": "<string>",
//       "updated_at": "<dateTime>",
//       "url": "<string>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

i := 0;
count_i := jResp.SizeOfArray('attribute_values');
while i < count_i do
  begin
    jResp.I := i;
    attribute_id := jResp.StringOf('attribute_values[i].attribute_id');
    created_at := jResp.StringOf('attribute_values[i].created_at');
    id := jResp.StringOf('attribute_values[i].id');
    name := jResp.StringOf('attribute_values[i].name');
    updated_at := jResp.StringOf('attribute_values[i].updated_at');
    url := jResp.StringOf('attribute_values[i].url');
    i := i + 1;
  end;

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/routing/agents/:user_id/instance_values

Postman Collection Item JSON

{
  "name": "Set Agent Attribute Values",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/routing/agents/:user_id/instance_values",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "routing",
        "agents",
        ":user_id",
        "instance_values"
      ],
      "variable": [
        {
          "key": "user_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Adds the specified attributes if no attributes exists, or replaces all existing attributes with the specified attributes.\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/routing/agents/:user_id/instance_values",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "routing",
            "agents",
            ":user_id",
            "instance_values"
          ],
          "variable": [
            {
              "key": "user_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"attribute_values\": [\n    {\n      \"attribute_id\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"attribute_id\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}