Chilkat Online Tools

delphiAx / Sunshine Conversations API / Update Switchboard Integration

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var
http: TChilkatHttp;
success: Integer;
json: TChilkatJsonObject;
sbRequestBody: TChilkatStringBuilder;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
Id: WideString;
Name: WideString;
IntegrationId: WideString;
IntegrationType: WideString;
DeliverStandbyEvents: Integer;
NextSwitchboardIntegrationId: WideString;
MessageHistoryCount: Integer;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := TChilkatHttp.Create(Self);

http.BasicAuth := 1;
http.Login := 'username';
http.Password := 'password';

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "name": "bot",
//   "integrationType": "zd:agentWorkspace",
//   "deliverStandbyEvents": true,
//   "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
//   "messageHistoryCount": 5
// }

json := TChilkatJsonObject.Create(Self);
json.UpdateString('name','bot');
json.UpdateString('integrationType','zd:agentWorkspace');
json.UpdateBool('deliverStandbyEvents',1);
json.UpdateString('nextSwitchboardIntegrationId','5ef21b86e933b7355c11c606');
json.UpdateInt('messageHistoryCount',5);

http.SetRequestHeader('Content-Type','application/json');

sbRequestBody := TChilkatStringBuilder.Create(Self);
json.EmitSb(sbRequestBody.ControlInterface);

resp := http.PTextSb('PATCH','https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId',sbRequestBody.ControlInterface,'utf-8','application/json',0,0);
if (http.LastMethodSuccess = 0) then
  begin
    Memo1.Lines.Add(http.LastErrorText);
    Exit;
  end;

sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);

jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());

respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(resp.Header);
    Memo1.Lines.Add('Failed.');

    Exit;
  end;

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "switchboardIntegration": {
//     "id": "5ef21b86e933b7355c11c604",
//     "name": "bot",
//     "integrationId": "5ef21b86e933b7355c11c605",
//     "integrationType": "zd:agentWorkspace",
//     "deliverStandbyEvents": true,
//     "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
//     "messageHistoryCount": 5
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Id := jResp.StringOf('switchboardIntegration.id');
Name := jResp.StringOf('switchboardIntegration.name');
IntegrationId := jResp.StringOf('switchboardIntegration.integrationId');
IntegrationType := jResp.StringOf('switchboardIntegration.integrationType');
DeliverStandbyEvents := jResp.BoolOf('switchboardIntegration.deliverStandbyEvents');
NextSwitchboardIntegrationId := jResp.StringOf('switchboardIntegration.nextSwitchboardIntegrationId');
MessageHistoryCount := jResp.IntOf('switchboardIntegration.messageHistoryCount');

Curl Command

curl -X PATCH
	-u 'username:password'
	-H "Content-Type: application/json"
	-d '{
    "name": "bot",
    "integrationType": "zd:agentWorkspace",
    "deliverStandbyEvents": true,
    "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
    "messageHistoryCount": 5
}'
https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId

Postman Collection Item JSON

{
  "name": "Update Switchboard Integration",
  "_postman_id": "8bdfa234-93ff-4910-8436-4b820fcaeb45",
  "request": {
    "method": "PATCH",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
    },
    "url": {
      "raw": "{{url}}/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId",
      "host": [
        "{{url}}"
      ],
      "path": [
        "v2",
        "apps",
        "{{appId}}",
        "switchboards",
        ":switchboardId",
        "switchboardIntegrations",
        ":switchboardIntegrationId"
      ],
      "variable": [
        {
          "key": "switchboardId"
        },
        {
          "key": "switchboardIntegrationId"
        }
      ]
    },
    "description": "Updates a switchboard integration record."
  },
  "response": [
    {
      "id": "779da036-39be-4849-853b-49a9485ea4fe",
      "name": "Ok",
      "originalRequest": {
        "method": "PATCH",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations",
            ":switchboardIntegrationId"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            },
            {
              "key": "switchboardIntegrationId"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n \"switchboardIntegration\": {\n  \"id\": \"5ef21b86e933b7355c11c604\",\n  \"name\": \"bot\",\n  \"integrationId\": \"5ef21b86e933b7355c11c605\",\n  \"integrationType\": \"zd:agentWorkspace\",\n  \"deliverStandbyEvents\": true,\n  \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n  \"messageHistoryCount\": 5\n }\n}"
    },
    {
      "id": "d52dad4e-71a0-4ab5-a58f-3568a48f608e",
      "name": "Enabled switchboard must have an associated default switchboardIntegration",
      "originalRequest": {
        "method": "PATCH",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations/:switchboardIntegrationId",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations",
            ":switchboardIntegrationId"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            },
            {
              "key": "switchboardIntegrationId"
            }
          ]
        }
      },
      "status": "Not Found",
      "code": 404,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    }
  ]
}