DataFlex / Support API / Create Or Update User
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Use ChilkatAx-win32.pkg
Procedure Test
Handle hoHttp
Boolean iSuccess
Variant vJson
Handle hoJson
Variant vResp
Handle hoResp
Variant vSbResponseBody
Handle hoSbResponseBody
Handle hoJResp
Integer iRespStatusCode
String sName
String sActive
String sAlias
String sChat_only
String sCreated_at
String sCustom_role_id
String sDefault_group_id
String sDetails
String sV_Email
String sExternal_id
String sIana_time_zone
String sId
String sLast_login_at
String sLocale
String sLocale_id
String sModerator
String sNotes
String sOnly_private_comments
String sOrganization_id
String sPhone
Boolean iDolorea1
String sDeserunt3
String sRemote_photo_url
String sReport_csv
String sRestricted_agent
String sRole
String sRole_type
String sV_Shared
String sShared_agent
String sShared_phone_number
String sSignature
String sSuspended
String sTags
String sTicket_restriction
String sTime_zone
String sTwo_factor_auth_enabled
String sUpdated_at
String sV_Url
String sNostrudacc
String sIn_80e
Boolean iProident_e2
Integer iVoluptate_98
String sVerified
String sTemp1
Boolean bTemp1
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
Get Create (RefClass(cComChilkatHttp)) To hoHttp
If (Not(IsComObjectCreated(hoHttp))) Begin
Send CreateComObject of hoHttp
End
Set ComBasicAuth Of hoHttp To True
Set ComLogin Of hoHttp To "login"
Set ComPassword Of hoHttp To "password"
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "user": {
// "name": "<string>",
// "email": "<string>",
// "custom_role_id": "<integer>",
// "external_id": "<string>",
// "identities": [
// {
// "type": "<string>",
// "value": "<string>"
// },
// {
// "type": "<string>",
// "value": "<string>"
// }
// ],
// "organization": {
// "name": "<string>"
// },
// "organization_id": "<integer>",
// "role": "<string>"
// }
// }
Get Create (RefClass(cComChilkatJsonObject)) To hoJson
If (Not(IsComObjectCreated(hoJson))) Begin
Send CreateComObject of hoJson
End
Get ComUpdateString Of hoJson "user.name" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.email" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.custom_role_id" "<integer>" To iSuccess
Get ComUpdateString Of hoJson "user.external_id" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.identities[0].type" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.identities[0].value" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.identities[1].type" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.identities[1].value" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.organization.name" "<string>" To iSuccess
Get ComUpdateString Of hoJson "user.organization_id" "<integer>" To iSuccess
Get ComUpdateString Of hoJson "user.role" "<string>" To iSuccess
Send ComSetRequestHeader To hoHttp "Content-Type" "application/json"
Send ComSetRequestHeader To hoHttp "Accept" "application/json"
Get pvComObject of hoJson to vJson
Get ComPostJson3 Of hoHttp "https://example.zendesk.com/api/v2/users/create_or_update" "application/json" vJson To vResp
If (IsComObject(vResp)) Begin
Get Create (RefClass(cComChilkatHttpResponse)) To hoResp
Set pvComObject Of hoResp To vResp
End
Get ComLastMethodSuccess Of hoHttp To bTemp1
If (bTemp1 = False) Begin
Get ComLastErrorText Of hoHttp To sTemp1
Showln sTemp1
Procedure_Return
End
Get Create (RefClass(cComChilkatStringBuilder)) To hoSbResponseBody
If (Not(IsComObjectCreated(hoSbResponseBody))) Begin
Send CreateComObject of hoSbResponseBody
End
Get pvComObject of hoSbResponseBody to vSbResponseBody
Get ComGetBodySb Of hoResp vSbResponseBody To iSuccess
Get Create (RefClass(cComChilkatJsonObject)) To hoJResp
If (Not(IsComObjectCreated(hoJResp))) Begin
Send CreateComObject of hoJResp
End
Get pvComObject of hoSbResponseBody to vSbResponseBody
Get ComLoadSb Of hoJResp vSbResponseBody To iSuccess
Set ComEmitCompact Of hoJResp To False
Showln "Response Body:"
Get ComEmit Of hoJResp To sTemp1
Showln sTemp1
Get ComStatusCode Of hoResp To iRespStatusCode
Showln "Response Status Code = " iRespStatusCode
If (iRespStatusCode >= 400) Begin
Showln "Response Header:"
Get ComHeader Of hoResp To sTemp1
Showln sTemp1
Showln "Failed."
Send Destroy of hoResp
Procedure_Return
End
Send Destroy of hoResp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "user": {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "dolorea1": false,
// "deserunt3": 95124319.10825741
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "nostrudacc": -12929960.546221554,
// "in_80e": 25167751.960886702,
// "proident_e2": true,
// "voluptate_98": -58995022
// },
// "verified": "<boolean>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Get ComStringOf Of hoJResp "user.name" To sName
Get ComStringOf Of hoJResp "user.active" To sActive
Get ComStringOf Of hoJResp "user.alias" To sAlias
Get ComStringOf Of hoJResp "user.chat_only" To sChat_only
Get ComStringOf Of hoJResp "user.created_at" To sCreated_at
Get ComStringOf Of hoJResp "user.custom_role_id" To sCustom_role_id
Get ComStringOf Of hoJResp "user.default_group_id" To sDefault_group_id
Get ComStringOf Of hoJResp "user.details" To sDetails
Get ComStringOf Of hoJResp "user.email" To sV_Email
Get ComStringOf Of hoJResp "user.external_id" To sExternal_id
Get ComStringOf Of hoJResp "user.iana_time_zone" To sIana_time_zone
Get ComStringOf Of hoJResp "user.id" To sId
Get ComStringOf Of hoJResp "user.last_login_at" To sLast_login_at
Get ComStringOf Of hoJResp "user.locale" To sLocale
Get ComStringOf Of hoJResp "user.locale_id" To sLocale_id
Get ComStringOf Of hoJResp "user.moderator" To sModerator
Get ComStringOf Of hoJResp "user.notes" To sNotes
Get ComStringOf Of hoJResp "user.only_private_comments" To sOnly_private_comments
Get ComStringOf Of hoJResp "user.organization_id" To sOrganization_id
Get ComStringOf Of hoJResp "user.phone" To sPhone
Get ComBoolOf Of hoJResp "user.photo.dolorea1" To iDolorea1
Get ComStringOf Of hoJResp "user.photo.deserunt3" To sDeserunt3
Get ComStringOf Of hoJResp "user.remote_photo_url" To sRemote_photo_url
Get ComStringOf Of hoJResp "user.report_csv" To sReport_csv
Get ComStringOf Of hoJResp "user.restricted_agent" To sRestricted_agent
Get ComStringOf Of hoJResp "user.role" To sRole
Get ComStringOf Of hoJResp "user.role_type" To sRole_type
Get ComStringOf Of hoJResp "user.shared" To sV_Shared
Get ComStringOf Of hoJResp "user.shared_agent" To sShared_agent
Get ComStringOf Of hoJResp "user.shared_phone_number" To sShared_phone_number
Get ComStringOf Of hoJResp "user.signature" To sSignature
Get ComStringOf Of hoJResp "user.suspended" To sSuspended
Get ComStringOf Of hoJResp "user.tags" To sTags
Get ComStringOf Of hoJResp "user.ticket_restriction" To sTicket_restriction
Get ComStringOf Of hoJResp "user.time_zone" To sTime_zone
Get ComStringOf Of hoJResp "user.two_factor_auth_enabled" To sTwo_factor_auth_enabled
Get ComStringOf Of hoJResp "user.updated_at" To sUpdated_at
Get ComStringOf Of hoJResp "user.url" To sV_Url
Get ComStringOf Of hoJResp "user.user_fields.nostrudacc" To sNostrudacc
Get ComStringOf Of hoJResp "user.user_fields.in_80e" To sIn_80e
Get ComBoolOf Of hoJResp "user.user_fields.proident_e2" To iProident_e2
Get ComIntOf Of hoJResp "user.user_fields.voluptate_98" To iVoluptate_98
Get ComStringOf Of hoJResp "user.verified" To sVerified
End_Procedure
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"user": {
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
}'
https://example.zendesk.com/api/v2/users/create_or_update
Postman Collection Item JSON
{
"name": "Create Or Update User",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update"
]
},
"description": "Creates a user if the user does not already exist, or updates an existing user\nidentified by e-mail address or external ID.\n\nIf you don't specify a role parameter, the new user is assigned the role of end user.\n\nIf you need to create users without sending out a verification email, include a `\"skip_verify_email\": true` property in the body.\n\n#### Response Status Code\n\n- If the user exists in Zendesk, a successful request returns a 200 status code with \"Location: /api/v2/users/{user_id}.json\".\n- If the user does not exist in Zendesk, a successful request returns a 201 status code with \"Location: /api/v2/users/{new_user_id}.json\".\n\n#### Rate Limit\n\nThe rate limit is 5 requests per minute for each unique end user profile. For example, you can make 10 calls per second as long as you make five calls for one user and five calls for another user.\nThe rate limiting mechanism behaves as described in\n[Usage Limits](/api-reference/introduction/rate-limits/#monitoring-your-request-activity)\nin the API introduction. Zendesk recommends that you obey the Retry-After header values.\n\n#### Allowed For\n\n* Agents, with restrictions on certain actions\n"
},
"response": [
{
"name": "Successful response, when user exits",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"dolorea1\": false,\n \"deserunt3\": 95124319.10825741\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nostrudacc\": -12929960.546221554,\n \"in_80e\": 25167751.960886702,\n \"proident_e2\": true,\n \"voluptate_98\": -58995022\n },\n \"verified\": \"<boolean>\"\n }\n}"
},
{
"name": "Created response, when user is new",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update"
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"dolorea1\": false,\n \"deserunt3\": 95124319.10825741\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nostrudacc\": -12929960.546221554,\n \"in_80e\": 25167751.960886702,\n \"proident_e2\": true,\n \"voluptate_98\": -58995022\n },\n \"verified\": \"<boolean>\"\n }\n}"
}
]
}
