Chilkat Online Tools

DataFlex / Support API / Delete Ticket

Back to Collection Items

Use ChilkatAx-win32.pkg

Procedure Test
    Handle hoHttp
    Boolean iSuccess
    Variant vResp
    Handle hoResp
    String sTemp1
    Integer iTemp1
    Boolean bTemp1

    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    Get Create (RefClass(cComChilkatHttp)) To hoHttp
    If (Not(IsComObjectCreated(hoHttp))) Begin
        Send CreateComObject of hoHttp
    End

    Set ComBasicAuth Of hoHttp To True
    Set ComLogin Of hoHttp To "login"
    Set ComPassword Of hoHttp To "password"

    Get ComQuickRequest Of hoHttp "DELETE" "https://example.zendesk.com/api/v2/tickets/:ticket_id" To vResp
    If (IsComObject(vResp)) Begin
        Get Create (RefClass(cComChilkatHttpResponse)) To hoResp
        Set pvComObject Of hoResp To vResp
    End
    Get ComLastMethodSuccess Of hoHttp To bTemp1
    If (bTemp1 = False) Begin
        Get ComLastErrorText Of hoHttp To sTemp1
        Showln sTemp1
        Procedure_Return
    End

    Get ComStatusCode Of hoResp To iTemp1
    Showln iTemp1
    Get ComBodyStr Of hoResp To sTemp1
    Showln sTemp1
    Send Destroy of hoResp


End_Procedure

Curl Command

curl  -u login:password -X DELETE
https://example.zendesk.com/api/v2/tickets/:ticket_id

Postman Collection Item JSON

{
  "name": "Delete Ticket",
  "request": {
    "method": "DELETE",
    "header": [
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Allowed For\n\n* Admins\n* Agents with permission to delete tickets\n\nAgent delete permissions are set in Support. See\n[Deleting tickets](https://support.zendesk.com/hc/en-us/articles/203690936)\nin the Support Help Center.\n\n#### Ticket deletion rate limit\n\nYou can delete 400 tickets every 1 minute using this endpoint.\nThe rate limiting mechanism behaves as described in\n[Rate limits](/api-reference/introduction/rate-limits/) in the API introduction.\nZendesk recommends that you obey the Retry-After header values.\nTo delete many tickets, you may use [Bulk Delete Tickets](/api-reference/ticketing/tickets/tickets/#bulk-delete-tickets)."
  },
  "response": [
    {
      "name": "No content",
      "originalRequest": {
        "method": "DELETE",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "No Content",
      "code": 204,
      "_postman_previewlanguage": "text",
      "header": [
      ],
      "cookie": [
      ],
      "body": null
    }
  ]
}