C# / Support API / Update Many Triggers
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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
Chilkat.Http http = new Chilkat.Http();
bool success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "triggers": [
// {
// "id": "<integer>",
// "active": "<boolean>",
// "category_id": "<string>",
// "position": "<integer>"
// },
// {
// "id": "<integer>",
// "active": "<boolean>",
// "category_id": "<string>",
// "position": "<integer>"
// }
// ]
// }
Chilkat.JsonObject json = new Chilkat.JsonObject();
json.UpdateString("triggers[0].id","<integer>");
json.UpdateString("triggers[0].active","<boolean>");
json.UpdateString("triggers[0].category_id","<string>");
json.UpdateString("triggers[0].position","<integer>");
json.UpdateString("triggers[1].id","<integer>");
json.UpdateString("triggers[1].active","<boolean>");
json.UpdateString("triggers[1].category_id","<string>");
json.UpdateString("triggers[1].position","<integer>");
http.SetRequestHeader("Content-Type","application/json");
http.SetRequestHeader("Accept","application/json");
Chilkat.StringBuilder sbRequestBody = new Chilkat.StringBuilder();
json.EmitSb(sbRequestBody);
Chilkat.HttpResponse resp = http.PTextSb("PUT","https://example.zendesk.com/api/v2/triggers/update_many",sbRequestBody,"utf-8","application/json",false,false);
if (http.LastMethodSuccess == false) {
Debug.WriteLine(http.LastErrorText);
return;
}
Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);
Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());
int respStatusCode = resp.StatusCode;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
Debug.WriteLine("Response Header:");
Debug.WriteLine(resp.Header);
Debug.WriteLine("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "next_page": "<string>",
// "previous_page": "<string>",
// "triggers": [
// {
// "conditions": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "title": "<string>",
// "active": "<boolean>",
// "category_id": "<string>",
// "created_at": "<string>",
// "default": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "position": "<integer>",
// "raw_title": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// },
// {
// "conditions": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "title": "<string>",
// "active": "<boolean>",
// "category_id": "<string>",
// "created_at": "<string>",
// "default": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "position": "<integer>",
// "raw_title": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
string title;
string active;
string category_id;
string created_at;
string default;
string description;
string id;
string position;
string raw_title;
string updated_at;
string url;
int j;
int count_j;
string field;
string operator;
string value;
string count = jResp.StringOf("count");
string next_page = jResp.StringOf("next_page");
string previous_page = jResp.StringOf("previous_page");
int i = 0;
int count_i = jResp.SizeOfArray("triggers");
while (i < count_i) {
jResp.I = i;
title = jResp.StringOf("triggers[i].title");
active = jResp.StringOf("triggers[i].active");
category_id = jResp.StringOf("triggers[i].category_id");
created_at = jResp.StringOf("triggers[i].created_at");
default = jResp.StringOf("triggers[i].default");
description = jResp.StringOf("triggers[i].description");
id = jResp.StringOf("triggers[i].id");
position = jResp.StringOf("triggers[i].position");
raw_title = jResp.StringOf("triggers[i].raw_title");
updated_at = jResp.StringOf("triggers[i].updated_at");
url = jResp.StringOf("triggers[i].url");
j = 0;
count_j = jResp.SizeOfArray("triggers[i].conditions.all");
while (j < count_j) {
jResp.J = j;
field = jResp.StringOf("triggers[i].conditions.all[j].field");
operator = jResp.StringOf("triggers[i].conditions.all[j].operator");
value = jResp.StringOf("triggers[i].conditions.all[j].value");
j = j + 1;
}
j = 0;
count_j = jResp.SizeOfArray("triggers[i].conditions.any");
while (j < count_j) {
jResp.J = j;
field = jResp.StringOf("triggers[i].conditions.any[j].field");
operator = jResp.StringOf("triggers[i].conditions.any[j].operator");
value = jResp.StringOf("triggers[i].conditions.any[j].value");
j = j + 1;
}
j = 0;
count_j = jResp.SizeOfArray("triggers[i].actions");
while (j < count_j) {
jResp.J = j;
field = jResp.StringOf("triggers[i].actions[j].field");
value = jResp.StringOf("triggers[i].actions[j].value");
j = j + 1;
}
i = i + 1;
}
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"triggers": [
{
"id": "<integer>",
"active": "<boolean>",
"category_id": "<string>",
"position": "<integer>"
},
{
"id": "<integer>",
"active": "<boolean>",
"category_id": "<string>",
"position": "<integer>"
}
]
}'
https://example.zendesk.com/api/v2/triggers/update_many
Postman Collection Item JSON
{
"name": "Update Many Triggers",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"triggers\": [\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"update_many"
]
},
"description": "Updates the position or the active status of multiple triggers. Any additional properties are ignored.\n\n#### Allowed For\n\n* Agents\n\n#### Request Parameters\n\nThe PUT request expects a `triggers` object that lists the triggers to update.\n\nEach trigger may have the following properties:\n\n| Name | Mandatory | Description\n| -------- | --------- | -----------\n| id | yes | The ID of the trigger to update\n| position | no | The new position of the trigger\n| active | no | The active status of the trigger (true or false)\n| category_id | no | The ID of the new category the trigger is to be moved to\n\n#### Example Request\n\n```js\n{\n \"triggers\": [\n {\"id\": 25, \"position\": 3},\n {\"id\": 23, \"position\": 5},\n {\"id\": 27, \"position\": 9},\n {\"id\": 22, \"position\": 7}\n ]\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"triggers\": [\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"update_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"triggers\": [\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}