C# / Support API / List Trigger Action and Condition Definitions
Back to Collection Items
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
Chilkat.Http http = new Chilkat.Http();
bool success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
http.SetRequestHeader("Accept","application/json");
Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
success = http.QuickGetSb("https://example.zendesk.com/api/v2/triggers/definitions",sbResponseBody);
if (success == false) {
Debug.WriteLine(http.LastErrorText);
return;
}
Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());
int respStatusCode = http.LastStatus;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
Debug.WriteLine("Response Header:");
Debug.WriteLine(http.LastHeader);
Debug.WriteLine("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "definitions": {
// "type": "object",
// "properties": {
// "actions": {
// "type": "array",
// "items": {
// "type": "object",
// "properties": {
// "group": {
// "type": "string",
// "default": "<string>"
// },
// "nullable": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "repeatable": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "subject": {
// "type": "string",
// "default": "<string>"
// },
// "title": {
// "type": "string",
// "default": "<string>"
// },
// "type": {
// "type": "string",
// "default": "<string>"
// },
// "values": {
// "type": "array",
// "items": {
// "type": "object",
// "properties": {
// "enabled": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "title": {
// "type": "string",
// "default": "<string>"
// },
// "value": {
// "type": "string",
// "default": "<string>"
// }
// }
// },
// "maxItems": 2
// }
// }
// },
// "maxItems": 2
// },
// "conditions_all": {
// "type": "array",
// "items": {
// "type": "object",
// "properties": {
// "group": {
// "type": "string",
// "default": "<string>"
// },
// "nullable": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "operators": {
// "type": "array",
// "items": {
// "type": "object",
// "properties": {
// "terminal": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "title": {
// "type": "string",
// "default": "<string>"
// },
// "value": {
// "type": "string",
// "default": "<string>"
// }
// }
// },
// "maxItems": 2
// },
// "repeatable": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "subject": {
// "type": "string",
// "default": "<string>"
// },
// "title": {
// "type": "string",
// "default": "<string>"
// },
// "type": {
// "type": "string",
// "default": "<string>"
// },
// "values": {
// "type": "array",
// "items": {
// "type": "object",
// "properties": {
// "enabled": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "title": {
// "type": "string",
// "default": "<string>"
// },
// "value": {
// "type": "string",
// "default": "<string>"
// }
// }
// },
// "maxItems": 2
// }
// }
// },
// "maxItems": 2
// },
// "conditions_any": {
// "type": "array",
// "items": {
// "type": "object",
// "properties": {
// "group": {
// "type": "string",
// "default": "<string>"
// },
// "nullable": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "operators": {
// "type": "array",
// "items": {
// "type": "object",
// "properties": {
// "terminal": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "title": {
// "type": "string",
// "default": "<string>"
// },
// "value": {
// "type": "string",
// "default": "<string>"
// }
// }
// },
// "maxItems": 2
// },
// "repeatable": {
// "type": "boolean",
// "default": "<boolean>"
// },
// "subject": {
// "type": "string",
// "default": "<string>"
// },
// "title": {
// "type": "string",
// "default": "<string>"
// },
// "type": {
// "type": "string",
// "default": "<string>"
// }
// }
// },
// "maxItems": 2
// }
// }
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
string v_Type = jResp.StringOf("definitions.type");
string ActionsType = jResp.StringOf("definitions.properties.actions.type");
string ItemsType = jResp.StringOf("definitions.properties.actions.items.type");
string GroupType = jResp.StringOf("definitions.properties.actions.items.properties.group.type");
string Default = jResp.StringOf("definitions.properties.actions.items.properties.group.default");
string NullableType = jResp.StringOf("definitions.properties.actions.items.properties.nullable.type");
string NullableDefault = jResp.StringOf("definitions.properties.actions.items.properties.nullable.default");
string RepeatableType = jResp.StringOf("definitions.properties.actions.items.properties.repeatable.type");
string RepeatableDefault = jResp.StringOf("definitions.properties.actions.items.properties.repeatable.default");
string SubjectType = jResp.StringOf("definitions.properties.actions.items.properties.subject.type");
string SubjectDefault = jResp.StringOf("definitions.properties.actions.items.properties.subject.default");
string TitleType = jResp.StringOf("definitions.properties.actions.items.properties.title.type");
string TitleDefault = jResp.StringOf("definitions.properties.actions.items.properties.title.default");
string TypeType = jResp.StringOf("definitions.properties.actions.items.properties.type.type");
string TypeDefault = jResp.StringOf("definitions.properties.actions.items.properties.type.default");
string ValuesType = jResp.StringOf("definitions.properties.actions.items.properties.values.type");
ItemsType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.type");
string EnabledType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.enabled.type");
string EnabledDefault = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.enabled.default");
TitleType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.title.type");
TitleDefault = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.title.default");
string ValueType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.value.type");
string ValueDefault = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.value.default");
int MaxItems = jResp.IntOf("definitions.properties.actions.items.properties.values.maxItems");
int ActionsMaxItems = jResp.IntOf("definitions.properties.actions.maxItems");
string Conditions_allType = jResp.StringOf("definitions.properties.conditions_all.type");
ItemsType = jResp.StringOf("definitions.properties.conditions_all.items.type");
GroupType = jResp.StringOf("definitions.properties.conditions_all.items.properties.group.type");
string GroupDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.group.default");
NullableType = jResp.StringOf("definitions.properties.conditions_all.items.properties.nullable.type");
NullableDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.nullable.default");
string OperatorsType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.type");
ItemsType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.type");
string TerminalType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.terminal.type");
string TerminalDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.terminal.default");
TitleType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.title.type");
TitleDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.title.default");
ValueType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.value.type");
ValueDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.value.default");
int OperatorsMaxItems = jResp.IntOf("definitions.properties.conditions_all.items.properties.operators.maxItems");
RepeatableType = jResp.StringOf("definitions.properties.conditions_all.items.properties.repeatable.type");
RepeatableDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.repeatable.default");
SubjectType = jResp.StringOf("definitions.properties.conditions_all.items.properties.subject.type");
SubjectDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.subject.default");
TitleType = jResp.StringOf("definitions.properties.conditions_all.items.properties.title.type");
TitleDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.title.default");
TypeType = jResp.StringOf("definitions.properties.conditions_all.items.properties.type.type");
TypeDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.type.default");
ValuesType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.type");
ItemsType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.type");
EnabledType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.enabled.type");
EnabledDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.enabled.default");
TitleType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.title.type");
TitleDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.title.default");
ValueType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.value.type");
ValueDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.value.default");
int ValuesMaxItems = jResp.IntOf("definitions.properties.conditions_all.items.properties.values.maxItems");
int Conditions_allMaxItems = jResp.IntOf("definitions.properties.conditions_all.maxItems");
string Conditions_anyType = jResp.StringOf("definitions.properties.conditions_any.type");
ItemsType = jResp.StringOf("definitions.properties.conditions_any.items.type");
GroupType = jResp.StringOf("definitions.properties.conditions_any.items.properties.group.type");
GroupDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.group.default");
NullableType = jResp.StringOf("definitions.properties.conditions_any.items.properties.nullable.type");
NullableDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.nullable.default");
OperatorsType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.type");
ItemsType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.type");
TerminalType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.terminal.type");
TerminalDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.terminal.default");
TitleType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.title.type");
TitleDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.title.default");
ValueType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.value.type");
ValueDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.value.default");
OperatorsMaxItems = jResp.IntOf("definitions.properties.conditions_any.items.properties.operators.maxItems");
RepeatableType = jResp.StringOf("definitions.properties.conditions_any.items.properties.repeatable.type");
RepeatableDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.repeatable.default");
SubjectType = jResp.StringOf("definitions.properties.conditions_any.items.properties.subject.type");
SubjectDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.subject.default");
TitleType = jResp.StringOf("definitions.properties.conditions_any.items.properties.title.type");
TitleDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.title.default");
TypeType = jResp.StringOf("definitions.properties.conditions_any.items.properties.type.type");
TypeDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.type.default");
int Conditions_anyMaxItems = jResp.IntOf("definitions.properties.conditions_any.maxItems");
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/definitions
Postman Collection Item JSON
{
"name": "List Trigger Action and Condition Definitions",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/definitions",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"definitions"
]
},
"description": "Returns the definitions of the actions a trigger can perform and the\ndefinitions of the conditions under which a trigger can execute. The\ndefinition of the action includes a title (\"Status\"), a type (\"list\"), and\npossible values. The definition of the condition includes the same fields\nas well as the possible operators.\n\nFor a list of supported actions, see the [Actions reference](/documentation/ticketing/reference-guides/actions-reference)\nFor a list of supported conditions, see the [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/definitions",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"definitions"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"definitions\": {\n \"type\": \"object\",\n \"properties\": {\n \"actions\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"group\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"nullable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"repeatable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"subject\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"type\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"values\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"enabled\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n }\n }\n },\n \"maxItems\": 2\n },\n \"conditions_all\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"group\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"nullable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"operators\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"terminal\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n },\n \"repeatable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"subject\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"type\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"values\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"enabled\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n }\n }\n },\n \"maxItems\": 2\n },\n \"conditions_any\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"group\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"nullable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"operators\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"terminal\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n },\n \"repeatable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"subject\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"type\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n }\n }\n }\n}"
}
]
}